Job Description SummaryThe Deputy Chief, University Safety and Emergency Management is a live-in professional responsible for on-call responsibilities for the University community who must excel at collaboration, de-escalation, problem-solving, and supervision. Frequently called upon to manage crisis situations, the Deputy Chief will respond to human or facilities related emergencies in addition to other situations necessitating Safety response. Tasked with the responsibility for assuring the safety, protection and assistance of students, staff, faculty, and visitors to the University, the Deputy Chief serves in the place of the Chief when called upon to do so. The Deputy Chief has direct supervisory responsibility for Sergeants, full-time and part-time officers, and student workers. The Deputy Chief serves as the primary technology expert for the department, working closely with vendors and University Instructional Technology in order to create and maintain technological solutions to solve problems. The Deputy Chief also serves as a project manager for projects impacting the University Safety department, collaborating with other departments and external stakeholders as necessary. Required knowledge includes databases, software-as-a-service (SaaS) platforms, physical security systems (hardware and software), credentialing and physical ID services, and other technology used by a comprehensive and technologically advanced department. The Deputy Chief frequently interacts with a wide variety of campus and community individuals and groups and must be a professional, articulate, approachable, and engaging representative of the department and the Division of Student Affairs.
Duties and Tasks:
- Leadership and supervision of Sergeants, Patrol Officers, Event Staff, and student workers
- Performance evaluations, coaching/mentoring/training, disciplinary actions, approval of hours worked, scheduling, review and approval of daily dispatch logs.
- The supervision and enforcement of Parking and Traffic operations including Traffic court
- Responsibility for department technology to include the Genetec Software system, the ID system, security cameras, use of e-tickets for shuttles, problem-solving and collaborating to resolve technology challenges for the department
- Supervision of the University fleet of vehicles to include usage, maintenance, cleaning, scheduling, training of drivers; shuttles; safe ride program
- University Clery Report to include knowledge of and creation of annual safety report for entire University
- Actively demonstrate sensitivity to the concerns and developmental needs of all Saint Leo University students while helping students understand violations of University policies/procedures; self-manage and manage interpersonal conflict
- Compile statistical information and provide interpretations based on data from reports on regular basis to the Chief and supervisors to keep them informed about current trends and issues related to student behavior on and off-campus.
- Work effectively with a wide variety of campus and community partners to include Residence Life, Facilities, Counseling, Student Health, Athletics, faculty, local community, local law enforcement, etc.
- Represent the department on pertinent committees, task forces, and projects
- Serve on the University’s Threat Assessment Team, which is a multidisciplinary team that identifies students and others who may be at risk and seeks to mitigate risk while seeking help for the individual.
- Serve as essential and on-call personnel in preparing for, responding to, and addressing the recovery from student or campus-wide crisis issues and those issues related to university safety.
- Serve as an exemplary role model and representative of the department to a variety of audiences including students, families, faculty, alumni, local community, and vendors.
- Serves on university’s Emergency Management Team?
- Other duties as assigned related to the daily operations of University Safety which also include events such as Commencement, Homecoming, Athletic Events and any other major events on Campus
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Demonstrated leadership and supervision experience.
- Technology excellence to include safety systems, ID systems and physical security systems (hardware and software), Microsoft Office proficiency, and relational databases.
- Previous security, law enforcement, or military experience.
- Knowledge of FERPA, Title IX, Clery Act, and Campus Save Act (including VAWA – Violence Against Women’s Act)
- Demonstrated commitment to Catholic Benedictine values and the values of Saint Leo University
- Possess strong supervisory skills and organizational skills.
- Able to coach and motivate staff and student employees
- Ability to analyze complex situations and to make sound judgments and decisions
- Excel at strategically planning and carrying out complex programs, events, and services
- Ability to perform with integrity in every situation
- Ability to learn new software systems and to recommend technology solutions
- Skilled at engaging diverse others- individually and in groups, directly and through writing, social media, and use of technology
- High energy professional that excels at conceptualizing and implementing, customer service, community building, communicating in various venues and modalities, effectively engaging students and staff
- Ability to effectively manage interpersonal communication in a team environment
- Ability to balance many tasks and responsibilities simultaneously and consistently meet or beat deadlines
- Ability to manage time and stress for self and others
- Ability to conceptualize needed improvements or new initiatives, gain buy-in and collaboration, and implement them effectively and efficiently
- Ability to address conflict in a calm, deescalating, solutions focused manner
- Ability to creatively problem solve issues with students, families, and others and work diligently until there is a fair and compassionate resolution
EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:
- Bachelor’s degree from regionally accredited college or university, with masters degree preferred.
- Equivalent combination of education and experience and training that provides the required knowledge, skills and abilities
- Prefer certifications in technology, first aid, and emergency management
- Must be capable of walking long distances, being on feet for long periods of time, and climbing flights of stairs.
- Must be able to do shift work and be on call for 1-2 weeks at a time.
The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.
Why Work at Saint Leo?
What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
- Inclusive Group Health Plan (Medical, Dental, Vision)
- Group Health Plan features include Teledoc, Surgery Plus!, Wellness Incentive Program, Nationwide Pet Insurance, just to name a few!
- Health Reimbursement Account (University Paid!) and Flexible Spending Accounts (healthcare and dependent options)
- Tuition Remission (Employee, Spouse, and Dependents)*
- Tuition Exchange opportunity for dependent of employees*
- Paid Personal Leave (Sick, Vacation, Holidays)
- 403b - Annual match 3%-9% of pay based on employee’s contribution. University match and fully vested within one month of hire date.
- Basic Life and AD&D Insurance valued at 30k (University Paid!)
- Income Protection Benefits after one year
- Additional options for supplemental insurance
*Eligibility based on meeting required service period