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Media Technician III

Employer
University of Denver
Location
Colorado, Denver, USA
Salary
$21.45 - $24.50 per hour

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Job Details

Information Technology (IT) supports the vision, values, mission, and goals of the University through providing IT infrastructure, systems, administrative applications, academic resources, and related services to faculty, students, and staff. Embracing DUs Impact 2025, the division partners with administrative and academic units to align strategic goals and operational plans, providing unified service in the spirit of "One DU".

Department Summary

The Digital Media Services Department, located within the Anderson Academic Commons, provides customer-focused support for audio, digital, and visual technology resources campus-wide, at the University of Denver, which includes: general and a variety of non-general classrooms, audio-visual event resources, and requests, video production services, video streaming for live events, audio visual services for commencement, video teleconferencing, audiovisual design consultation services, and senior level and board of trustee meetings on and off campus.

Position Summary

Reporting to the Manager of Classroom & Event Support, this position is responsible for delivering audio visual technology support for University events, conference events, and special events, along with support for video conferencing services. The work schedule is 37.5 hours per week and includes some nights and weekends. The position participates within the Digital Media Services team environment, possesses an understanding of established procedures, and can apply skills and knowledge in multiple functions.

Essential Functions

Events Support

  • Set up, test, and operate A/V equipment in accordance with the acoustics of the room and select, place, and adjust microphones for University events.
  • Mixing, regulating, and coordinating sound inputs.
  • Perform proper recording techniques to ensure quality recordings.
  • Instruct faculty, staff, and students in the operations of A/V equipment including LCD projectors, document cameras, DVD/Blu-Ray players, Flat Screen Monitors, mixers, microphones, laptops, and computers.
  • Operate controls to maintain correct sound levels for events.
  • Provide information to principal users regarding policies and procedures for all media services.
  • Perform video conferencing and teleconferencing services.
  • Classroom Support

  • Provide customer service and technical assistance to patrons using University classroom equipment over the phone and on-site.
  • Perform basic repairs and log problems in the ticketing system.
  • Provides backup support for all units within the University Multimedia Services department.
  • Equipment Maintenance

  • Maintain equipment on a routine basis.
  • Perform periodic inventories as needed.
  • Maintains an inventory of event equipment, software, and materials.
  • Maintains an aging schedule for equipment rotation.
  • Team Member/Other Duties as Assigned

  • Participates as a member of the departments team structure and performs other duties as assigned.
  • Supervisory Duties

  • None Position
  • Knowledge, Skills, and Abilities

  • Strong verbal and interpersonal communication skills.
  • Must be able to communicate with diplomacy, tact, and judgment, both in person and on the telephone.
  • Basic math skills.
  • Working knowledge of Microsoft Office Suite.
  • Must be able to analyze, troubleshoot, organize work, set priorities, and develop possible solutions for problems.
  • Ability to prioritize work requests and be able to concentrate and not be distracted while performing tasks.
  • Good organizational skills, punctuality, and dependability.
  • Must be able to interact with all members of the University community.
  • Must be able to perform well under pressure and be able to change behavior in relation to others actions.
  • Required Qualifications

  • High school diploma or GED.
  • Prior experience working with audiovisual, video, and computer equipment.
  • Prior customer service experience.
  • Preferred Qualifications

  • Bachelors degree or equivalent combination of education and experience in producing digital media and technology preferred.
  • 1-3 years of experience with audiovisual, video, and computer equipment preferably in a college or university environment.
  • Working Environment

  • The work environment is a university with cyclical periods of increased workloads with the possibility of moderate to high-stress levels.
  • The department is highly automated with attention paid to ergonomics and safety.
  • The unit is one of several working collaboratively and cooperatively in a team-based organization.
  • The position may require working irregular hours including both weekends and evenings.
  • The work environment consists of surroundings with moderate noise levels and frequent contact with electrical devices.
  • Physical Activities

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions which include:

  • Ability to sit in front of a computer for an extended period.
  • Stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, and crawl under desk/tables to troubleshoot cables and network connections; talk or hear; walk-up flights of stairs.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Work Schedule

    Monday - Friday, 8:00 a.m. - 4:30 p.m. with evenings and weekends as needed.

    Application Deadline

    For best consideration, please submit your application materials by 4:00 p.m. (MST) November 4, 2022.

    Special Instructions

    Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

    Salary Grade Number:

    The salary grade for the position is 6.

    Salary Range:

    The salary range for this position is $21.45 - $24.50.

    The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidates sex or any other protected status.

    Benefits:

    The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver.

    Please include the following documents with your application:

  • Resume
  • Cover Letter
  • The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non‑discrimination‑statement.

    All offers of employment are contingent upon satisfactory completion of a criminal history background check.

    Organization

    Founded in 1864—just a few years after the city of Denver itself was founded—the University of Denver is one of the country's premier private universities.

    The University's 125-acre campus, a few miles south of downtown Denver, is home to more than 11,500 students hailing from all regions of the United States and 83 other countries.

    The University offers:

    Regardless of what they study, University of Denver students embark on a personal educational journey that helps them find and follow their individual purpose.

    Collaborative, Experiential Learning

    Our students work closely with faculty, peers and members of the community on projects, research and fieldwork. They cross disciplines to discover new perspectives and approaches to problem solving.

    In and out of the classroom, our students learn by doing, whether they're collecting data in the field or putting theory into practice in a clinical setting.

    The University of Denver Culture

    Across the University of Denver’s many divisions, departments, and offices, supervisors are searching for new employees who strive to excel and innovate, prize integrity, and who value the opportunity to engage with the community.  The University is always looking for creative problem solvers, critical thinkers, and lifelong learners who want to know more and do more.

    At the University of Denver, our culture is steeped in ethics and social responsibility. As a result, our faculty and students represent a wide array of perspectives and enjoy the healthy dialogue that grows out of diversity. University of Maryland, Baltimore

    For all their differences, the members of our community are united by a common purpose: They're determined to confront society's most pressing challenges—everything from world health and the global economy to access to education.

    Company info
    Website
    Telephone
    3038717770
    Location
    2199 S. University Blvd.
    Denver
    Colorado
    80210
    US

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