Systems Support (4723C), Cal Dining - 41282 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

At Cal Dining, we believe that “breaking bread together” is a unique aspect of dining on-campus with friends, faculty or staff. Our focus is on nourishing the Cal community, both for physical and social well-being, through customer-driven programs, culinary excellence and campus social responsibility.

Application Review Date

The First Review Date for this job is: September 5, 2022.

Responsibilities

Operational Systems Support

Assist with the management of the Menu Management System and pos systems for Dining Services. Assist with the management of the training program for the menu management system as well as the pos systems Conduct one-on-one and general classroom training sessions as required. Monitor end users to ensure proper system usage. Coordinate bar code and scanning of all products for dining. Coordinate pos key configuration and screen layout to ensure efficiencies for end users. Update pricing information for all productions and locations. Ensure Menu Management System tasks for performed accurately and timely, including: forecasting, inventory, inventory analysis, food cost reports, weekly production run, operating calendar maintenance, nutritional analysis and recipe and inventory maintenance.

Trend and Data Analysis

Gathers and analyzes financial and other resource data; prepares reports or analyses of operational activities (i.e. usage, patron/sales counts, eating patterns and trends, food cost, pre- and post-cost variations, inventory, purchasing, etc), evaluation of current and proposed services, etc. Verify and confirm input and detailed pre- and post- cost analysis for all menus for all Dining Service operations happen as per agreed upon schedule. Reviews weekly inventory variance and identifies anomalies. Assists management as needed in the development of efficient and cost containing processes. Run reports which tracks accounts payable, data entry, and reconciliation of accounts. Investigate issues as required and report on findings. Conducts inventory and food cost trends analyses and helps develop resulting recommendations.

Administrative Support

Functions as a resource on issues such as researching menu management system discrepancies, escalated problems and other user concerns from Cal Dining units. Participates in Unit meetings or any group meetings. Provides back up resource for the Administrative Assistants within the Cal Dining units.

Standard Operating Procedures

Participates in the development and revision of standard operating procedures and guidelines for the menu management system, pos, etc. Assists in formatting menu information for operational website.

IIPP Requirements

Works in a safe and responsible manner while not putting others at risk. This includes complying with applicable policies and regulations, using personal safety gear; observing warning signs; learning about potential hazards; and reporting unsafe conditions.

Required Qualifications

Working knowledge of common computer application programs, e.g. MS Office. Solid communication and interpersonal skills to communicate effectively with all levels of staff and clients, both verbally and in writing. Solid organizational skills and ability to multi-task with demanding timeframes. Ability to use discretion and maintain all confidentiality. Ability to use sound judgment in responding to issues and concerns. Knowledge of menu management and point of sales (POS) systems.

Education

High school diploma/GED required.

Salary & Benefits

This is a full-time (40 hours/week), career position, and eligible for full UC benefits. This position is a non-exempt, bi-weekly paid position. Hourly pay for this role is $22.73 (Step 1.0). For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.

Other Information

This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

This position meets the following background check criteria: 1.) Direct access to, or control over, cash, checks, credit card account information. 2.) If driving, “Responsibility for regularly operating vehicles, machinery, or toxic systems that could cause accidental death, injury, or health problems.” (Handles cash, may operate University vehicle).

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=41282&PostingSeq=1





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