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Advocacy Services Program Manager

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Advocacy Services Program Manager - 27636 University Staff

University Classification: Student Services Program Manager

Working Title: Advocacy Services Program Manager

Department/Subunit: Dean of Students – Phoenix Center at Auraria

FTE: Full Time

Position #: 0001899

Requisition #: 27636

***Internal CU-Denver Applicants Only***

* Applications are accepted electronically ONLY at Services Program Manager

Working Title: Advocacy Services Program Manager

Department/Subunit: Dean of Students – Phoenix Center at Auraria

FTE: Full Time

Position #: 0001899

Requisition #: 27636

***Internal CU-Denver Applicants Only***

* Applications are accepted electronically ONLY at *

The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across eight schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through boundary-breaking innovation and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of more than $800 million. For more information, visit

Career Family: Student Services

Jobs in this career family support students' emotional and physical well-being and intellectual, cultural, and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services, and intramural athletics administration.

Professional Level: Program Manager

Program Managers are responsible for the day-to-day operation of a program, function, or work unit, including the Development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.

Phoenix Center at Auraria has an opening for a full-time University Staff (Unclassified) Advocacy Services Program Manager.

As the Advocacy Services Program Manager with the PCA, this position addresses the needs of students, faculty, and staff on the Auraria campus, who have been impacted by sexual violence, stalking, and relationship violence through confidential advocacy services, crisis intervention, student intern management, helpline program management, and referrals.

This role is responsible for recommending departmental strategy, managing all PCA direct advocacy service programs, and may operate on the Director's behalf in rare circumstances. This position also supervises the student administrative assistant and manages the advocacy team (including work-study students, interns, student assistants, and volunteers).

The salary for this position is grant contingent and is subject to change according to grant awards.

Examples of Work Performed
    Provide advocacy, resources, safety planning, emergency assistance, case management, and support to individuals impacted by interpersonal violence (relationship violence, sexual violence, stalking). Oversee the ongoing development and implementation of PCA's direct advocacy services program on campus, including crisis intervention, in-office advocacy, crisis-line advocacy, online chat advocacy, and on-scene response services. Provide resources and referral information regarding judicial, legal, medical, law enforcement, therapeutic, and academic services available to those impacted by interpersonal violence. Support those impacted by interpersonal violence including navigating and negotiating campus service areas such as academic and student affairs units, academic accommodations, escort and safety services, law enforcement investigations, Title IX/student conduct, discipline processes, and other related university policies. Recruit, hire, train, supervise, and support the activities of the advocacy team (work-study students, interns, student assistants, and volunteers). Recruit, hire, train, supervise, and support the student administrative assistant in collaboration with the Director. Develop collaborative relationships with community and campus stakeholders. Develop and oversee clinical social work and psychology tracks for master's level interns. Serve as a main collaborative partner for program-level decision-making alongside Director. Serve as Director's proxy during times the Director is unavailable with regards to committee appointments and advising other staff/students. Assist in the implementation of unit and department-level strategies and processes. Perform other duties as assigned.​​​​

Salary and Benefits:

The salary for this position has been established at $57,605.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

FLSA Status: Not eligible for overtime (exempt).

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.


Total Compensation Calculator:

Diversity and Equity:

The University of Colorado Denver is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected]​.

COVID-19 Requirement

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon the start date. Information regarding this requirement and exemptions can be found at:

Denver Campus exemptions are allowed for medical, religious, or personal reasons.

The University of Colorado Denver seeks individuals with a demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty, and staff of diverse backgrounds.

Minimum Qualifications:
    A bachelor's degree in higher education, women and gender studies, psychology, public administration, public policy, public health, counseling, student affairs, or a directly related field from an accredited institution. 2-5 years of extensive, diverse, and progressively responsible experience, including direct responsibility for supervision of undergraduate and graduate student staff members, directing and managing victim services, and volunteer management.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

Preferred Qualifications:
    40+ hours of specific domestic violence and sexual assault advocacy training (certificate or letter of completion required). A license-eligible clinical social worker or professional counselor. Experience recruiting, training, and supervising volunteers and/or interns, preferably in a university campus setting. 3+ years of direct victim advocacy experience.

    Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. Outstanding customer service skills. Demonstrated commitment and leadership ability to advance diversity and inclusion. Demonstrated experience integrating theories of intersectionality and cultural competence in trauma response services.
Special Instructions to Applicants: To apply, please visit and attach: 1. A letter of application that specifically addresses the job requirements and outlines qualifications 2. A current CV/resume *Applications without both required documents will not be considered. Questions should be directed to Katrina Nicholson @[email protected] Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: Applications are accepted electronically ONLY at Applications will be accepted until finalists are identified, but preference will be given to complete applications received by Tuesday, October 4, 2022, at 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Job Category: Student Services

Primary Location: Denver Department: U0001 -- DENVER & ANSCHUTZ MED CAMPUS - 30230 - VCSSLS-HWAS PhoenixCtrAtAurar

Schedule: Full-time

Posting Date: Sep 29, 2022

Unposting Date: Oct 4, 2022, 10:59:00 PM Posting Contact Name: Katrina Nicholson Posting Contact Email: [email protected] Position Number: 00001899

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