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Assistant Athletics Director for Game Operations/Events

East Carolina University

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Administrative Jobs
Institutional & Business Affairs, Athletics
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title:

Assistant Athletics Director for Game Operations/Events

Position Number :


Vacancy Open to :

All Candidates

Department :

ATH Operations and Equipment

Department Homepage :

Advertising Department :


Division :


Classification Title :

Assistant Director

Working Title :

Assistant Athletics Director for Game Operations/Events

Number of Vacancies :


Full Time Equivalent (FTE) :


Full Time or Part Time :

Full Time

Recruitment Range:

Commensurate with Qualifications

Position Location (City) :


Position Type:


Job Category :

Non-Faculty Instructional & Research

Organizational Unit Overview:

The Athletics Department mission is to represent East Carolina University with distinction and create a challenging and supportive environment for student-athletes to excel in the classroom, in competition, and in life. We are committed to the highest standards of character, honesty, effort, and sportsmanship; respecting all people, their personal identities, differences, and beliefs; and to provide a safe and equitable environment for student-athletes’ academic, athletic, and personal development. The highly visible athletics program is committed to NCAA compliance, comprehensive excellence and to be trustworthy stewards of the aspirations of our student-athletes, the resources we manage, the reputation of our University, and our mission of service.

Job Duties :

The Assistant Director Athletic Admin will report to the Executive Associate Athletics Director/Internal Operations and will oversee all aspects of Athletic Event Management for ECU Athletics. This position will employ professional knowledge and experience to ensure that all elements of GameDay consistently exceed all expectations. This position will be responsible for developing and strengthening collaborative relationships and will be the authority of approval for the Game Day Operations of each of the units throughout the Athletic Department, and with campus-wide operating units inclusive of, but not limited to: Athletic Department Units (Marketing, Facility Operations, Ticketing, Information Technology, Pirate Club, Auxiliary Staff Services Contract, University Transportation & Parking. Position will provide thorough and outstanding direction and analysis for all aspects of operations.

This position is responsible for coordinating game day operations for all East Carolina University Athletics events, including third party contract management needed to support events. Personnel management of select game day operations and game day management staff, including third party contracts needed in support of game day operations. Is responsible for coordinating select NCAA and conference championship events on behalf of East Carolina University, as assigned by the Executive Associate Athletics Director, including contract management, budget reconciliation and advance planning. Serves as liaison with various organizations to promote special events and championship level events at East Carolina University. Responsible for personnel oversight including performance evaluations, personnel action recommendations and organizational leadership as needed within work unit. Perform miscellaneous duties as assigned by the Executive Associate Athletics Director.

This position is responsible for providing outstanding leadership to the Game Day Management efforts for all 18 Varsity Sport Programs at East Carolina University and roughly 150 home athletic competitions annually. The position includes all facets of Division I Athletic event management, including preparation, budget management, facilitation, supervision and evaluation for home regular and post-season varsity competition and key special events.

Responsibilities include administrative support, event preparation and event management; technology utilization, planning and management of various projects; procurement and contract management; recruiting, hiring & training; cleaning, health, and safety; communication and management of a part time, volunteer, and student work force. Responsible for coordinating volunteer workers and organization to enhance the game environment under the current NCAA Division I guidelines and initiatives.

Reporting to the Executive Associate Athletics Director/Internal Operations, the individual serving in this position is responsible for, but not limited to, the following duties:
- Employing a strategic approach to collaboratively set up of a Facility, create a thorough and efficient event plan, briefing and deployment of staff, supervision of staff, liaison with other event support units, crowd control, troubleshooting, upkeep of field/court, team, and game official liaison, supervise staff oversight, operation of scoreboard and sound equipment, etc.- Strong interpersonal skills, including conflict resolution- Strong working knowledge of building systems as well as associated trades (HVAC, Electrical, Fire Safety, Plumbing, Communications, Technology) in order to effectively employ, troubleshoot and utilize, particularly in emergency situations.- Provide consistent, creative, reasoned and evidence-based input on the vision of the unit’s philosophy and process for providing the best student-athlete, staff, and fan experience- Independently complete and follow-through on assignments with minimal direction and make decisions on the welfare of staff, fans, and student-athlete, unilaterally when necessary but within established, NCAA, AAC, State, Municipal, University, and Departmental policies, protocols, and framework- Organizing material, information, and people in a systematic way to optimize efficiency and minimize duplication of effort with a focus on maintaining detail-oriented spreadsheets and other related reports- Prioritize staff assignments to complete work in a timely manner, particularly when there are changes in assignments, deadlines, completing requirements and workload- Communicate effectively – orally (speaking & listening) reading and writing- Prepare correspondence, forms, and reports with urgency, speed, and accuracy- Interact with persons from a variety of social, cultural, and economic backgrounds- Supervise staff, organize workflow, delegate, train and review work for optimal process and results- Deal sensitively with confidential issues within Federal, NCAA, State, AAC, University, Departmental and Unit policies, guidelines, and best practices- Analyze and evaluate financial and other key operational information to identify and resolve problems for optimal efficiency and effectiveness with budget signature authority- Work collaboratively and cooperatively as a management team member in support of organizational goals and objectives- Interact with and provide smooth interface among constituencies with separate and conflicting priorities- Perform efficiently and courteously while coping with frequent interruptions and distractions in a variable and uncertain environment- Work with technical experts in construction trades i.e. plumbing, electrical, masonry, carpentry, HAC and building security as a subject matter expert in design, maintenance and execution of Game Day Operational needs- Prepare hospitality spaces for post-season events and other special events- Oversee Maintenance, inventory, and storage supplies and equipment inventory- Serve as department contact to assigned vendors and outside groups- Oversee and coordinate the maintenance and upkeep of department owned vehicles and golf carts- Work effectively with assisting Event Management staff with special projects which may include research, meetings, written reports, and long-term planning- Provide and support organizational systems (Staff Recruitment/Training Processes, Game Day planning, execution, and evaluation processes, NCAA/AAC Bid Processes, etc.) for optimal efficiency and effectiveness and key processes which allow NCAA teams to participate in post season competition for the winning of AAC and NCAA Championships- Lead customer service orientation and ability to communicate with various constituents; general public, students, coaches; administrators and display appropriate pro-activity- Computer skills in Microsoft Office, Social Media, Graphic Design, Database Management, Google Docs- Meet the requirements of the University’s automobile insurance policy- Operate within a (national Incident Management System (NIMS) Incident Command Structure (ICS)- Demonstrated ability to effectively assess, collaboratively design, implement and assess staff performance plan and professional development fully complying with and utilizing all staff development resources by East Carolina University, as well as the supplementary staff development resources available.- Effectively assess, collaboratively design, implement and assess staff performance plan and professional development fully complying with and utilizing gall staff development resources provided by East Carolina University, as well as the supplementary staff development resources available for all Athletic Event Management Staff (500) as well as all relevant Game Day Partners (Parking Staff, Security Staff, Carolina Hospitality/RevelXP staff, Law Enforcement and Pirate Hospitality
- In order to achieve established goals in alignment with current and future Athletic Department Strategic Plan, the staff member in this position must have the qualities and experience necessary to build and maintain relationships, credibility and advocate for necessary resources and support to successfully achieve collaboratively established goals, Must possess ability to deal sensitively with confidential issues, analytical skills to evaluate financial and other information to identify and resolve problems- Demonstrate skill and experience in negotiating, exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, and solutions

Minimum Education/Experience :

Bachelor’s degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment, including one year of supervisory program experience

License or Certification Required by Statute or Regulation :


Preferred Experience, Skills, Training/Education :


Special Instructions to Applicant :

Applicants must be currently authorized to work in the United States on a full-time basis.

Candidates must submit a curriculum vitae/resume online, cover letter, and list of three references.

Official transcript required within 30 days of employment.

East Carolina University seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. In order to promote the university’s diversity goal, the Athletics Department encourages applicants from women, minorities, and historically underrepresented groups.

Additional Instructions to Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date :


Open Until Filled:


Initial Screening Begins :


Quick Link for Direct Access to Posting :


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment :

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information :

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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