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Networking Technician-Journey

Employer
East Carolina University
Location
Greenville, NC

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Title:

Networking Technician-Journey

Position Number:

400400

Vacancy Open to:

All Candidates

Time-Limited:

No

Department Homepage:

https://itcs.ecu.edu/

Advertising Department:

ITCS NETWORK SERVICES

Division:

Administration & Finance

Classification Title:

12210 Networking Technician

Competency Level:

2 - Journey

Working Title:

Networking Technician

Number of Vacancies:

1

Full Time Equivalent (FTE):

1.0

Full Time or Part Time:

Full Time

Recruitment Range:

$32,109 - $64,052

Anticipated Hiring Range:

$58,000 - $58,793

Salary Grade Equivalency:

IT05

Work Schedule:

M-F

Work Hours:

8-5pm

Position Location (City):

Greenville

Job Category:

Staff - Information Technology

Organizational Unit Overview:

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university. Networking Services is composed of various primary support areas including: Network Architect, Network Applications, Enterprise Storage, Network Infrastructure and Network Engineering.

The Network Infrastructure Team is one component of the ITCS Network Services Organization. This team is responsible for assisting with the day-to-day management, deployment, maintenance, automation, disaster recovery and troubleshooting of various enterprise-level network services for both Main campus and the Health Sciences campus. This team is also responsible for the installation, troubleshooting and repair of data circuits, Ethernet cabling and fiber optics. Technicians resolve daily network-related work requests which include support for enterprise wireless, data, VoIP, datacenter servers, access control systems, software and infrastructure related problems with switches, wireless technologies and power conditioning devices.

Job Duties :

The employee in this position is responsible for assisting with the day-to-day management, deployment, maintenance, automation, disaster recovery and troubleshooting of various enterprise-level network services for both Main campus and the Health Sciences campus. Work may also involve the installation, troubleshooting and repair of data circuits, Ethernet cabling and fiber optics. Technicians resolve daily network-related work requests which include support for enterprise wireless, data, VoIP, datacenter servers, access control systems, software and infrastructure related problems with switches, wireless technologies and power conditioning devices. Troubleshooting may be detected and/or performed onsite or through network monitoring diagnostic tools. Complex network issues are escalated to higher level networking analysts, specialists or vendors for resolution. This position manages projects that have a low impact and tasks related to implementation of critical network infrastructure, new construction, and building renovations. This position may perform a review before a project is started or during a project to ensure adherence to university technical specification standards. Specifications are provided to employees for applications/tasks when appropriate.
The employee in this position is responsible for forming and maintaining strategic technology contacts and partnerships with university departments, key technology suppliers, vendors and contractors. This position is responsible for the planning, cost containment, configuration, optimization, maintenance, security, and scalable implementation of current and emerging technologies. This individual is also responsible for procuring and maintaining various support agreements and contracts as well as verifying data, report writing, summarizing and reconciling information or financial data, data collection and analysis, research and inventory. Employee maintains current knowledge of software or hardware changes and plans changes appropriately in response to business needs. This is a mission critical position that directly affects nearly all university staff, faculty and students.
Employees are required to adjust their standard work schedule to meet the requirements of their position, which includes and not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.

Minimum Education/Experience:

Associates Degree in Electronics, Networking Technology or a closely related degree; Graduation from high school and two years of networking related experience or an equivalent combination of education and experience. Journey level requires an additional six months experience. Advanced level requires an additional one year of experience.

License or Certification required by statute or regulation:

None

Preferred Experience, Skills, Training/Education:

• Knowledge of principles, protocols, and practices of network communication
• IP routing and switching equipment and technologies -
• Working knowledge and experience of Ethernet and TCP/IP
• Experience with wireless networking, preference for controller-based environments
• Knowledge and experience installing and maintaining copper and fiber-based network cabling -
• Knowledge and experience with copper and fiber-based network cabling standards
• Knowledge and experience with telephony technologies
• CompTIA Network+ or higher, such as CCNA, certification within the last 5 years

License or Certification required by the Department:

None

Special Instructions to Applicant:

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date:

09/29/2022

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :

10/13/2022

Open Until Filled:

No

Quick Link for Direct Access to Posting:

https://ecu.peopleadmin.com/postings/52345

Alternate option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EOE:

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment:

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information:

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Organization

ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow. http://www.ecu.edu/cs-acad/admissions/whyecu.cfm

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

http://www.ecu.edu/cs-admin/chancellor/mission-and-vision.cfm

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