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System & Network Administrator (HYBRID)

Champlain College
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System & Network Administrator (HYBRID)

Job Description:

The Information Systems department at Champlain College has a hybrid position available for a dynamic System and Network Administrator. This role is part of Champlain College's Infrastructure team whose mission is to build and maintain the server and network systems that support the functions of the College. The System and Network Administrator is also responsible for providing next-level support to Champlain's help desk, faculty and staff. They will work to ensure the security and efficiency of the campus computing environment.

The System and Network Administrator is required to perform occasional off-hours work during nights and weekends both for urgent issues as well as for maintenance that is required outside of business hours.

Key Responsibilities
  • System Administration
    • Configure, manage, and monitor high availability IT infrastructure including physical, virtual, and cloud servers. Servers will mostly be running Windows Server.
    • Learn, maintain, and update cloud environments such as Google Workspace and Microsoft Azure.
    • Maintain and update system management tools such as Hyper V Failover cluster manager, Windows Group Policy
  • Network Administration
    • Provide Tier 2 network support to Champlain's Help Desk
    • Assist with management of the College's WiFi and switch networks
    • Perform adds/moves/changes for IP addresses, DNS, Active Directory
  • IT Operations
    • Triage and respond to tickets sent into IT ticketing application
    • Perform daily account management tasks in Active Directory, Google Workspace, & Azure AD
    • Develop operating procedures and maintain system documentation
  • Security Operations
    • Perform system and application patching on a regular basis.
    • Monitor and tune security tools such as vulnerability scanners, and assessments.
    • Monitor and respond to security alerts. Assist in security incident response.


  • 2+ years of experience of working in system or network administration role.
  • Solid understanding of IP networking including DHCP, DNS, routers, firewalls, switches, VLANs, and WiFi.
  • Solid Windows operating system and server application skills including Windows Server (all current versions), Windows 7, Windows 10, Active Directory, and HyperV.
  • Basic understanding of telecommunication systems including corporate IP phone systems, and FAX machines.
  • Basic knowledge of power systems including UPS units and PDUs.
  • Working knowledge of virtualization technologies including either HyperV or VMWare
  • Physical ability to lift up to 50 lbs

Preferred Skills
  • Basic understanding of cloud environments such as Google S Suite and Amazon AWS
  • Experience working with Linux.
  • Strong troubleshooting and problem-solving skills.
  • Ability to juggle multiple high-priority tasks.
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Ability to work well independently as well as on teams
  • Willing to embrace the professional responsibility of self-learning new technologies

Additional Information:

The successful completion of a criminal background check is required as a condition of employment.

Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.

Application Instructions:

Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications. The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.

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An educational pioneer since 1878, Champlain is a college where students and faculty don't just respond to opportunities -- they create them. We've introduced new fields of study, like Game Design and Computer & Digital Forensics, and offer majors with a specific focus, like e-Business Management, Digital Filmmaking and Public Relations. Champlain's three-dimensional education -- another pioneering concept -- integrates relevant, professionally focused studies with a rigorous Core curriculum and practical Life Skills program.
All this innovation thrives in our can-do culture, where people with diverse talents pool their skills in enterprising ways. Here students help each other launch new businesses, students and faculty collaborate on research and service, and the college creates partnerships with the community. Our city, Burlington, is the ultimate college town with a hip vibe, a thriving music scene and great food, from Doughboys doughnuts to Bove's family-recipe Italian. It's as original, forward-looking and down-to-earth as Champlain College, and a place it's easy to call home.
Mission Statement
Champlain College endeavors to be a leader in educating today's students to become skilled practitioners, effective professionals and engaged global citizens. Champlain's agile and entrepreneurial approach to higher education uniquely blends technology leadership, market savvy, innovation and fiscal responsibility with a commitment to liberal learning, community involvement and "the human touch." This distinctive approach permeates the delivery of relevant, rigorous student-centered programs in business, arts, applied technology and public service.
Strategic Goals
  • Achieve Distinctive Academic Excellence: Champlain College will offer challenging, innovative academic programs that align with the needs of the workplace and serve the unique needs of its three distinct student populations. These include: (1) an unparalleled traditional undergraduate experience that combines professional programs with a unique interdisciplinary core augmented by learning in life skills; (2) an adult undergraduate curriculum of relevant, life-long education leading to professional advancement; and (3) graduate education that expands technical competence, inspires critical thinking, embraces reflective learning and infuses the joy of life-long learning. All Champlain graduates will have the capacity to attain leadership roles in their various fields due to their professional skills as well as their abilities to think critically and creatively and to communicate effectively.
  • Enrich Student Life: We will enrich student life for all Champlain students by providing experiences that embrace student development, personal responsibility, the application of life skills and career path development, and participation in the larger community.
  • Enhance Financial Stability: Champlain College will operate from a position of financial strength. It is only through the careful management of resources that the College will have the resources needed for continuous improvement.
  • Excite, Engage, and Empower Faculty & Staff: Engaged and empowered faculty and staff work and teach with passion, drive and innovation and move the College forward in order to achieve our vision.  Over the next ten years, we will continually work to ensure that Champlain faculty and staff recognize and honor the Champlain College culture while building a high performance environment in which  staff and faculty excel and will become a leader in our ability to recruit, retain, develop and celebrate staff and faculty crucial to our success.
  • Fostering an Inclusive & Diverse Community: Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain will be diverse in ways that reflect the world in which we live and work. All members of the Champlain community will have a sense of being a valued member of the College community.


The Champlain College education is a career-driven experience whose rigorous interdisciplinary studies endow students with the three essential personal dimensions required for a gratifying career and a remarkable life:

  • Top-line professional capabilities in your chosen field
  • A fully-developed intellect with keen reasoning abilities and a global perspective
  • Vital life management skills

You'll emerge from this process as a leader in your profession, one whose exceptional capacities reflect the integrity of our award-winning faculty, our pragmatic curricula and our innovative hands-on approach to learning.

This integrity permeates each of the fundamental elements of a Champlain College education:



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