Job Title: UMKC Police Dispatcher / Safety Communications Operator, 27575
Location: Kansas City
Full/Part Time: Full-Time
Job ID: 43948
Hiring Department University of Missouri-Kansas City (UMKC) Police Department

Job Description The UMKC Police Department is accepting applications for the position of Police Dispatcher / Safety Communications Officer. This person will receive incoming calls to the Police Department, routing and logging them as appropriate; arranging for dispatch of officers to scene of complaint; gathering and managing incident-related data. Our mission is to foster a safe and orderly learning environment by protecting life, property and the rights and dignity of all individuals in accordance with the principles of the Missouri and United States Constitutions.

Answer multi-line and emergency phones. Act as an after-hours emergency switchboard.Gather information for emergency and non-emergency complaints and prioritize all calls according to importance. Relay information as appropriate.Greet walk-in customers; serve as receptionist. Using computer, maintain duty log of all police, security guards and cadets.Using specialized software (computer aided dispatch and MULES), enter and retrieve criminal action information.Maintain call lists for routing of calls. Maintain daily logs. Generate daily incident report forms and Clery reports; post to website. Prepare and distribute records/reports as designated to campus, courts and others as specified. Provide reports to the public and collect appropriate fees for reports and fingerprints. Prepare administrative reports and records. Handle multi-channel police radio console to route appropriate personnel to designated areas in response to calls for assistance, crimes, buildings, alarms, and traffic stops among other things.Monitor alarm systems for University buildings and security cameras. Make callouts and fill out work orders. Merge departmental records from field reporting systems. Enter police reports (incidents, accidents, bookings, dispositions, follow-ups, etc). Proofread reports. File and store reports and records. Record traffic stop profile information. May conduct field training for new communications operators.Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent
• At least 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary

Preferred Qualifications

At least 3 years of general office experiencePrevious experience with dispatch, communications, public safety, and/or experience wokring in a law enforcement environment

Full Time/Part Time

• 40 hours per week (1.0 FTE), benefit-eligible from date of hire, staff position.

Salary

• Up to $17.00 hour, commensurate with experience, education, and internal equity.
• Position is eligible for $0.70 shift differential for applicable shifts (see HR-204 Shift Differential)
• Position is eligible for a $1,500 hiring incentive (see HR-104 Hiring Incentives for Faculty and Staff)

Shift

Varies; evenings, nights, weekends, and holidays are required.

Application Deadline

Review of applications will begin immediately; position will remain open until filled. Apply today!

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323. EEO IS THE LAWTo read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

UMKC Statement on Diversity Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us. For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home. Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion. Roos Advocate for Community Change The Division of Diversity and Inclusion Annual Report Multicultural Student Affairs