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Student Success Coordinator

Employer
University of Colorado Colorado Springs
Location
Colorado Springs

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Administrative Jobs
Technology, IT Support & Training
Employment Type
Full Time
Institution Type
Four-Year Institution
Student Success Coordinator - 27564 University Staff

Description
Envision yourself in a collaborative, inclusive, and innovative work environment that has a deep commitment to position our graduates for success in their professional and personal lives. Visualize applying your energy and skills for an organization that respects and cares about its employees enough to offer some of the best benefits of the industry while encouraging every team member to grow, collaborate, and provide input on how to consistently make the workplace a place people love to work. Imagine working at a college that welcomes everyone — students, faculty, staff, and community members — regardless of their backgrounds, beliefs, or traditions. If what was just described is what you look for in a workplace, welcome to the University of Colorado Colorado Springs (UCCS)!

The Student Success Coordinator directly serves enrolled and potential military-affiliated students as an academic mentor, coach, and adviser who is focused on services and programs to promote academic success, well-being, and retention and to facilitate student success and student development at the University of Colorado Colorado Springs. Assists the Director, Veteran and Military Affairs (VMA) and staff in the general day-to-day operations of the Student Veteran Center.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 9,000 undergraduate and 1,800 graduate students. UCCS offers 53 undergraduate degree programs, 24 graduate degree programs, and 8 doctoral programs. UCCS is also home to the world's only Bachelor of InnovationTM program, which allows our graduates to master multi-disciplinary skills and graduate ready to create real change in the world. UCCS was recently classified as a "High Research Activity" university by the Carnegie Foundation and takes pride in being the only higher education institution in southern Colorado that explicitly includes research as part of its mission. We have a strong focus in fueling student success by creating, using, and maintaining a multitude of offices – First Year Experience, Excel Centers, Academic Advising, and the Career Center just to name a few. Overall, UCCS is constantly focused of preparing our students to have success in the future, and we understand that every single employee on our campus has a significant effect on that focus.

The city, which was recently ranked as the number two Best Places to Live by U.S. News & World Report in 2022, known as Olympic City USA, rests at the base of Pikes Peak, the inspiration for the song "America the Beautiful" and a must-see for residents and visitors alike. The 14,115 foot summit is just one of dozens of area attractions, including scenic trails, museums, parks, a zoo and more. With a mild climate and 247 days of sunshine each year, the Springs boasts some of the state's best recreation opportunities.

Job Duties:
  • Supports the Director and staff in coordinating and conducting objectives of VMA and the Student Veteran Center.
  • Partners with Assistant Director to manage and execute the day-to-day operations of the Student Veteran Center.
  • Provides reports to VMA Director and staff on Student Veteran Center usage to include number of visits, reasons for visits, and notable trends.
  • Monitors and engages with students identified through Starfish early alert system and informs VMA Director and Campus Assessment Response and Evaluation (CARE) Team of significant student issues, when necessary.
  • Serves as Veteran and Military Affairs liaison to Campus Assessment Response and Evaluation (CARE) Team, attending meetings as needed.
  • Understands issues confronting military-affiliated students and helps them navigate available resources as well as gain confidence and connection to achieve their personal and professional goals.
  • Implements strategic interventions, including initiating proactive outreach with at-risk students.
  • Maintains a continuous focus on the student experience, student success, and retention from initial enrollment through graduation.
  • Provides supplemental academic advising, general counseling, and warm hand-offs/referrals to on- and off-campus resources for military-affiliated students.
  • Works directly with, attends meetings with, and conducts staff trainings with on-campus partners in order to provide support and understanding of the unique needs of military-affiliated students, benefits, programs, and policies.
  • Participates in VMA's Military-Affiliated New Student Orientations and webinars.
  • Maintains knowledge of campus and college degree programs.
  • Builds and maintains positive working relationships with military support organizations and representatives throughout the community, ensuring legitimacy and benefit to students.
  • Coordinates and schedules regular visits from on-campus partners, such as the Career Center, Excel Center, etc., in the Student Veteran Center.
  • Grows and maintains active peer mentoring and veteran tutoring programs.
  • Manages all small purchases for VMA and the Student Veteran Center to include office supplies, snacks and coffee, memberships, subscriptions, etc.
  • Liaises among faculty, staff, and military-affiliated students to provide academic support in a higher education environment.
  • Acts as a School Certifying Official, as needed.
  • Other VMA duties as assigned.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Job Competencies:
    Strong organizational and interpersonal skills and the ability to interact one-on-one as well as in groups.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills and understanding of military experience, including navigating through higher education.
  • Ability to communicate with students and individuals across a broad spectrum of backgrounds.
  • Ability to handle multiple priorities while maintaining a professional demeanor.
  • Ability to project a positive, professional image of VMA while conducting program objectives.
  • Takes initiative and able to effectively work independently and as part of a team.
  • Strong computer skills, particularly with Microsoft Office applications.

Work Location: On-site

This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

What We Offer:

Salary Range: Generally starting at $43,075 - $55,580 per year

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The University of Colorado Colorado Springs offers excellent benefits), some of which include:
    Medical insurance, with the lowest cost option being $0 to the employee Dental, Vision, Life and Disability insurance Generous paid vacation and sick time accruals (14.67 hours of vacation and 10 hours of sick accrued per month, prorated if part-time) Mandatory retirement plans. Employees contribute 5% of their annual compensation. CU doubles that and contributes 10% Tuition Assistant Benefit available to you or a dependent Paid Parental Leave after 12 months of employment Off Campus Housing Resources

Tentative Search Timeline:
    Priority will be given to applications submitted by 10/23/2022. However, this posting will remain open until filled. The potential dates for interviews with the search committee will be the week of 10/31/2022. The potential dates for interviews with the supervisor and appointing authority will be the week of 11/14/2022. The potential employee start date is 12/1/2022.

The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.

UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.


Qualifications
Please note that while the position details both required qualifications as well as preferred qualifications below, we want applicants to be aware that they do not need to have all of the preferred qualifications to be considered for this position. If you meet the minimum qualifications, have passion for the work, along with experience in a related field, you are encouraged to apply. We encourage on-the-job training for any additional skills or knowledge that become relevant to the position.

Minimum Qualifications:

  • Bachelor's Degree from an accredited institution of higher education

  • Two (2) or more years of work experience in academic advising or counseling at an institution of higher education, military support organization, or similar setting

Preferred Qualifications:

    Experience working directly with students at an institution of higher education

    Experience working with Veterans, Active Duty, and their family members

    Experience supporting at-risk students (academically, socially, etc.)

    Experience serving in the U.S. Armed Forces

    Experience as a School Certifying Official and knowledge of VA Educational Benefits

    Experience with success coaching or with counseling others

    Experience with budget and expense reporting in Concur Travel & Expense System or similar

    Experience with Starfish or similar student early alert system

Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit. Employee is occasionally required to move. Tasks may involve looking at computer screen continuously for long periods of time. The employee must occasionally lift and/or move up to 10 pounds.

To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.
Special Instructions to Applicants: · Applications submitted by 10/23/2022 will receive full consideration. · Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 27564). · Official transcripts will be required upon hire. · Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials

Job Category: Academic Services

Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40387 - VCSA-MILITARY STUDENT AFFAIRS

Schedule: Full-time

Posting Date: Sep 27, 2022

Unposting Date: Ongoing Posting Contact Name: Ellen Burkart Posting Contact Email: eburkart@uccs.edu Position Number: 00724447





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