Internal Title

Director of Training and Development

 

Position Type

Classified

 

Faculty / Non-Faculty / Administration

Non-Faculty

 

Pay Band

7

 

Level

5

 

Department

Office Of Human Resources

 

Job Purpose

The Director of Training and Development designs, implements and provides campus-wide training and development programs for approximately 1,900 employees at the College of Charleston.

 

Minimum Requirements

Bachelor’s degree and two years of related experience. Prefer experience developing and deploying e-learning content and learning management system (LMS) maintenance. Experience with Absorb LMS and LinkedIn Learning is also preferred.

Experience with e-learning authoring software, such as Articulate Storyline, is strongly desired. Experience presenting in-person workshops and retreats is desired.

Strong working knowledge of MS Office and related presentation software is required. Prior experience in a higher education setting is beneficial, but not required. Must have experience with performance management and code of conduct policy administration. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

 

Required Knowledge, Skills and Abilities

Must be able to establish and maintain effective working relationships with campus colleagues and external consultants. Must have efficient and effective communication skills, both orally and in writing. Must possess excellent writing and presentation skills. Experience in employee training and leadership program development, administration, planning and evaluation is helpful. Must be creative and have the ability to design and present training and development programs for large and small groups and on a wide range of topics from managerial to technical.

 

Additional Comments Regarding Position

May be asked to occasionally travel off-site, overnight or to make presentations/facilitate retreats in a wide range of venues.

 

Special Instructions to Applicants

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu

 

Salary

*$63,421 - $76,000

 

Posting Date

09/20/2022

 

Closing Date

10/03/2022

 

Open Until Filled

No

 

Posting Number

2022174

 

EEO Statement

The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.

 

Quicklink for Posting

https://jobs.cofc.edu/postings/12817

 

Job Duties

 

Activity

1. Plans, develops, and delivers online and in-person employee training and organizational development programs on a wide range of topics, to include but not limited to supervisory and managerial, leadership, compliance, customer service and technical procedures and processes. Collaborates with departmental leadership across campus to identify training needs and to develop necessary ad-hoc workshops and comprehensive curriculum. Works with the Equal Opportunity Compliance and Employee Success Officer regarding employee relations matters and conducts related training, coaching, and communications, as needed. Leads informal resolution proceedings. Works with departments to develop customized training courses, team building experiences, and retreat agendas. Facilitates custom team building and professional development workshops, and provides training as requested. Schedules training venue, ensures set up is complete and correct, and processes training registrations and reminders. Determines when subject matter requires a consultant or professional resource from on or off-campus. Identifies experts and coordinates programs to be presented. Supervises consultants, both internal and external, brought in to conduct specialized training.

 

Essential or Marginal

Essential

 

Percent of Time

40

 

Activity

2. Manages the College’s employee learning management system (CougarED-LMS). Creates, develops, maintains and ensures delivery of e-learning courses on a variety of topics using e-learning development software. Assigns courses, monitors completions, and troubleshoots issues as appropriate. Coordinates with subject matter experts to facilitate the development and implementation of e-learning content for training provided by other departments. Creates and provides LMS training reports and updates on a quarterly basis and as requested. Works closely with IT, vendors and others to maintain the LMS and assigns/removes roles and security permissions within the system as needed. Continually assesses and evaluates program effectiveness and recommends and implements improvements. Researches and recommends new training programs and e-learning content providers for inclusion in the LMS. Orders or develops training materials, brochures, and quick guides. Manages training budget ensuring compliance with all College, State and Federal financial guidelines. Works to ensure that expenditures are cost-effective and within budget.

 

Essential or Marginal

Essential

 

Percent of Time

15

 

Activity

3. Directs the new employee orientation and on-boarding processes and ensures assignment and completion of all tasks and training required. Coordinates with supervisors, facilitators, and HR department to maximize experience and retention of new employees. Surveys new employees to get feedback for enhancements of the program. Creates and provides new employee feedback reports and updates on a quarterly basis and as requested. Provides back-up facilitation for new employee orientation sessions as needed. Assesses, develops, recommends and implements changes to orientation and on-boarding program as needed. Provides one-on-one coaching as needed to help ensure newly-hired and newly-promoted supervisors are successful in their role. Maintains strong relationships with senior leaders and strives to foster a climate of inclusion, diversity, and respect.

 

Essential or Marginal

Essential

 

Percent of Time

10

 

Activity

4. Collaborates in various Human Resources and Office of Equal Opportunity Programs and Employee Success initiatives and participates on a wide variety of campus committees. Makes recommendations and assists in the implementation of effective processes and procedures. Participates in HR strategic planning and annual assessment activities. Leads or participates in employee training and development strategic planning initiatives related to the College’s strategic plan. Coordinates initiatives and assesses results to ensure goals are established and met for recruitment, retention and development of employees.

 

Essential or Marginal

Essential

 

Percent of Time

10

 

Activity

5. Oversees the administration of the College’s employee tuition assistance (ETAP) program for permanent employees taking for-credit courses at the College. Ensures program requirements are met; monitors progress and makes recommendations to enhance the effectiveness of the program. Ensures timely coordination with Admissions, Financial Aid, Budget/Treasurer’s Office.

 

Essential or Marginal

Essential

 

Percent of Time

5

 

Activity

6. Responsible for the administration of the employee performance management system (EPMS) and the employee assistance program (EAP). Collaborates with the Associate Vice President of Human Resources  and Employee Success, as well as the Equal Opportunity Compliance and Employee Success Officer on matters related to employee relations. Ensures programs are aligned with the strategic plan and support the College’s core values.

 

Essential or Marginal

Essential

 

Percent of Time

20