School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Occupational Summary

Innovations in Healthcare (IiH) is a nonprofit organization hosted by Duke University and founded in 2011 by Duke Health, McKinsey & Company, and the World Economic Forum. The organization aims to improve healthcare worldwide by supporting the scale and impact of promising innovations. Innovations in Healthcare collaborates closely with the Duke Global Health Innovation Center (GHIC), part of the Duke Global Health Institute (DGHI). The Center studies and supports the scaling and adaptation of innovations, and related policy reforms, to address critical health challenges worldwide. It helps integrate complementary efforts across IiH, DGHI, the Duke-Margolis Center for Health Policy and the Duke Institute for Health Innovation, developing an academic home for faculty, staff, trainees, and students working on health innovation and policy issues globally.

The Senior Manager, Programs will report to the Assistant Director, Programs and will work with all members of the team supporting the planning and delivery of all IiH/GHIC funded programs – research programs, customized capacity building and training programs. This position will also be responsible for the GHIC/IIH HR Function. Initially, the Senior Manager will oversee project management for the COVID-19 Global Test-and-Treat Consortium (QuickStart) which brings together multiple entities within Duke University, COVID Collaborative and the Clinton Health Access Initiative to catalyze demonstrations and operational research to introduce access to oral antivirals in multiple low- and middle-income countries.

1. Manage all facets of successful program delivery and communication from conception and launch through interim operational and financial plans to final deliverable and after-action review.
2. Oversee preparation of required monthly, quarterly, and annual financial and operational reporting to funder/client; and
3. Deliver program-level financial results to the organization.
4. Establish and maintain a comprehensive network of key high-profile funder/client relationships around the world.
5. Collaboratively formalize approaches by developing concept notes and proposals, including due diligence, budget and pricing, scope of work, client presentations, and contracts.

Work Performed

Program/Financial Management (Delivery) – 90%

• Oversee individual programs, initially the QuickStart program; supervise and coordinate all activities and operations related to project implementation to deliver high quality reports and recommendations to funders/clients and collaborators globally.
• Work internally and externally to assemble appropriate personnel for program teams.
• Develop internal Duke agreements where necessary to source relevant faculty/staff subject matter expertise, ensuring compliance with institutional vision and mission, and securing necessary endorsements from key Duke entities.
• Oversee student engagement in programs, in collaboration with team members.
• Lead international site visits and workshops.
• Proactively communicate with Assistant Director, Programs to ensure successful progress on projects and across the broader IiH/GHIC team, leveraging team strengths to improve project delivery.
• Ensure funder/client deliverables are high-quality and timely.
• Create and deliver detailed reports and presentations for funder/clients and internal stakeholders.
Work with IIH/GHIC finance team to ensure timely billing and collections from client/project accounts and internal disbursement of these payments.Review project accounts and profit and loss statements to ensure proper revenue and expense coding. Review project profit and loss statements against original proposal budget and provide variance analysis as needed.Work with management team to provide systematic and standardized approaches to meet funder/client needs. Assess risks, working to manage impact.

Business Development (Develop) – 10%

• Manage and expand current strategic and funder relationships for a broader interface that generates additional areas for revenue enhancement.
• Collaboratively draft and develop concept notes and proposals, including due diligence, budget and pricing, schedules, curriculum, evaluation instruments and venues, contracts, and presentations to funders and clients for projects in $500K - $10M range.
• Develop new strategic relationships with stakeholders both internally and externally, including C-level investors, funders, clients, healthcare industry, academic institutions, and federal and provincial/state governments to expand IiH/GHIC’s program portfolio and to strengthen IiH/GHIC’s position and credibility.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training:

• Bachelor's degree in business or related field is required. MBA, MHA or MPP strongly preferred.

Experience:

• A minimum of four years' experience, with a minimum of two years in funder-facing program management and/or client-facing consulting experience required, preferably with highly reputable management consulting or healthcare firm, with a track record of leading large, complex programs and converting business development opportunities into completed projects.
• Project management experience
• Strongly prefer experience in health sector in emerging markets, as well as in the USA

Skills:

Excellent interpersonal skills and experience effectively interfacing with all levels of management, and across cultures. Exercise diplomacy, tact, professionalism, responsiveness, a high degree of flexibility, to resolve concerns in a fair and equitable manner.Proven innovation and initiative to anticipate, develop, and implement new procedures, practices, and processes. Resourceful and strategic in resolving unusual and new concerns to establish effective and efficient precedents.Self-starter, able to take initiative and manage projects independently. Ability to work independently and follow through on assignments with minimal direction. Adaptable to dynamic work patterns, business methods, and environments.Strong oral and written communication skills.
• Ability to travel internationally.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Education

Bachelor's degree in business or related field is required. MBA, MHA or MPP strongly preferred.

Experience

A minimum of four years' experience, with a minimum of two years in funder facing program management and/or client facing consulting experience required, preferably with highly reputable management consulting or healthcare firm, with a track record of leading large, complex programs and converting business development opportunities into completed projects. Project management experience Strongly prefer experience in health sector in emerging markets, as well as in the USA

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.