Job Title: Education Program Specialist
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 249750
About Us Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 12,700 students from across Georgia, 34 other states and 64 countries, 95+ undergraduate programs and concentrations, and 35 master’s, specialist, and doctoral degree programs, we’ve come a long way since then. Today, we’re a regional powerhouse making a $626 million local economic impact.

With locations in Carrollton, Douglasville, and Newnan, Georgia, we take pride in making a difference in the lives of our students, our neighbors, and the world. In essence, UWG provides a safe, quality and affordable college experience that transforms lives. Amazing things happen when you Go West!

The university is organized into our College of Art, Culture, and Scientific Inquiry; College of Education; Richards College of Business; University College; School of Communication, Film, and Media; Tanner Health System School of Nursing; Honors College; Graduate School; UWG Newnan; and our UWG Douglasville Center.

Job Summary

Complex data analysis and presentation of key metrics related to benchmarks which support program integrity and student success in multi-institutional program. Will inform and work as strong and highly engaged team participant in initiatives to increase student success and ensure program quality.

Responsibilities

Data Analytics - 40%

Identify and execute appropriate methods to provide in-depth understanding of student performance, team engagement, and other metrics to evolve departmental strategy and inform tactical execution and measurement. These methods will include complex queries, predictive and descriptive modeling and data mining. Assists in coordination and production of annual Factbook, web content management, and reporting real-time and KPI metrics in appropriate areas. Will participate in system and departmental initiatives and research designed to increase student success and learning outcomes. Will present findings, as needed, in the form of webinars, conference presentations and articles

Student Engagement - 35%

Under the direction of the Associate Director of Engagement & Analytics, will develop and maintain a robust student intervention model to provide assistance and outreach to at-risk students in solving success related challenges.

Will serve as one of the lead members of the Student Success Team, coordinating solutions between students, faculty and related staff, acting as a resource and liaison to team members regarding considerations in unique and difficult cases, as well as providing direct support to students in an assigned area.

Evaluate success team outreach efforts - 15%

Evaluate success team outreach efforts through documented formal and informal observations, working collaboratively with leaders and staff to implement benchmarks and related assessments.

Other - 10%

Other duties as assigned.

Required Qualifications

Other Required Qualifications

• Bachelor's Degree
• 2-3 years related experience.
• Demonstrated expertise with digital and visual tools, such as Excel or Tableau and CRMs.

Preferred Qualifications

Additional Preferred Qualifications

• Master's degree preferred
• Prefer that the related experience be in higher education
• Demonstrated expertise leveraging data visualization tools such as Tableau to manipulate, analyze, and present data. Previous experience with Qualtrics, survey methods and survey analysis.

Proposed Salary

$50,540 - $55,208

Knowledge, Skills, & Abilities

• Demonstrated organization skills and ability to engage successfully with students.
• Strong proficiency in Microsoft Office, particularly Excel.
• Ability to analyze, quantify, and present data effectively.
• Superior written communication skills, including spelling, grammar, and persuasion.

Conditions of Employment

Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, codified at 20 USC 1092 (f) as a part of the Higher Education Act of 1965, is a federal law that requires colleges and universities to disclose certain timely and annual information about campus crime and security policies.

It is always the policy of the University of West Georgia Police Department to provide to the public an annual campus security report and comply with the federal law known as the Clery Act.

Equal Employment Opportunity

It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia.s affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• Yes, this position will be required to drive.
• This position may travel 1% - 24% of the time