Admissions Specialist

Position Details

Req ID:

req12458

Position Title:

Admissions Specialist

Position Type:

Staff Full-Time

OSU Campus:

Recruitment & Admissions

Department:

Recruitment & Admissions

Location Address:

900 N Portland Ave
Oklahoma City, Oklahoma, 73107
United States

Hiring Supervisor and Contact Info:

Brandee Morgan

Hiring Range:
(Contingent upon available funding):

13.12 - 13.12, Hourly

Work Schedule:

Varies, may include some evenings and weekends

Job Summary:

Job Summary:
The AdmissionSpecialist is responsible for providing information to prospective students andadmitting students in accordance with established policies and guidelines.Frontline admissions duties include the evaluation and processing ofapplications for admission, test scores, transcripts, etc. to determineadmission and enrollment status. In addition to a wide variety ofclerical, technical and administrative tasks related to student admission, thisposition is also responsible for assessment of in-state residency, frontlinerecords/registrar services, and photo ID system operation.

Essential Job Functions:

Interpret federal, state, and institutional policies and professionally communicate these to faculty, students, and staff. Maintain a current understanding of academic policies, procedures, and processes. The Office of Admissions is accountable for compliance with institutional and OSRHE admission policies.
Process applications for admission using computer software and following strict data standards guidelines. Ensure accuracy of data entered into student record.
Determine the eligibility of students for admission; review and update student information as new documents arrive and reevaluate admissibility as appropriate.
Admit transfer students and provides initial evaluation of transfer credit to determine academic standing, curricular deficiency status, and the presence of met pre-/co-requisites. Refer students to additional placement testing or reinstatement/appeal processes as appropriate.
Evaluate and verify support documents for the determination of in-state/out-of-state residency for tuition purposes. The Office of Admissions is accountable for institutional compliance of OSRHE residency policies.
Provide accurate and timely information to prospective students regarding admission to the university. Apply a communication strategy for applicants designed to simplify the admission process and encourage enrollment. In addition to outgoing communication, the Office of Admission receives a high level of continuous phone calls, voicemails and emails.
Serve as primary evaluator of incoming transcripts and ensure accurate and timely processing of the transcripts.
Provide frontline registrar/records services such as explanation, distribution, receipt of various forms related to student record maintenance. Also responsible for processing transcript and enrollment verification requests on demand.
Provide double checks for accuracy and assist with necessary clean-up reports within established deadlines.
Scan all incoming documents to the student electronic file. Maintain a document verification and destruction schedule in compliance with state historical record management policies.
Operate the photo ID system for faculty, staff and students.
Retain accurate student records and maintain student confidentiality by observing policies related to student privacy (FERPA).
Assist in campus-wide retention efforts as applicable to this position.
Participate in departmental documentation and process improvement efforts.
Completes all mandatory training and participated in a minimum of two professional development each year.
Performs other duties as assigned.

The duties listed in this job description are intended onlyas illustrations of the various types of work that may be performed. Theomission of specific statements of duties does not exclude them from theposition if the work is similar, related, or a logical assignment to theposition.

Special Instructions to Applicants

Resume and Cover Letter required for full consideration.Official transcripts will be required upon hire.

Education & Experience

Position Qualifications:

Minimum Qualifications:

Education:
Associate Degree or equivalent related experience with some college.

Work Experience:

Minimum of three years progressively responsible work experience.
Customer service oriented person who has experience working in an office setting in a fast-paced environment.

Knowledge,Skills, and Abilities:

Ability to handle multiple tasks and prioritize effectively.
High degree of integrity; ability to work in a sensitive, highly confidential and professional environment.
Ability to manage multiple priorities imposed by frequent deadlines, peak workloads and public/student contact.
Ability to communicate diplomatically, clearly and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately.
Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff and community partners.
Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Outlook) and CRM systems.
High degree of initiative to work independently and also collaborate in a team environment.
Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
Ability to work independently as well as collaborate within a team environment.
Exhibit problem-solving skills beyond a set of instructions and adapt to changes when necessary.
Ability to make appropriate recommendations based on logical and justifiable reasoning.
Ability to use analytical and critical thinking skills to interpret written policies and procedures.
Ability to perform basic math functions.
Experience and confidence speaking in front of students/customers.
Passion for assisting students with educational endeavors and representing the OSU-OKC and OSU brand with positivity and professionalism.
Demonstrated history of ethical and professional behavior.

Preferred Qualifications:

Bachelor’s Degree
Previous work experience in a college admissions office or related field
Previous experience managing and maintaining records through the utilization of databases and/or electronic communication tools.

Working Conditions:

Must be able to work a flexible schedule to include some evenings and weekends.
Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.
Position requires repetitive desk to counter mobility.

Physical Requirements:

Duties require extended periods of sitting, talking and listening.
Duties require extensive use of computers, telephone and other office equipment.
Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

Thework environment and physical demands described here are representative ofthose required by an employee to perform the essential functions of this jobwith or without reasonable accommodations.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.