Technical Specialist III

Employer
Rancho Santiago Community College District
Location
Santa Ana

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Administrative Jobs
Technology, Multimedia & Audiovisual
Employment Type
Full Time
Institution Type
Community College

Job Details



Technical Specialist III

Rancho Santiago Community College District


Salary Range: Grade 17: $77,791.62 - $99,382.44/year

Job Type:

Job Number: CL22-00265-1

Location: Santa Ana, CA

Division: Educational Services

Closing: Continuous

Job Description

CLASS SUMMARY
Under minimum supervision - primary responsibility for the system administration in an instructional networking environment; performs administrative activities on enterprise-wide systems; develops systems to improve efficiency; collaborates on network infrastructure issues, and provides technical support; mentors and serves as a resource to other technical staff; performs related duties as required.

REPRESENTATIVE DUTIES
Performs system administrative activities; develops systems to improve efficiency; collaborates on network infrastructure or technologies with infrastructure network specialists to improve performance; administers, monitors, maintains, tests, and troubleshoots servers; analyzes, prepares, recommends, maintains, and reviews software; develops recommendations and procedures for the use of operating systems, programming language on instructional computers; interfaces with vendor technical staff in maintaining current operating systems and features; coordinates with staff on upgrading of software to assure smooth transitions between releases; monitors network activity, identifies, evaluates and recommends technology products; reviews system performance reports and makes recommendations to improve utilization of all systems; creates and maintains networking diagrams; participates in the formulation of long-range development plans; participates in conferences relating to new systems applications; contributes to the preparation and implementation of new systems; provides resources to other technical staff; may install both processing and communications hardware and software to accomplish the above duties; may assist in development of applications software.

ORGANIZATIONAL RELATIONSHIPS
This positions reports to the designated supervisor.

Job Qualifications

ABOUT RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT
Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents in the communities of Anaheim Hills, Orange, Santa Ana, Villa Park, and portions of Anaheim, Costa Mesa, Irvine, Fountain Valley, Garden Grove, Tustin, and Yorba Linda. The District includes Santiago Canyon College and Santa Ana College, as well as the Centennial and Orange Continuing Education Centers, the Digital Media Center, Joint Powers Fire Training Center, the Orange County Sheriff's Regional Training Academy, the College and Workforce Preparation Center, and the District Operations Center. RSCCD's three (3) auxiliary Foundations are actively involved in supporting both community and campus programs.
CLASS SUMMARY
Under minimum supervision - primary responsibility for the system administration in an instructional networking environment; performs administrative activities on enterprise-wide systems; develops systems to improve efficiency; collaborates on network infrastructure issues, and provides technical support; mentors and serves as a resource to other technical staff; performs related duties as required.
REPRESENTATIVE DUTIES
Performs system administrative activities; develops systems to improve efficiency; collaborates on network infrastructure or technologies with infrastructure network specialists to improve performance; administers, monitors, maintains, tests, and troubleshoots servers; analyzes, prepares, recommends, maintains, and reviews software; develops recommendations and procedures for the use of operating systems, programming language on instructional computers; interfaces with vendor technical staff in maintaining current operating systems and features; coordinates with staff on upgrading of software to assure smooth transitions between releases; monitors network activity, identifies, evaluates and recommends technology products; reviews system performance reports and makes recommendations to improve utilization of all systems; creates and maintains networking diagrams; participates in the formulation of long-range development plans; participates in conferences relating to new systems applications; contributes to the preparation and implementation of new systems; provides resources to other technical staff; may install both processing and communications hardware and software to accomplish the above duties; may assist in development of applications software.
ORGANIZATIONAL RELATIONSHIPS
This position reports to the designated supervisor.
KNOWLEDGE AND ABILITIES
Thorough knowledge of: system principles, procedures, techniques, and methods in network design and operation; principles, practices and language of computer operations, capabilities and limitations of computer and peripherals; testing and troubleshooting computer operations.

Ability to: Analyze and develop procedures and systems including writing, testing, debugging, documentation and operating instructions; prepare flow charts and diagrams utilizing knowledge and abstract reasoning; read, understand, and apply technical and educational data and information; apply programming languages; establish and maintain effective relationship with others; multiple servers running variety of software.

Physical Requirements: Ability to lift 50 pounds.

Working Conditions: This position requires prolonged video display terminal viewing.



MINIMUM QUALIFICATIONSTRAINING AND EXPERIENCEBachelor's degree in a technology field and four years experience in networking, operating systems, analysis, design and programming for the full range of computer operating systems, server/client and storage equipment.
EEO STATEMENT
The Rancho Santiago Community College District (RSCCD) is committed to the concept and principles of staff diversity and equal employment opportunity by prohibiting discrimination based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. Applications from all persons interested in the position are encouraged.
SELECTION CRITERIAApplication ScreeningIn addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:
  • Education experience (breadth and depth)
  • Work experience (breadth and depth)
  • Demonstrated ability to work cooperatively with others
  • Bilingual ability (if needed)
  • Demonstrated experience in working with diverse socio-economic communities
  • Professional growth activities
  • Specialized skills training
  • Leadership skills
  • Written and/or oral communication skills
  • Presentation
  • Problem Solving Skills
Based on the information presented in the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview. Meeting the position's minimum requirements does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed the most competitive in the applicant pool. InterviewApplicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
  • Oral communication skills
  • Presentation
  • Problem-solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. The District will make reasonable accommodations for applicants with disabilities. Applicants should contact Recruitment in the Human Resources Office for assistance. Application ProceduresThe position will remain open until filled. The first review of applications will begin on Friday, September 30, 2022. To ensure full consideration, all applicants must submit a complete online Rancho Santiago Community College District Online application that includes the items listed below no later than September 29, 2022. People & Culture will review all applications for completeness, and only complete application packets will be forwarded to the screening committee for further review.
A Complete Application Packet Must Include the Following:
  1. RSCCD Online Application
  2. Resume - details all relevant education, training, and other work experience
  3. Academic transcripts (unofficial copies are accepted)
This applicant pool may be used for vacancies in the same classification occurring within the next six months. Foreign Transcripts: Education completed outside of the United States must be equivalent to that gained in the conventional/accredited United States education programs to be considered for the satisfaction of minimum qualifications. The National Association of Credential Evaluation Services (NACES), a United States-based credentials evaluation service, must translate and evaluate Foreign transcripts. Conditions of EmploymentSelected candidate(s) is required to complete the following prior to employment as part of the onboarding process:
  1. Present original documents for proof of eligibility to work in the United States (by in-person appointment in People & Culture)
  2. Provide a certificate of Tuberculosis Exam
  3. Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)
  4. Provide a valid COVID-19 Vaccination Card. The District continues to require proof of a primary series of COVID-19 vaccination or qualifying exemption.




To apply, please visit https://www.schooljobs.com/careers/rsccd/jobs/3716005/technical-specialist-iii




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Organization

Working at Rancho Santiago Community College District

In the heart of Orange County lies Rancho Santiago Community College District, home of one of the state’s oldest community colleges, Santa Ana College, and also one of its newest, Santiago Canyon College. Centered in a growing and dynamic area, the district serves a population of more than 700,000 residents in the communities of Anaheim Hills, Garden Grove, Irvine, Orange, Santa Ana, Tustin and Villa Park.

Encompassing 24 percent of Orange County’s total area (193 square miles), the district maintains eight facilities. Rancho Santiago Community College District is home to two colleges and four continuing education centers throughout the Central Orange County area. In addition, the college district presents convenient community education courses in many other locations in cooperation with its education and community partners.

Santa Ana College founded in 1915, is a comprehensive community college preparing students for the workplace as well as to transfer to four-year higher learning institutions. Students may earn an associate degree certificate. For those willing to commit to high academic achievement, honors courses are offered. The college also assists students in gaining basic skills and technology proficiency so they can pursue other goals. It is located at the corner of West 17th Street and Bristol in Santa Ana on about 58 acres.

Santiago Canyon College, one of the state’s newest community colleges, offers a comprehensive curriculum that includes university transfer as well as associate degree programs. Honors courses are offered to those with high academic achievement goals. In addition, the college provides community services, technical certificate programs, non-credit courses and basic skills instruction. Situated on 82 acres, the college is located in Orange at the corner of Chapman Avenue and Newport Drive.

Employment

We are always seeking qualified, energetic and committed people to join the RSCCD team. Our goal is to provide the highest quality educational opportunities for all students. Each job in this district is important to the learning process for all our students. Because we serve a diverse student body, we seek employees who possess a genuine interest in serving others. If you share this student-centered philosophy, we invite you to submit an application.

RSCCD has a reputation as an excellent employer. Whether employees work at one of our college campuses, the district headquarters, or one of our off-campus education centers, employees feel a sense of connection to each other and work to achieve common goals as part of the "Rancho family."

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