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Financial Aid & Scholarships Specialist

The University of Kansas
Lawrence, KS

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Position Overview The Office of Financial Aid and Scholarships reports to the Vice Provost for Enrollment Management which includes the following functional units: Office of Undergraduate Admissions, Office of Graduate Admissions, Financial Aid and Scholarships, Enrollment Management Services, Student Information Systems and the Office of the University Registrar.

The University of Kansas Lawrence Campus office of Financial Aid and Scholarships (FAS) serves students, families, and the community by providing federal, state, and institutional financial aid information and resources to assist students in achieving their educational goals. FAS is committed to providing quality financial aid services to its constituents while maintaining equality and accountability in the administration of public, institutional, and private financial aid funds.

This position assists with various segments of the financial aid programs administered by the Financial Aid and Scholarships office and requires familiarity and expertise with the Federal Higher Education Amendments (HEOA), as well as with other federal, state, institutional and private financial aid regulations and policies. Job Description90% Verification, ED Matches and Revised ISIRs
  • Compare student FASFA data to federal IRS tax data to ensure accuracy using the Campus Logic verification portal. Communicate with students/parents when discrepancies occur to resolve conflicting information and complete the file as expediently as possible.
  • Advise students and staff of the required documents to clear an ED Match flag from the FAFSA (does not include NSLDS matches). Receive and review documentation in the Campus Logic verification portal to ensure it meets Federal Student Aid documentation requirements to clear the ED Match. May involve sending documents to federal government departments (e.g. DHS) for clearance, and at times, may require multiple communications with the student.
  • Review daily Database Match/ISS Report and check for students who may have submitted ED Match documents in prior years. Clear checklists and update comments as appropriate.
  • Update ED Match policies as needed (at least annually), following U.S. Department of Education guidance.
  • Keep up to date in changes of required documentation and communicate changes.
  • Train new staff on all duties as described above.
  • Review daily Revised ISIR report and check for changes in EFC, dependency status, new verification selection, and other new information that requires additional review or award adjustment. Add disbursement holds and comments, update checklists and notify appropriate staff of revised ISIR information for students.
10% General Processing and Service Delivery
  • Respond to general and complex questions from prospective students, current students, parents, campus colleagues and others regarding financial aid programs.
  • Provide quality service to parents and students by phone, in-person, and via email, including accurate and concise information related to financial aid and scholarship issues, including the application and awarding process.
  • Provide detailed explanations about the application process, financial aid delivery system, financial aid programs available, and what needs to be done before the student can be considered for an award, using discretion & professional judgment. Provide options if students have unusual family problems affecting financing higher education.
  • Requires extreme accuracy and professional judgment, including interpretation of Federal Title IV regulations and outside donor policies and requirements, with professional judgment decisions subject to federal, state & institutional audits;
  • Consequences of inaccurate or insufficient information can be very serious and could result in a student not receiving aid in time to attend school.
  • Requires accessing & inputting information in the Student Administration System (SAKU) as well as the Campus Logic verification portal.
Required Qualifications
  1. High School diploma or completion of G.E.D. equivalency.
  2. Two years of experience in skilled clerical, accounting, auditing, and/or administrative support work, including one year of experience with basic office computer systems, or two years of post-secondary experience.
Preferred Qualifications
  1. Experience working with an integrated student information system, ideally PeopleSoft or Oracle.
  2. Experience in financial aid or closely related field.
  3. Experience explaining complex processes to others.
Additional Candidate Instructions In addition to the online application, the following documents are required to be considered for this position:
  • A cover letter addressing how required and preferred qualifications are met.
  • Resume or curriculum vitae.
  • Contact information for three professional references.
  • Incomplete applications will not be considered.
    • Application review begins Monday, October 10, 2022. For consideration apply no later than Sunday, October 9, 2022.
    Contact Information to ApplicantsJanet Roecker
    [email protected]
    785-864-5495 Advertised Salary Range$38,000 Work Schedule40 hours per week, Monday - Friday, 8a.m.- 5p.m. Final schedule determined between supervisor and employee. Application Review Begins10-Oct-2022 Anticipated Start Date31-Oct-2022


    Working at the University of Kansas 

    Join the University of Kansas, and you’ll become part of a Jayhawk family that spans the globe. Wear your KU shirt in London, Istanbul, Buenos Aires, Nairobi or anywhere else, and you will likely hear a resounding “Rock Chalk!” from a stranger. Of course, the appropriate response is an enthusiastic “Jayhawk!” Because, after all, they’re not really strangers, they’re family.

    The Jayhawk community is united by more than 150 years of tradition and by our commitment to pushing the boundaries of knowledge, transforming the academic experience, and creating solutions through innovative research. KU’s mission is to lift students and society by educating leaders, building healthy communities and making discoveries that change the world.  

    The University of Kansas is the state’s flagship university and one of just 66 invited members of the prestigious Association of American Universities (AAU). We consistently earn high rankings for academics and recognition as a premier research university.

    KU faculty and staff embrace our role as the state’s flagship university, AAU member and R1 institution that serves the state, nation and world. We celebrate the energy and compassion that infuse the Jayhawk spirit; and, we remain true to KU’s historic values: the elevating force of education, the transformative power of research and the healing power of service.

    Diversity, Equity, Inclusion, and Belonging 

    The University of Kansas is committed to a learning and workplace environment that is representative of our nation and global society, accepts and values everyone, appreciates our common humanity and understands that our multiple differences are the cornerstone of academic preparation, professional excellence and distinction. KU must be a place where all people feel they belong and have access to resources and support that help them attain their educational and professional goals.

    We recognize there are inequalities and privileges generated by historical and persistent intersecting differences by race, ethnicity, gender identities, gender expressions, sexual orientation, socio-economic status, age, abilities, religion, regional background, veteran status, citizenship status and nationality. And we hold ourselves accountable for policies, processes and programs that appreciate these and other differences and create more fair, safe and just learning, working and living environments for KU students, faculty and staff.


    KU offers a broad array of undergraduate and graduate study programs, and we fulfill our mission through academic and research programs of international distinction, coupled with outstanding libraries, teaching museums and information technology. These resources enrich the academic experience for students from all 50 states and 112 countries, and provide enrichment resources for KU faculty and staff.


    The university attains high levels of research productivity and recognizes that faculty are part of a network of scholars and academicians that shape a discipline as well as teach it. KU staff are integral to our research success, participating in and supporting discoveries that expand knowledge and improve lives.


    The university and our employees serve society through research, teaching and the preservation and dissemination of knowledge. KU's academic programs, arts facilities and public programs provide cultural enrichment opportunities for the larger community. And, KU offers educational, research and service programs throughout the state. KU employees are encouraged to participate in and serve the campus and surrounding communities in a way that is meaningful to them.

    International Dimension 

    KU offers more than 100 programs of international study and cooperative research for KU students and faculty at sites around the world. The university offers teaching and research that draw upon and contribute to the most advanced developments throughout the United States and abroad. At the same time, KU's extensive international ties support economic development in Kansas.


    The University of Kansas, our students and employees are committed to excellence. We foster a multicultural, inclusive environment in which the dignity and rights of individuals are respected. Intellectual diversity, integrity and disciplined inquiry in the search for knowledge are of paramount importance.

    Our City and State 

    KU sits atop Mt. Oread in the center of Lawrence, a town full of natural beauty and culture. In fact, Rolling Stone magazine named Lawrence one of the best college towns in the United States. Lawrence is home to more than 100,000 people, and has a charming, Midwestern friendliness that welcomes visitors and celebrates diversity. In addition to KU, Lawrence is home to Haskell Indian Nations University, the premiere tribal university in the United States.

    Lawrence’s historic and thriving downtown features restaurants, nightlife and local shops offering unique finds that you won’t find anywhere else. The town has more than 50 parks, an encompassing mixed-use trail, and quick access to biking/hiking trails along the Kansas River and around Clinton Lake. A five-minute drive from Lawrence, Clinton Lake offers fishing, boating, beaches, camping and other outdoor activities.

    Located just 40 minutes west of Kansas City, Lawrence offers the appeal of a mid-size, suburban town with quick access to the amenities of a large city, including an international airport. The Kansas City metro area is home to world-class museums and cultural activities, Jazz clubs and other nightlife venues, expansive shopping options, and exciting professional sports with the Kansas City Chiefs, Kansas City Royals and Sporting KC.

    Kansas is in the center of the country, making it convenient and cost effective to fly or drive to destinations throughout the United States. Far from flat, the Flint Hills, just 90 minutes from Lawrence, offer panoramic vistas that showcase the breathtaking beauty of America.

    Making KU Your Home 

    Something about Lawrence is magnetic. Long-time residents are never surprised when a KU student or employee from out of state decides to make Lawrence their permanent home. And, even those who do leave often find themselves returning to “the nest” at some point in the future. In fact, Lawrence has been named by several publications as one of the best places to retire.

    At the University of Kansas, you’ll join a global Jayhawk family and find a place to call home.

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