Medical Admin Assistant I-Univ. Family Physicians (Knoxville-On Campus))

Job Details

Market Range: 3



The Medical Administrative Assistant provides administrative support in the University Family Physicians front office.




  1. Patient registration/check in, payment collections, insurance and demographic verifications.
  2. Schedules patients via phone, patient portal, in person during checkout process, reschedules appointments.
  3. Prepare and mail new patient packets.
  4. Verifies insurance, type of appointment, demographic information, and patient’s physician.
  5. Coordinates an interpreter for hearing impaired patients and new patient requests for faculty physicians.
  6. Issues return to work/school notes for patients.
  7. Assists the front office with patient check-in, registration, collection of copays, and answering of a multi-line phone system, as needed.
  8. Performs other duties as assigned.



EXPERIENCE: Six (6) months of work experience in an office setting. Medical office experience preferred.

LICENSE/CERTIFICATION: Completion of a medical office certification course in lieu of experience will be accepted. (COPY OF LICENSE/CERTIFICATION REQUIRED)       

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-knoxville
Organization: Knox Univ Family Physicians
Schedule: Full-time
Job Posting: Nov 21, 2022, 11:19:33 AM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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