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Carroll College
Helena, Montana
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Carroll College, a Catholic, coeducational liberal arts college in Helena, Montana, seeks an experienced higher education professional with a collegial work style to provide overall leadership and management of the Office of the Registrar. The college’s Liberal Arts curriculum is complemented by professional programs and, more recently, new graduate programs. 

Reporting to the Associate Vice President for Academic Affairs, the Registrar is a key member of Carroll College’s academic leadership team. The Registrar supervises a team of three who collectively manage all areas of student registration and maintenance of student records including the recording and reporting of grades, transcript evaluations and transfer credit postings, internal and external (NSC) enrollment and degree reporting, as well as various internal reporting requests including data analytics, compliance with FERPA regulations, NAIA athletic eligibility, required audits of student enrollment, class scheduling and registration processes, classroom allocation, and commencement.

The Registrar leads the registration team in partnership with the college-wide, enrollment management effort. The Registrar’s Office works closely and collaboratively with other staff departments and the faculty to ensure compliance with college, state and federal regulations, policies and procedures. Carroll College uses Ellucian Colleague ERP and prior experience with this system is a plus.

Responsibilities include:
●    Oversee the maintenance and integrity of all student academic records in accordance with AACRAO standards and FERPA regulations
●    Ensure compliance with College policies and federal, state, and accreditation regulations
●    Manage the establishment and maintenance of processes for the equitable and consistent administration of academic record keeping policies and procedures
●    Work collaboratively with IT to plan and develop strategies for maintenance and assessment of academic information infrastructure; this includes advising IT on software and programming issues
●    Supervise professional staff and student workers, provide feedback, and ensure professional development opportunities related to job responsibilities
●    Chair the Academic Policy Committee; Serve on other academic and College committees 
●    Manage Registrar department and graduation budgets
●    Update the Academic Catalog, including major and minor requirements, course descriptions and academic policies and procedures, academic calendar revisions and publication
●    Advise and train students and faculty on academic degree requirements, eligibility, academic policies and processes
●    Serve as the institutional DSO and ARO for international degree seeking and exchange students
●    Participate in academic retention processes and collaborates with staff in Academic Affairs and  Student Life on retention program development and student support services.
●    Coordinate all aspects of Commencement
●    Other duties as assigned

Educational and Professional Qualifications:
Bachelor’s degree required, Master’s degree from an accredited institution in counseling, student services administration, higher education, or other relevant fields is preferred.

Minimum of 3-5 years experience working in higher education with progressively responsible roles, ideally in registrarial work, enrollment management, advising, admissions, or related field, or an equivalent combination of education, training and experience.

Additionally, successful candidates will demonstrate:
●    Strong written and verbal communication skills
●    Supervisory and training experience; working cooperatively as part of a team
●    An inclusive student-centered philosophy of providing services
●    Experience communicating with people from a variety of backgrounds–including students, faculty, staff, administration, parents, and alumni
●    Ability to think strategically, and find creative solutions to problems
●    Knowledge of Ellucian Colleague ERP
●    Experience with Access, Business Objects, PowerBI, SQL, or other reporting software
●    Experience implementing effective changes in data processes, analytics, and/or management

Special Instructions to Applicants
For priority consideration, please submit application materials on or before October 31, 2022.  (Electronic submissions preferred by PDF email attachment, to [email protected] or hard copies mailed to Office of Human Resources, Carroll College, 1601 North Benton Avenue, Helena, MT 59625)
1.    Letter of interest;
2.    Resume or curriculum vita; 
3.    Contact information for three professional references. 

Position will remain open until filled. Salary is DOE. Finalists for the position will be asked to provide a written response to Carroll College’s mission statement, 
Carroll College offers a very generous holiday and paid leave benefit package along with locally competitive wages. Carroll employee benefits also include wellness programs, tickets to home athletic events and tuition waivers. Applicants must be currently authorized to work in the United States on a full-time basis.

We strongly encourage applications from women, people with historically underrepresented identities, or who are members of other marginalized communities to apply. Carroll College is an equal opportunity employer, committed to providing an inclusive and welcoming environment for its students, visitors, faculty, and staff, and to ensuring that educational and employment decisions are based on an individual’s abilities and qualifications. 

About Carroll College
Carroll is located in Montana’s capital city, Helena, a town that “perfectly encapsulates the spirit of the west, serving as the ultimate backdrop for adventure.” U.S. News & World Report consistently ranks Carroll the #1 Regional College in the West, the #2 Regional Best Value College in the West, and the #1 Regional College in the West for Veterans—our students and faculty excel. To view additional information about Carroll College and the mission statement, please visit

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