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Academic Technology Specialist

Employer
West Virginia School of Osteopathic Medicine
Location
Lewisburg, WV

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Category:

Non-Classified

Position Title:

Academic Technology Specialist

Unit/Division:

Academic Affairs

Scheduled Hours Per Week:

37.5

FLSA Status:

Exempt

Job Description Summary:

This position will oversee the day-to-day operations and administration of the WVSOM academic management system (AMS), other academic technology programs or solutions (e.g. electronic evaluations, video conferencing solutions used for educational activities, technologies used for assessment, etc.), the Office of Assessment and Educational Development (OAED) website, and any other technological processes or mechanisms that arise. This position will be responsible for designing/maintaining system interfaces including the coordination and loading of data from and between other databases throughout the institution; troubleshooting and interfacing with vendors as assigned; coordinating and managing specific projects related to academic technology; providing technical support/customer service to faculty, staff, and students addressing academic-technology issues or problems; conducting consultations with faculty and staff on appropriate and effective use of technology to support their desired instructional activities; and identifying new technology to support the medical education process. This position will develop and distribute training materials in both electronic and face-to-face forms to assist and support faculty, staff, and students with the use of these various technology systems. The position will serve as a key resource in providing recommendations for effective and expanded use of academic technology needed in achieving the systematic academic goals of the institution. In addition, this person will participate in analysis of appropriate systems or technologies, data sharing, and fostering professional associations with peers and other departments dealing with academic data.

Required Licenses/Certification:

Master’s degree in Instructional Design, Instructional Technology, Educational Technology, or closely related field preferred. Ideal candidate will possess a minimum of two years of recent and related experience. Higher education experience required and medical education experience preferred. Prior experience and familiarity with academic management systems or learning management systems desired. A combination of education and recent and related experience may be considered.

Skills Required:

This position requires advanced knowledge in the following areas:

  • Office software, data analysis software, academic management platforms, survey administration software, and web-based enterprise systems
· Database development and management and network systems
  • Ability to design and create reports to summarize aggregate data that are visually attractive and easy to understand
  • Possess excellent written and oral communication skills
  • Training or teaching experience
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
· Ability to work a flexible schedule which may include evening and weekend assignments The candidate in this position must:· Be detail-oriented, self-motivated, and possess excellent research and communication skills (both oral and written). · Possess excellent presentation, interpersonal, customer service, organizational and time management skills. · Be able to work both independently and collaboratively, take initiative on and manage concurrent projects, and meet deadlines. · Maintain a broad organizational perspective and relationship with other departments to carry out effectively, the internal and external relationships of the Office. · Have a willingness/ability to learn new software. Have the ability to maintain confidentiality of sensitive or personal information.

Duties and Responsibilities:

Specific Job FunctionsAcademic Technology· Manage elements of the AMS and other software packages – Overall:o Perform administrative duties in the AMS i.e. grant access, assist in the upload of course materials or resources, etc.o Collaborate with faculty and staff to gather information to support the system setup and processes.o Troubleshoot evaluations, schedules, supporting documents, and configuration issues and collaborate with other team members to resolve issues.o Troubleshoot calendars, schedules, and tagging ensuring accuracy and correcting issues.o Serve as the lead contact for administrators who do not have an academic assistant for uploading student learning materials.o Provide technical guidance, instructions, and support for WVSOM students, faculty, and staff.o Provide support, as needed, to the National Boards and Exam Center for exam setup and administration including serving as a proctor for exams.· Manage elements of the AMS and other software packages – Administrator for Surveys/Evaluations:o Oversee the evaluation setup, configuration, and reporting in the system.o Create all student survey groups based on the procedures described in the WVSOM Faculty Handbook and institutional policies.o Create, develop, and administer all student required, optional, and other student surveys based on the entire WVSOM curriculum.o Track and monitor required respondents and send notifications.o Assist students with technical, access, and timeframe issues.o Control the release of feedback data.o Report non-compliant students by means of WVSOM intranet, letter, and email to the Associate Dean of Preclinical Education, Associate Dean of Predoctoral Clinical Education, Associate Dean of Assessment and Educational Development, Assistant Dean for Student Affairs.· Manage elements of the AMS and other software packages – Administrator for SurveyMonkey surveys/evaluations:o Perform administrative duties in SurveyMonkey (e.g., grant access and permission levels to the department account).o Create and administer all Faculty Development, Needs Assessment, In-Service, In-Gathering, WVSOM Services, WVSOM Rural Health Initiative, Osteopathic Principles and Practices, and other specialty/requested surveys.o Troubleshoot problems with administration of surveys/evaluations through SurveyMonkey.· Department technology and devices:o Collaborate with other members of OAED to manage and update the department websiteo Manage the inventory, purchasing, and maintenance of departmental technology and devices (used by the entire department).o Evaluate and assess departmental technology and devices and communicate issues with Associate Dean and/or Information Technology Department.o Collaborate with the Information Technology Department for purchasing, maintenance, and necessary improvements related to these devices.Training Duties and Responsibilities· Train staff, faculty, and students on the use of the academic technologies utilized by the institution. · Train faculty on appropriate instructional design principles and educational best practices. · Develop, modify, and implement training through structured formal sessions delivered in a classroom, through video networks and production, in one-on-one consultation sessions, or online. · Remain flexible to the changing priorities of a fast-paced environment. · Ensure all training is performance based. · Track trends and constantly create new and innovative training sessions. · Provide marketing of training sessions to all users. Other Duties and Responsibilities· Assist Associate Dean for Assessment and Educational Development with projects as necessary. Perform other related duties as assigned.

Open Until Filled:

Yes

Quick Link to Posting:

https://careers.wvsom.edu/postings/3046

Organization

The mission of the West Virginia School of Osteopathic Medicine (WVSOM) is to educate students from diverse backgrounds as lifelong learners in osteopathic medicine and complementary health related programs; to advance scientific knowledge through academic, clinical and basic science research; and to promote patient-centered, evidence based medicine.

WVSOM is dedicated to serve, first and foremost, the state of West Virginia and the special health care needs of its residents, emphasizing primary care in rural areas.

10 REASONS TO CHOOSE WEST VIRGINIA SCHOOL OF OSTEOPATHIC MEDICINE
Because of our outstanding medical education programs. Because of our latest high-tech learning tools. Because WVSOM has a sense of community togetherness and family feeling.

Reason #1: The feel of a small school with a national reputation
Our legacy of excellence has earned WVSOM national recognition for many years as a leader in the nation for family medicine, primary care and rural medicine by the highly regarded U.S. News & World Report. With a passion for providing the best osteopathic medical education, WVSOM fosters the development of caring and compassionate physicians.  WVSOM has also been named by The Chronicle of Higher Education in “Great Colleges to Work For.”

Reason #2: Education is our top priority
At WVSOM, our faculty is dedicated to our principal mission: educating osteopathic students in all areas of medicine. Because we are a free standing program—not part of a larger university—our faculty of nationally and internationally recognized PhDs, DOs and MDs are free to focus on the education of our students. Their passion for teaching and commitment to lifelong learning are the hallmarks of a WVSOM medical education.

Reason #3: Preparing students for primary care and all other specialties
WVSOM is leading the charge to elevate community-based services to a more prominent position in our nation’s health care system. With the firm medical education that we provide, students are well prepared to succeed in any field of medicine they choose to pursue.

Reason #4: Curriculum to maximize learning style
WVSOM presents a 21st century, clinically integrated approach to medical education. In the first two years, students are exposed to a variety of learning modes, including small group case presentations, lectures and laboratory experiences, and interaction with standardized patients and robots. Students learn a variety of clinical skills, and have early clinical encounters with real patients. All of these curricular activities integrate the basic sciences and their application to the patient. During years three and four, through the Statewide Campus System, students spend time in physician offices and hospitals, honing their skills with actual patients.

Reason #5: Our professors
Students at WVSOM have unprecedented access to consult with professors on an individual basis beyond the classroom setting. Open office hours, combined with the fact that most faculty members live in close proximity to campus, ensure that instructors are not just available, but eager to address questions or concerns one-on-one. Teaching is our primary objective, and we understand that learning often happens outside of classroom time.

Reason #6: A holistic approach to healing and emphasis on preventive medicine
The osteopathic philosophy of medicine provides everything students need to become a fully competent, practicing physician with a more holistic approach to the patient. While osteopathic physicians practice traditional medicine and surgery, they also focus on preventive medicine and ways to attain and maintain wellness. An osteopathic medical education provides training in OMM (Osteopathic Manipulative Medicine), a practice where physicians use their hands as another tool to diagnose and treat injury and illness.

Reason #7: Leading edge technology
WVSOM is on the forefront of innovation, providing a cutting-edge medical education. For first and second year students, wireless Internet service envelops the entire campus, ensuring 24/7 access to research sources, classroom materials and a global communications network. Each first year student receives a new, fully programmed laptop computer to utilize during their four years of study. During third and fourth year off-site rotations, students can gain access to testing, grading and evaluation forms, required reading lists and other instructional materials via WVSOM’s secure student portal.

More traditional research needs can be fulfilled in WVSOM’s modern library facility. Consisting of over 33,000 items, the library features current books, literature, scientific journals and access to over 8,000 full-text e-journals. Of special note is the osteopathic history collection and a unique index of over 23,000 osteopathic articles. The library also provides comfortable space for individual and group study with computer workstations, AV study rooms and individual cubicles.

Reason #8: Human patient simulators (robots) put real-life scenarios in students' hands
Students at WVSOM utilize human patient simulators to confront and treat real-world patient situations in a safe, controlled clinical training environment. These full-size, interactive, computerized mannequins can provide real-life simulations of more than 80 medical conditions, allowing for many different kinds of training scenarios.

With their life-like exterior and hi-tech internal components, WVSOM’s  patient simulators provide an incredibly realistic training experience for students.

With the robots, failure does not mean a bad grade; failure means a patient dies. This visceral experience enhances the learning experience and makes a lasting impression.

Reason #9: World-class anatomy lab offers hands-on learning environment
The study of human anatomy is a core component of the nationally recognized osteopathic medical education program at WVSOM. Our advanced anatomy lab features state-of-the-art equipment and ventilation systems, along with a multipurpose anatomy demonstration room to enhance the learning experience. This tactile learning environment offers a level of hands-on exposure to the human anatomy in a sterile and controlled environment that no simulator or model can provide.

Reason #10: Standardized patients training
In the medical field, effectively communicating with the patient is critical to acquiring complete medical histories, performing thorough physical exams and accurately diagnosing and treating the whole patient. In a simulated and controlled environment, actors portray patients with a specific set of medical issues and symptoms. Students must complete a comprehensive physical examination on the patient. This experience provides an invaluable opportunity to practice interview skills and develop a compassionate bedside manner.

Company info
Website
Telephone
8003567836
Location
400 Lee Street North
Lewisburg
WV
24901
US

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