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(Full-time) Director of Institutional Research

Shasta College
Redding, CA

Job Details

Description of Basic Functions and Responsibilities


The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River.

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

The Director of Institutional Research provides leadership in the operations and activities of the Institutional Research department, specifically in research, program review, and program assessment. The incumbent develops, evaluates, and implements policies and procedures, assists in strategic and operational planning; coordinates the design and execution of timely research projects; and assists the District in decision making through data monitoring and analysis techniques. Employees in this job class receive administrative direction within a framework of general policies and guidelines and are responsible for supervising support staff. This job class is responsible for developing and implementing an effective planning and research program at a department management level of classification. Successful performance requires excellent communication, administrative management, and leadership skills. This is an administrative, overtime exempt position.

CLASSIFICATION: Range 40 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00p.m., Monday through Friday.

SUPERVISOR: Executive Dean of Learning Services, Educational Technology, and Research or designee

BENEFITS: Holiday, vacation and sick time will be provided. Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis and an employee assistance program (EAP). This is a educational administrator position with a default CalSTRS retirement.

Employees have the option to contribute to:

Health Savings Account (HSA)403(b) and 457 Retirement PlansSection 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts In addition, employees have the option to purchase:Disability Income InsuranceCancer InsuranceLife InsuranceAccident Only InsuranceCritical Illness InsuranceFor more information regarding Employment and Benefit Policies, please view the Administrative Agreement - Appendix A. Typical Duties, Knowledge and Ability

Typical Duties:

Plans, directs, and coordinates the activities and operations of the District’s institutional research functions, including policies, procedures, and processes designed to improve research, decision making, and institutional effectiveness.Assists the District in meeting regional accreditation data requirements through a variety of research, writing, reviewing, and other assignments.Oversees the development of data access tools and associated training to support data driven evaluation and decision-making.Monitors the overall integrity of data to ensure accurate reporting and analysis of institutional effectiveness.Coordinates with college personnel responsible for data input to improve and maintain accurate, timely data collection and entry.Manages, prioritizes, assigns, and responds to ad hoc requests for data, analyses, and reports.Assists in the planning, coordination, and implementation of activities, processes and operations of the District’s various planning functions.Leads teams in complex data research projects where participants must research, gather, analyze, and present information for specific subject areas (e.g. financial, budget, staff, and/or academic personnel).Engages in highly complex data compilation, predictive modeling, statistical and trend analysis, report development, and archiving activities in support of institutional research project goals.Conducts, coordinates, and leads activities that may require analysis of multiple factors or data sources, both within and outside of the institution, on such topics as student retention, cohort tracking, student, program outcomes, institutional outcomes, placement, student success, equity program evaluation, enrollment, staffing, impact studies, Weekly Student Contact Hours (WSCH) data, and outcomes assessments.Synthesizes highly complex issues and presents them effectively to various audiences possessing different levels of technical data analysis proficiency.Designs, conducts, and/or analyzes surveys in various constituent areas including students, staff, faculty, the Shasta College foundation, and others; prepares and distributes accurate reports timely.Designs and develops the District’s Fact Book by collecting and analyzing data; prepares and distributes the report; provides detailed data and information and summarized “quick facts” formats.Designs and administers periodic climate surveys, analyzes results, and prepares and distributes reports timely.Maintains institutional research and planning calendars to ensure project timelines are met.Develops, maintains, and uses institutional databases to support decision-making, budgeting, assessments and evaluations, program review, enrollment management, and planning.Supports the program review process by working collaboratively with instructional representatives to collect program specific data and conduct accurate analyses.Prepares surveys and conducts research to determine institutional accountability, effectiveness, and future needs; prepares and presents related reports and plans.Serves as a liaison with other organizations, including community and regional research groups, other community colleges, and four-year colleges and universities.Develops research data for maintenance and assessment of an integrated planning and budgeting process.Assists in the preparation of grant applications and reports to funding organizations.In support of short-range and long-range planning processes, prepares surveys and conducts research to determine institutional accountability, effectiveness, and future needs; prepares related reports and plans.Integrates accountability measures, learning outcomes data, and other survey and study data to provide comprehensive reporting and analysis on instructional effectiveness.Prepares analyses and studies of community and statewide demographics and population projections.Develops and maintains computerized databases as required; retrieves information from District computer systems.Performs descriptive and interpretive statistical calculations using computer software models.Develops, coordinates, and administers research budgets; monitors and controls expenditures.Participates in a variety of committee and staff meetings; participates in other related committee assignments as required.Acts as the District liaison with the Chancellor’s Office for annual accountability reporting.Selects, assigns, trains, supervises, evaluates, counsels, and disciplines direct reporting staff performance; plans, coordinates, and provides appropriate training for department personnel.Participates in professional organizations and maintains an understanding and working knowledge of current ideas, research, and practices related to the areas of responsibility for this position.Performs related duties similar to the above in scope and function as required.Knowledge of:Research design methods, sampling, descriptive and inferential statistics, and analytical and research strategies, including survey research methods.Data reduction and data visualization.Large data sets and relational databases, data query, and data extraction.Relevant software such as statistical analysis packages, spreadsheets, data visualization, and databases.Methods of reviewing, evaluating, and assessing educational and learning outcomes and program planning.Effective budget development and implementation practices and methods.Principles and practices of management, leadership, and supervision, including planning, organizing, assigning and reviewing work, performance appraisals and discipline; and employee selection and development.Principles, procedures, and practices of effective strategic planning.Community college research and survey techniques.Statistical analysis and program planning processes and models.Grant evaluation, writing, and monitoring.Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.Ability to:Plan, design, coordinate, supervise, implement, and evaluate comprehensive institutional research and planning projects to provide information about the District, its students, and its programs.Communicate effectively, orally and in writing.Interpret, report and communicate complex ideas and research findings clearly and concisely, including drafting an annual Fact Book.Design and conduct institutional research projects and studies including research design methods, statistical analysis, qualitative research methods, and analytical techniques.Query complex database systems to collect and organize data for institutional research purposes.Gather, validate, and interpret data from a wide variety of sources including literature and internet searches.Create data models for projections, trends, and cost-benefit analyses.Comfortably interact and present in one-on-one, small group, and large group settings with non-research faculty, staff members, and administrators.Work independently, manage projects, problem-solve, facilitate group meetings, coordinate and supervise projects, and meet schedules and due dates.Learn new ideas, theories, best practices, procedures, processes, and computer software.Organize, direct, and formally evaluate the work of others.Manage the activities and operations of a research department.Develop comprehensive strategic plans and educational master plans.Analyze, interpret, and explain plans and research findings.Identify problems, determine effective solutions, and take independent action for successful results.Prepare clear, concise, and comprehensive written and oral reports.Prepare and deliver oral/multi-media presentations.Project future needs and constraints identified in planning efforts.Learn from errors, determine appropriate corrective action, and prevent repeated occurrences.Establish and maintain cooperative and effective working relationships with others, including those from diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds.Facilitate organizational development and change with effective collaboration of participants.Work in a multi-project environment and meet concurrent deadlines.Work independently with little or no supervision.Experience/Education

Education Required:

Master’s Degree from an accredited institution in Business, Statistics, Social Sciences, or a related field, or the equivalent. Experience Required:At least three years of experience in institutional research (quantitative and qualitative research methodology), assessment, and/or planning.At least one year of supervisory experience or project management experience.Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and ability backgrounds of community college students, faculty, and staff.Demonstrated successful interpersonal communication and leadership skills.Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:

Online Application with the following materials attached:Cover letter addressing criteria listed in the position announcementCurrent resume and/or placement fileCollege transcripts (unofficial will be accepted at the time of application)Attention Applicants:

After application has been submitted, all application materials will be screened.Internal candidates must also submit all required materials to be considered.Candidate evaluations will not be considered.Reference letters from any member of the Hiring Committee or Board Members will not be considered.Interviews will be by invitation only.Interviews may be by Zoom.The District does not reimburse for new hire moving expenses.New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 6 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.

The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.


Shasta College is a comprehensive community college with campuses in Shasta, Tehama, and Trinity Counties, offering students a unique educational experience. Small class size allows faculty to provide personalized instruction and hands-on training. Shasta College is committed to providing access to the latest information technology.

The Shasta-Tehama-Trinity Community College District encompasses over 10,000 square miles serving approximately 247,700 residents of beautiful north­eastern California. The College is located four miles east of Redding, which is the population center of the upper Sacramento Valley. Located 220 miles northeast of San Francisco, the campus is situated on 337 acres and commands spectacular views of Mt. Shasta, Mt. Lassen, and the Trinity Alps. Nearby are some of the outstanding recreational areas in the western United States, including Shasta, Trinity, and Whiskeytown Lakes.

Shasta College enrolls approximately 11,000 students, including on-campus day, on-campus evening, and off-campus students taking classes in extended education centers throughout the District. The College currently employs about 150 full-time faculty and administrators, 400 part-time instructors, and 200 support staff.

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