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Assistant Director, Student Disability Services - School of Nursing

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Assistant Director, Student Disability Services - School of Nursing
Johns Hopkins University's Student Health & Well-Being portfolio supports disability services, health education, primary care and mental health services for JHU students and learners across all nine schools within the University. Student Disability Services (SDS) coordinates academic, housing, dining and transportation accommodations in accordance with applicable laws institutional policies and enhances understanding of disability as a cultural identity.

We are seeking a Assistant Director, Student Disability Services-School of Nursing (SON) who will manage accommodations and services for students with disabilities at the School of Nursing as part of the Student Disability Service E. Baltimore Hub that also includes the School of Medicine and Bloomberg School of Public Health. The Assistant Director will report to the Senior Director of the SDS E. Baltimore Hub and coordinate with the School of Nursing Student Affairs staff. The position will oversee SDS for approximately 2/3 of the SON students affiliated with SDS as well as collaborate with and provide back-up coverage for SOM and BSPH students as well as collaborate and consult with a university-wide team of SDS staff. Overall the goal is to ensure SON students with disabilities have consistently inclusive and accessible experiences at Hopkins. The Assistant Director will support the diverse academic, personal/developmental, and interpersonal needs of our growing population of students with disabilities. Overall, we seek committed, adaptable staff who enjoy working in a university health system climate that promotes cultural diversity, multicultural understanding, and social justice. The position will be based in E. Baltimore, but may have the ability to work remotely at times and infrequently travel to other campus locations. Experience working in a diverse and multicultural work environment. Flexible hours are required at key times in the academic year including evenings and weekends.

Specific Duties & Responsibilities

*Responsibilities will include, but are not limited to, the following:

Determine Eligibility and Reasonable Accommodations/Provide Support for Students with Disabilities (40%)

  • Manage a caseload of students who disclose a disability as well as with other students interested in exploring resources to determine if they have a disability; review documentation to determine eligibility for accessibility services and accommodations while also providing direct services to students including coaching, advising and strategy development.
  • Advise prospective and current students regarding accessibility services, technology, and related resources both within and outside the college.
  • Support students in disability identity development and self-advocacy as appropriate.
  • Collaborate with faculty to implement reasonable and appropriate accommodations.
  • Act as a resource for faculty and staff on complex issues related to the provision of services for disabled students; educate faculty and staff on compliance with federal and state regulations through training as needed.
  • Interact with student services departments to ensure that disabled students have equal access to exam accommodations, enrollment services, financial aid, in-person and online courses, and other student success initiatives
  • Research best practice on an ongoing basis; proactively develop systems and services to determine and incorporate best practices. Collaborate with colleagues (national and local) as well as partners across campus to continually innovate and deliver services/accommodations in most inclusive way.
  • Participate in school Orientations, create promotional materials, respond to inquiries, and serve as a local expert.
  • Promote and support a culture of acceptance and inclusion for students with disabilities
  • through consultation.
  • Collaborate and coordinate with the SON SDS Liaison as well as SDS staff university-wide.
  • Cross train on SDS SOM and BSPH practices, policies and procedures around accommodations and services;

Manage SDS presence at SON and accommodations coordination including but not limited to (30%)

  • Manage the budget for Student Disability Services at SON, including spending, tracking and reconciliation.
  • Keep SON abreast of trends and changes that will impact the accommodation budget.
  • Collaborate with E. Baltimore Hub and UW SDS to ensure cost efficiency/savings

Exam Accommodations
  • Coordinate/manage exam accommodation processes appropriate to the SON/E. Baltimore Hub
  • Coordinate and collaborate with SON staff including Director of Student Affairs, Associate Dean for Enrollment Management and Student Affairs, the SON Student Affairs Administrator, , building staff, etc.
  • Support faculty collaboration in this process
  • Utilize technologies as appropriate to ensure exam integrity and effective accommodations
  • Ensure accommodations such as reduced distraction space, additional time, etc. are in place
  • Hire/train proctors or graduate assistants as needed
  • Participate in Hub based strategic space planning to ensure needs are met in an ongoing way

Alternate Format Materials Conversion Coordination
  • Coordinate the materials conversion (text to alternative format) process for students with Assistive Technology Center (ATC) staff, problem solving and recommending best approaches on a case by case basis.
  • Collaborate with the Alternate Format Specialist to ensure needs are met in a timely way.
  • Expedite student requests for conversions and coordinate faculty members' responses to requests for syllabi and course materials.
  • Keep office current on best practices, strategically recommending changes and new formats.

Communications Access
  • Manage the processes for acquiring and creating captioned videos and transcripts of videos.
  • Advise faculty members about how best to address requests, encouraging the proactive selection of pre-captioned videos, as appropriate
  • Arrange for in-class, real-time transcription and ASL interpretation for students through locally contracted sources.
  • Collaborate with faculty to support a Universal Design for Learning approach.
  • Provide guidance around accessible and inclusive approaches to campus community members, increasing awareness of electronic information technology accessibility, addressing barriers as proactively

Notetaking support
  • Manage note taking systems and technologies
  • Keep abreast of current trends and best practices in order to proactively implement changes.

Manage Database, Assistive Technology and Website (15%)

Data Management and Assessment
  • Participate in AIM User Group meeting with SDS staff.
  • Stay abreast of upgrades/updates, consult to addressing technical issues, and ensure products are fully utilized.
  • Manage ongoing confidential data collection and analysis.
  • Evaluate programs and initiatives to determine impact, recommending revisions and improvements as needed.

Assistive Technology
  • Identify SON specific needs/barriers and collaborate with ATC to address them
  • In conjunction with ATC staff, maintain hardware and software to support accommodations, accessibility and inclusion.
  • Develop/maintain working knowledge of current assistive technologies such as Kurzweil, Dragon Naturally Speaking, Inspiration, and Glean; coordinate training with Assistive Technology staff and graduate students to support students as appropriate.

Website Development and Maintenance
  • Develop, revise and maintain accessible content on the Student Disability Services websites for SON, including information about policies, processes, trainings, events, programming, etc.
  • Develop a strategy to increase awareness and access to services and accommodations.
  • Stay abreast of best practice in disability services, maintaining site accessibility, updating pages and adding new resources in a timely way.

Raise Awareness and Increase Inclusion for Students with Disabilities (10%)
  • Serve on University and SON committees and working groups
  • Design and deliver trainings/workshops around disability awareness and inclusion.
  • Incorporate proactive approaches to accessibility including Universal Design
  • Represent Student Disability Services at open houses and orientations.
  • Plan events and advise disability student groups/initiatives.

Other Duties as Assigned (5%)
  • Participate in ongoing professional development and training to keep current in disability services in the health sciences field and advise about proactive approaches to service and accommodation delivery.
  • Provide coverage and back up support to SOM and BSPH as needed; cross training will be provided across all E. Baltimore Hub schools.
  • Complete other tasks and initiatives as assigned.

Minimum Qualifications
  • Master's Degree in Education, Higher Education, Student Personnel, Disability studies or relevant field.
  • Three years of experience, preferably in disability services in a post-secondary setting.
  • Additional experience may be substituted for required education as permitted by the JHU equivalency formula.

*Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Preferred Qualifications

Special Knowledge, Skills & Abilities
  • Working knowledge of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, its 2008 amendments, and other appropriate laws pertaining to higher education and disabilities.
  • Experience working with medical or nursing professional schools is preferred.
  • The diplomatic and tactful nature required to build relationships quickly across cultures within the university and to work effectively with a wide range of people, including persons from diverse backgrounds. A proven record of working successfully with a variety of populations.
  • An understanding of issues relevant to persons with disabilities and the ability to anticipate students' needs, expectations, and requirements with a focus on universal design in a post-secondary environment.
  • The ideal candidate will work closely with the Senior Director to make fiscally responsible budget projections based on daily operations and research accommodations to efficiently meet service obligations.
  • Experience working with Accommodation Information Management (AIM) disability software is highly desirable.
  • An understanding of assistive technologies for persons with disabilities, including some knowledge of/familiarity with Kurzweil, Dragon Naturally Speaking, Inspiration, and Glean.
  • Demonstrated strong analytical skills to research and analyze data and information from a variety of sources to make sound recommendations and decisions.
  • Experience managing exam accommodations and staff supporting them.
  • Strong interpersonal, oral and written communication skills and listening skills.
  • Knowledge of technical standards for Nursing and Medical programs and experience implementing accommodations in conjunction with them.
  • The ability to produce letters, reports, brochures, handbooks, posters and informational handouts.
  • The ability to set priorities to achieve objectives and to manage multiple, diverse assignments/projects across two schools.
  • Collaborative, strategic problem-solving, planning and organizational skills.
  • Excellent judgment and sensitivity to the unique and confidential needs of students with disabilities.
  • Advanced knowledge of principles and practices of student development, identity development.
  • Demonstrated ability to relate to students, faculty, staff, medical/nursing professionals and the public.
  • Ability to work in a fast-paced, student-oriented, and data driven environment.
  • Demonstrated leadership and collaborative skills.
  • Ability to develop and implement short and long-range plans to meet program needs.
  • Computer skills in Microsoft Office, Excel, Access, Word, PowerPoint and Zoom a must.

Classified Title: Disability Services Administrator
Working Title: Assistant Director, Student Disability Services - School of Nursing
Role/Level/Range: ACRP/04/MD
Starting Salary Range: (Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30am - 5:00pm
Exempt Status: Exempt
Location: Hybrid/School of Nursing
Department name: ​​​​​​​Student Disability Services
Personnel area: University Student Services

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

To apply, visit

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