This part-time (1020 hours) Golf Shop Assistant will assist the Golf Course Manager in the supervision of Golf Course operations. Provide customer service and support to all golf course activities.
This position receives general supervision from the Golf Course Manager. Comprehensive instructions are provided and the staff member uses judgment and experience to carry out assignments. The supervisor reviews completed assignments and finished products after completion.
Opportunities for Leadership:
This position directly supervises student and temporary attendant employees.
Typical Duties & Responsibilities:Assists in the supervision of overall operations of the golf course including coordinating group start times and utilizing the tee time reservation system. Responsible for overall supervision of golf course business in the absence of the Manager. Supports the manager in supervising golf course service staff including driving range and golf cart attendants. Oversees daily set up of driving range and golf carts. Administers rules and regulations for golf course play consistent with knowledge of the rules of golf and the specific requirements of The Course at Sewanee. This includes monitoring the pace of play, helping to minimize inappropriate conduct and damage to the property, enforcing the dress code policy, stopping play due to lightning / hazardous weather, etc.Promotes the golf course to current and prospective students, faculty, staff, alumni, and the general public. Acts as an ambassador of the game and The Course at Sewanee helping to ensure friendly customer service from all golf course staff. Supports planning and coordination of golf tournaments and other special events and activities. Assists and trains staff in the maintenance of electric golf carts pull carts and the driving range “picker” vehicle used to gather range balls.Supports retail and food & beverage operations. Duties include daily sales reconciliation and reports, receiving and taking inventory, displaying merchandise, sales transactions, and the proper service of alcohol, including checking IDs for the legal drinking age. Performs golf club repair, including replacing club grips and shafts. Assists customers with proper club selection and sizing/fitting. Provides golf lessons/instruction at introductory and advanced levels based on their level of certification and experience.
Machines & Equipment Used:
Golf carts and other low-speed vehicles. Range ball collection machine.
Judgment and discretion as to the use of established policies are required to perform the essential duties of this position.
Personal Interaction/Communication:Student Contact: Frequent; assisting students and members of the University’s golf teams.Internal: Infrequent but some participation in the facility and operational planningExternal: Frequent; assisting visitors, answering questions, resolving problems; interacting with vendors and contractors, and interacting with alumni
Attributes of a Successful Candidate
Bachelor's degree or equivalent combination of education and experience
3-4 years of experience in golf course retail operations or a related field.
Operate office equipment, golf carts, course maintenance equipment, computer skills required Ability to lift 50 lbs
Licenses & Certifications:
Valid Tennessee Driver’s License, Working toward or obtaining a PGA Class A certification.
Sales transaction and accounting information. Golf member personal information.
Work is primarily performed at the golf clubhouse, golf course, and University grounds.
Must be able to stand for extended periods of time.Must be able to walk for extended periods of time.Must be able to push and/or pull objects.Must be able to navigate steep and rough terrain.Must be able to use hands for repetitive tasks.Must be able to lift between 21-50 pounds (Medium work).Must be able to carry between 21-50 pounds (Medium work)
Any additional requirements specific to this position:
DEI Institutional Statement:At the University of the South, our commitment to inclusion and belonging is grounded in our core values of community, courage, flourishing, and inquiry. We seek to build a community enriched by our diversity and centered on equity, justice, mutual respect, and shared responsibility.Equal Employment Opportunity:The University of the South is an equal-opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.