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Peer Career Coach

Fayetteville State University
Fayetteville, NC

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Administrative Jobs
Institutional & Business Affairs, Athletics
Employment Type
Part Time
Institution Type
Four-Year Institution

Job Details

Position Title::

Peer Career Coach

Position Number::

AUG - 0820

Full-time or Part-time::

Part Time


Temporary Pools

Posting Number::


Job Category::


Hiring Range::


Overall Position Competency::


Description of primary duties and responsibilities::

Career Services (CS) is looking for motivated, hard-working undergraduate or graduate students to join our team. The Peer Career Coach program is comprised of a group of enthusiastic student leaders
who recognize the value of career services and want to support/serve their fellow peers with the career development process. PCCs are responsible for providing peers with writing resumes, cover letters, and scholarship/graduate school applications; they help students identify resources for career exploration; and assist students with locating information for internships, fellowships, summer, and part-time and fulltime job searches. PCCs assist the professional staff in planning and presenting workshops, coordinating events, and organizing special programs. They also assist with advertising the services and programs of Career Services through campus outreach to students, student groups, and classes. PCCs provide information to peers who may not be aware of career services.

Description of Work Continued::

Major Responsibilities:

•Serve as student ambassadors of the Office of Career Services
•Provide excellent customer service to all who call, visit, or email Career Services
•Actively assist peers with career-related needs including but not limited to:
•Résumé and cover letter writing/review
•Career exploration
•Networking and Outreach Preparation
•Job and internship search basics
•Use of Career Services online resources and Handshake System Overview
•Interview skills and mock interviews
• Job Applications
•Assist with functions/workshops, special events, and programs of the Office of Career Services
•Become experts on using resources of the Office of Career Services (i.e. Handshake, InterviewStream, Career Resource Guide, etc.)
•Serve as models of professionalism
•Present career workshops to classes, student organizations, residence halls, and clubs and groups
•Help create marketing materials including posters, emails, and social media content
•Promote events/services via classroom presentations, info tables, and face-to-face marketing
•Assist with staffing the reception area during Career Services operating hours (as needed)
•Manage multi-line phone system and email correspondence (as needed)
•Post jobs and internships on Handshake after approval from CS Staff
•Network with Alumni (as needed)
•Additional duties and projects as assigned

Minimum Education and Experience Requirements::

Qualifications/Skills Required:
• Must be a Full-time Junior or Senior in good academic and judicial standing (exceptional Sophomores will be
•GPA of 3.0/4.0 preferred, remain in good standing, and keep a clear judicial history
• Past experiences with or interest in Career Services’ resources and services a plus
• Available to attend weeks of training and ongoing training/weekly meetings
•Prior experience in a peer advising role such as a Resident Assistant, Orientation Leader, Student Supplemental Instructor, or Writing Lab Tutor preferred
•Knowledge of FSU student organizations and campus resources
•Capacity for diplomacy, professionalism, and the ability to handle confidential and sensitive information
•Available to work 20 hours/week for a full academic year
•Ability to work effectively with diverse populations of students
•Great customer service skills and excellent attention to detail
•Ability to work well independently and with a team
• Creative, collaborative, resourceful, and innovative work attitude
• Strong work ethic and willingness to learn
•Contribute to Career Services’ social media platforms
• Ability to take initiative and exhibit a high level of reliability
• Excellent oral and written communication and organization skills, strong presentation skills
• Work in a highly collaborative environment supporting the mission and goals of CS
• Be appropriately dressed and maintain a professional and clean working atmosphere

Knowledge skills and abilities::

Preferred Technical Skills:

• Knowledge and use of Social Media Platforms
• Knowledge of or comfort in learning new online software (i.e. Dropbox, Evernote, Canvas, Ingeniux CMS 9)
• Strong skills or Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Publisher)
• Must be familiar with print and digital formats (native files, JPG, TIFF, PNG, EPS, PDF, etc.)
• Experience in digital communications and marketing

Special Instructions to Applicants::

Compensation & Terms • 20 hours per week • Hourly wage of $10-$15/hour • Specific work hours are flexible within the M-F; 8am – 5pm workdays, some evenings may be required and will be arranged directly with the employee • Due to COVID-19 restrictions, the applicant may be doing some teleworking. The supervisor will clearly define telework expectations with the employee.

Open Until Filled::


Other Information:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity,sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link:


Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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