Job Title: Senior Office Support Assistant, School of Nursing and Health Studies, 77324
Location: Kansas City
Full/Part Time: Full-Time
Job ID: 43471
Hiring Department

School of Nursing and Health Studies - Office of Student Services

Job Description

UMKC's School of Nursing and Health Studies (SoNHS) is seeking a Senior Office Support who is team-oriented and known for their attention to detail, accuracy, and ability to take initiative. Work performed is often time sensitive and always confidential, therefore multitasking skills are very important. The ideal candidate must be able to perform job tasks in a busy environment with frequent interruptions, while meeting deadlines and producing high-quality work. They must be organized and patient, can problem solve in fast-paced situations and capable of providing exceptional customer service to faculty, staff, students, and community. Responsibilities and job duties include but are not limited to:

Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teamsOrganizes and completes structured assignments according to prioritiesRecognizes and solves typical problems that occur in own work area with and without supervisory approvalEvaluates and selects solutions from established options/proceduresImpacts own team through the quality of the services or information providedCommunicates through the regular exchange of information

Key Responsibilities

Answer the school's main phone line and emailAssist with admission for all SoNHS programsCoordinate room scheduling for classes, events and meetingsWill direct and assist students in person and on the phoneAssist Director of Student Services with various work projectsGeneral management of office supplies, equipment, bulletin boards and student recordsProvide staff support to Program Directors of online programs Provide support to Scholarship committee with scholarship review and attend scholarship meetings regularlyHelp Assoc. Dean of Students track Honor Code ViolationsOversee the Student Services website and keep it updated

Minimum Qualifications

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be aquired, or a high school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Preferred Qualifications

• Previous front desk experience in a student services, admissions, or higher education environment

• Strong verbal and written communication skills

• Proven track record of punctuality and good attendance

• Intermediate Excel, PowerPoint, Outlook, Word, Access, and Adobe Acrobat Professional skills

• Experience in Peoplesoft

Knowledge, Skills & Abilities

Utilizes working knowledge and learned skills to perform various activities for the jobPossesses basic knowledge of specific processes and procedures needed to perform assignments within own work areaSuccessful candidates will provide outstanding customer service, with a "can do" attitude, along with the ability to successfully work efficiently and independently.Works within standardized procedures and practices to achieve objectives and meet deadlines in accordance with established priorities, timelines, funding limitations, etc.

Full Time/Part Time

This is a full-time, benefit-eligible (100% FTE), hourly (non-exempt) position.

Salary

$15.75 - $22.50 per hour commensurate with education, experience, and internal equity.

Application Deadline

Open until filled, review of applications to begin immediately.

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

UMKC Statement on Diversity Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-884-2577.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version