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Learning Support Specialist II - Communications

Columbus State Community College
Columbus, OH

Job Details

Requisition ID: req3784

Job Title: Learning Support Specialist II - Communications

Department: Communication

Location: Columbus Campus

Employment Type: Staff

Employment Status: Part-Time Professional

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $18.00 - $20.50

Schedule: Hours vary depending on tutoring assignment

Job Description: 

Position Summary

The Learning Support Specialist 2(LSS2) performs the duties of a professional tutor. The LSS2 will tutorin-person and is expected to work with students, either one-on-one or in smallgroups to help them attain a deeper and more substantial command of theassigned subject matter. The LSS2 must be able to work with multiple studentsand with other tutors present, in a shared tutoring space. The LSS2 willcommunicate with the department regarding individual student progress andneeds. This position is responsible for generating reports from tutoringsoftware and sending them to his/her supervisor. The LSS2 must have a strongcommand of the subject matter and be able to communicate it effectively tostudents using a variety of methods and teaching tools.

Core Competencies Required

Professionalism, Managing Work,Continuous Improvement, Customer/Student/Employee Focus, Collaboration



Supplements students’understanding and command of the course material for which the students areseeking assistance, outside of class. Tutors for advanced level courses indiscipline area of expertise only. Helps students to develop and applyappropriate learning and study skills. Meets with students at appointed time.

Administrative/Clerical Functions

Maintains documentation of alltutoring sessions. Generates department reports for tutoring and maintainsdocumentation of department tutoring interactions. Provides courseinstructor(s) with communication/information that can be used to facilitatestudent learning of course content. Advanced use and implementation of theCollege’s tutoring software.

Continuous Learning orMentoring

 Maintains a thorough knowledge ofthe course material, as well as multiple instructional methodologies, toaccommodate various student learning styles. Attends tutor training sessions.

Provides support to LSS, LSS1,Peer Tutors & Supplemental Instructional Leaders. Assists with technicalsupport of tutoring software and reports.

Diversity, Equity &Inclusion

 Helps to ensure the Collegemeets its responsibilities in identifying areas of opportunity and systemicconcerns while reporting complaints alleging discrimination.

Fosters and maintains a safeenvironment of respect and inclusion for faculty, staff, students, and membersof the community.

Other Duties andResponsibilities

Holds special study sessions uponthe request of instructors, students, Departmental Tutoring Coordinator, orDepartment Chair.

Usual PhysicalRequirements

Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential jobfunctions described in this position description. While performing duties ofthis job, the employee regularly exhibits digital dexterity when entering datainto computer. The employee regularly stands and walks, and sits for extendedperiods of time. Employee converses verbally with others in person and online.Employee frequently uses hand or fingers to touch. Vision demands includeclose, relatively detailed vision and distance vision. Employee occasionallylifts or exerts force of up to 25 pounds when moving materials.

Working Conditions

Typical office and classroomenvironment. Regular exposure to moderate noise typical to businessoffices. 

Knowledge, Skills and Abilities: Knowledge of: planning and scheduling; computers, software, including cloud applications, to include Microsoft Office applications (Work, Excel, Outlook, PowerPoint); Advanced Subject-matter knowledge; learning techniques; College curriculum and expectations of students; best practices in tutoring students in advanced degreed programs; tutoring programs, and platforms utilized in the classroom.Skill in: verbal and written communications; maintaining good public relations; customer service; conflict resolution; general typing; application of job software programs; time management and organization; communicating with a diverse student body; mentoring and providing support for teammates.Ability to: maintain confidential and sensitive information; engage a variety of tutoring strategies with appropriate sensitivity to students’ learning styles; work with students from diverse social and academic backgrounds and who have special learning needs; become proficient at and implement tutoring software utilized in the department; take appropriate initiative and accept responsibility within the job parameters.

Minimum Qualifications: Bachelor's degree in the content area with at least two years of teaching and/or tutoring experience in a higher education environment. Teaching experience in Speech or Public Speaking. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

Preferred Qualifications: Prefer experience teaching at CSCC.


About Columbus State Community College

Columbus State is one of the largest colleges in Ohio, serving approximately 45,000 students annually. Committed to equity and accessibility, and driven to innovate on behalf of our students and our community at large, Columbus State is positioned as Central Ohio’s front door to higher education. Embracing a partnership mindset, Columbus State collaborates with university partners to provide affordable bachelor’s degree options, and with the region’s major employers to develop relevant, real-world educational offerings that produce in-demand workforce talent.


Columbus State offers convenient access to classes and college services at its locations across Central Ohio. Our Columbus Campus is located in the downtown Creative Campus neighborhood of the city’s Discovery District, while our Delaware Campus serves students in the fast-growing northern part of the region. Our Regional Learning Centers are located in Dublin, Grove City, Reynoldsburg, Westerville at Otterbein University, and The Southwest Center at Bolton Field.

National Recognition

Columbus State’s commitment to diverse, equitable and inclusive outcomes for our students and a better society is reflected in our recognition as the 2019 Leah Meyer Austin Award winner by Achieving the Dream, a national network dedicated to eliminating equity gaps in community college education. Columbus State is an Achieving the Dream Leader College of Distinction and a 2021 member of its Racial Equity Leadership Academy initiative to further institutional racial equity change.

Points of Distinction

• In August 2019, Columbus State opened the new home for its School of Culinary Arts and Hospitality Management, Mitchell Hall.

• The College is a leader in The College Credit Plus Program, an Ohio Department of Education strategy aimed at increasing educational attainment.

• Thanks to its strong academic foundation, Columbus State is extremely successful in the grant-writing arena, with 98 active grants from federal and state agencies, corporations, philanthropic organizations, and other sources with a total value of $70.4 million.

• Columbus State holds an annual Day of Service, where hundreds of students, faculty, and staff volunteer at dozens of locations around the area, totaling nearly 2,500 hours of service each year.

• In 2018, Columbus State adopted Four Pillars of Student Financial Stability and is actively partnering with community organizations to help solve issues of housing and food insecurity for our students.

• In 2019, the Mid-Ohio Market at Columbus State opened on the Columbus Campus to help address food insecurity for students and the larger community.

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