Overview

Reporting to the Assistant Director, Operations Support, the Project Manager, Operations Support is responsible for the adaptation, organization, implementation, and wide usage of a Computerized Maintenance Management System (CMMS). This CMMS is the primary software, maintained by Facilities Operations, for scheduling, assigning, and managing the work for all personnel inspecting and repairing the campus buildings, equipment, and grounds.  This system will include Maximo and EZMM (EZMaxMobile) as well as any specialized adaptive software interfacing with the CMMS.  This system will encompass all Shops and equipment in most of the buildings on campus. Elements of the system include Preventive Maintenance, Asset Management, Maintenance and Repair, Purchasing and Inventory Management, and Planning and Scheduling of work.

 

Responsibilities

Overall responsibilities include working with Shop Supervisors and Senior Department Managers in the effective usages of CMMS program to include identify functions where a CMMS program can improve work efficiency and/or accuracy; structure the CMMS to meet those needs and develop/document detailed workflow processes, procedures, and schedules; evaluate the effectiveness of the programs and manages improvements, as necessary; coordinate, manage, and support the organization, structure, and quality of the data in the CMMS, and develop and provide reports and visualizations to help enable data-driven decision making; if new software is required, translate this information to detailed, documented, requirements; manage the functional verification and implementation of the new software and interface with existing systems.

 

Strategic Planning: Coordinate with shop supervisors and senior department management to review the current operational procedures.

• Identify areas for improving efficiency, accuracy and/or effectiveness.
• Develop a project plan outlining the major steps in transitioning to a computer based interactive way to plan, schedule, and execute workload. Address the unique planning aspects of each shop while maintaining broad standardization across all shops.
• Prioritize improvement efforts/projects.
• Gain plan approval.

Program/project development: Working with department senior management identify and document detailed requirements for the project involving Maximo, EZMM, and/or interfacing, external software. Highlight processes, procedures, and tools to implement these projects.

Program/project Management

• Maximo/EZMM
  • Structure the various modules to meet the project needs
  • Verify correct functionality with the customer
  • Assist customer with changing operational procedures
  • Document processes
  • Periodically audit operational processes to ensure they continue to be effective and efficient
• Interfacing software programs
  • Coordinate with Facilities Operations Support and with Facilities Information Technology (FIT) for program approval and funding
  • Coordinate between customer and FIT/contractor to clarify requirements during software development
  • Assist customer in testing/verifying software functional performance
  • Assist customer in implementing use of software
  • Document Operational procedures and software

Information Management: Lead in the identification of tools (i.e., reports, queries, visualizations, etc.), both within Maximo and in the Information Warehouse, to assist Senior Department Managers, Shop Supervisors and Shop Technicians evaluating the status and health of the workload. Lead in the evaluation of the effectiveness of each mature program and development of new tools and/or refinement of existing tools.

 

Qualifications

• Must have program management experience, and be able to plan, organize, prioritize, and execute a complex program involving multiple objectives.
• Must be able to handle multiple tasks at once.
• Must have excellent interpersonal skills.
• Must have excellent verbal and written communications skills.
• Must have a minimum of five years working with a facilities management organization.
• Must have experience with a Computerized Maintenance Management System. Maximo would be preferred.

Preferred Qualifications:

• Bachelor’s degree.
• Prior experience in a higher education setting.
• Prior experience with EZMaxMobile.
• Prior experience with data analysis and visualization tools (e.g., Tableau, Cognos).
• Experience working with a Life Safety/Security and/or Site Protection Department.

 

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Standard Weekly Hours36.25Eligible for OvertimeNoBenefits EligibleYesProbationary Period180 daysEssential Services Personnel (see policy for detail)YesPhysical Capacity Exam RequiredNoValid Driver’s License RequiredNo Experience LevelMid-Senior Level#LI-SB1