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Student Services Specialist - Outreach & School Relations

Employer
El Camino Community College
Location
Torrance, California (US)

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Administrative Jobs
Student Affairs
Institution Type
Community College

Job Details

El Camino College

 

Student Services Specialist - Outreach & School Relations

Req: C2223-112

Division: Enrollment Services

Close Date: FRIDAY, SEPTEMBER 16, 2022 at 3:00 p.m.

 

Complete job description and application available online at: https://elcamino.igreentree.com/CSS_Classified

 

BASIC FUNCTION

Under the direction of an assigned supervisor, perform specialized duties in an assigned student services area such as EOPS, student affairs, evaluations, disabled student services or other assigned area; recommend action regarding the status of students and represent assigned program to other student services.

 

REPRESENTATIVE DUTIES

Perform a variety of specialized paraprofessional duties to provide services to students in an assigned student services area.

Provide specialized information and technical assistance to students regarding transfer and graduation requirements, student activities and available programs and services.

Interpret, apply and explain complex rules regulations, requirements and restrictions related to assigned student services area; refer students to other student services as appropriate; recommend action regarding student applications for the assigned program or service.

Answer questions and serve as technical resource to students, instructors and others in assigned area of student services.

Communicate with other District departments and personnel, educational institutions, community organizations and other outside organizations and agencies to exchange information and coordinate activities.

Maintain various records and files related to students and specialized functions of assigned area; compile information for reports as required.

Train and provide work direction to student assistants and other personnel as assigned; assign and review work; participate in selection and evaluation processes as requested.

Prepare and process forms, applications and other documents according to established program requirements and College policies.

Operate a PC or computer terminal to update records, input data, generate reports and verify student information; assure accuracy and completeness of data.

Operate a variety of office equipment such as typewriter, computer terminal, calculator and copier.

Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.

Perform related duties as assigned.

 

JOB QUALIFICATIONS

Education and Experience:

Any combination equivalent to: two years of college-level course work in social science, human services or a related field and two years of increasingly responsible experience in a related student services program.

 

DESIRABLE QUALIFICATIONS

Adaptable/flexible - enjoys doing work that requires frequent shifts in direction.

Thrives in high-pressure environment.

Able to organize and prioritize while planning various large outreach events.

Familiar with various online communication systems.

Comfortable with public speaking and representing the College at outreach and recruitment events.

 

OTHER QUALIFICATIONS

Knowledge/Areas of Expertise:

Functions, operations and activities of an assigned area of student services.

Modern office practices, procedures and equipment.

Record-keeping techniques.

Oral and written communication skills.

Interpersonal skills using tact, patience and courtesy.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Telephone techniques and etiquette.

Applicable sections of State Education Code and other applicable laws.

Principles and practices of training and providing work direction.

Technical aspects of field of specialty.

 

Abilities/Skills:

Perform specialized paraprofessional duties in an assigned area of student services.

Read, interpret, apply and explain rules, regulations, policies and procedures related to a specialized area of student services.

Train and provide work direction to others.

Communicate effectively both orally and in writing.

Type at an acceptable rate of speed.

Work independently with little direction.

Maintain records and prepare reports.

Work confidentially with discretion.

Meet schedules and time lines.

Establish and maintain cooperative and effective working relationships with others.

 

WORKING CONDITIONS

Office setting

Some travel may be required.

Hand and finger dexterity to operate various office equipment.

Days and hours may vary.

Additional hours may be required.

 

STARTING SALARY: $4,637 (Step A) per month.

Salary increases are granted on the first day of the month following each year of service, until step F is reached.

Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).

 

CONDITIONS OF EMPLOYMENT

This is a full-time, twelve-month classified staff position subject to a one-year probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive work days. Will work evenings and weekends as needed by outreach needs. Excellent fringe benefits include eight 32-hour workweeks during the summer.

 

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, sumbit proof of COVID Vaccination, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

 

TO APPLY:

Applicants must submit the following documents by the closing date:

1) Online application: https://elcamino.igreentree.com/css_classified

2) Resume in Word Format

3) Pertinent transcripts as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE pdf document.

 

Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf

 

Applicants with disabilities requiring special accommodations must contact Human Resources at least five (5) working days prior to the final filing date.

 

https://elcamino.formstack.com/forms/reasonable_accommodation_request_form

 

Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

 

If you should need assistance please call (310) 660-3593 Ext. 3807 or by email at hr@elcamino.edu.

 

Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).

 

CLOSING DATE: FRIDAY, SEPTEMBER 16, 2022 at 3:00 p.m.

 

* Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.

 

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published Annual Security Reports and all required statistical data, which can be found on the Police Department webpage at www.elcamino.edu/about/depts/police/cleryact/index.aspx. These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.

 

 

El Camino College is an Equal Opportunity Employer

 

The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law

Organization

Welcome to El Camino College

You don't have to be an ECC student to enjoy our beautiful campus. Visit us online through our website, or on campus any time -- we are YOUR community college.

Founded in 1947, El Camino College is situated on a beautiful and spacious 126-acre campus near Torrance, California. The college enrolls more than 25,000 students each semester and boasts a curriculum of over 850 highly regarded academic and career programs taught by exceptional faculty.

Where are we located?

El Camino College is easily accessible from the 405 and 91 freeways, at the corner of Manhattan Beach and Crenshaw boulevards near Torrance. A daylong parking permit costs $3 – you may purchase a parking permit from one of the dispensers available in various lots. Please do not park in staff-marked parking stalls. Click here for the Campus Map.

El Camino College – A South Bay Tradition

Since the opening of El Camino College over 70 years ago, we have been dedicated to serve our community's educational and cultural needs. El Camino College is well-known for our academic excellence, our consistently high transfer rate to four-year colleges and universities, and our exceptional career training programs.

El Camino College offers many outstanding features, including:

  • Transfer agreements with many four-year universities
  • Flexible scheduling
  • Ranked among the largest single-campus, two-year colleges in the nation
  • Excellent career training programs
  • Outstanding community education programs
  • Only $46 per unit for California residents

 

President's Message

Our mission at El Camino College is to make a positive difference in people's lives. We provide excellent comprehensive educational programs and services that promote student learning and success in collaboration with our diverse communities. We are dedicated to achieving our mission and ensuring that everyone who wishes to pursue higher education and earn a degree or certificate is able to accomplish that goal at El Camino College.

The college will implement several innovative programs in the coming year, all designed to increase access to a college education and ensure students are successful once they arrive here. In our pursuit for equity and achievement we are constantly working to ensure that all students have what they need to succeed – in the classroom, in the tutoring lab, in the library, in the concert hall or on the playing field. Students have access to facilities that support teaching and learning, backed by the technology necessary to support their success.

We are also proud to be a strong and trusted partner in the South Bay, working with community leaders to align our programs with the workforce needs of the future. We share a common interest in the economic vitality of the South Bay, and we are a proactive provider of education and training that support this region.

Watch for future innovations such as expanded evening/weekend classes for working adults, new educational technology initiatives and additional college/career pathways with area high schools.

Dena P. Maloney, Ed.D.
Superintendent/President

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