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Executive Director of Scholarships and Financial Aid

Fayetteville State University
Fayetteville, NC

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Executive Administration Jobs
C-Level & Executive Directors
Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Position Title::

Executive Director of Scholarships and Financial Aid

Position Number::


Full-Time Or Part-Time::

Full Time


Financial Aid

Posting Number::



EHRA (Non-Faculty)

Job Category::

Exec, Admin, Managerial

Hiring Range::

Commensurate with Education and Experience

Overall Position Competency::

Flat Rate

Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The Office of Scholarships & Financial Aid is charged with maintaining the university standard for providing outstanding student financial aid service and choice, who without financial assistance would not be able to attend an institution of higher learning. The Office of Scholarships & Financial Aid strives to maximize available funds and exercise good stewardship per the United States Department of Education. The continuous goals are to assist in the recruitment and retention of students, improve service to students and support long range enrollment and campus planning goals.

Primary Purpose of the Position:

Reporting to the Assistant Vice Chancellor for Enrollment Management, the Executive Director of Scholarships & Student Financial Aid Services administers a comprehensive array of programs to more than 6,000 undergraduate, graduate, and doctoral students committing and disbursing more than one hundred (100) million dollars per year. The position directly supervises, evaluates, and supports professional development for the staff responsible for all the following: providing efficient and responsive client services, processing and verifying financial aid applications, advising students and their families about financial aid processes and resources, ensuring compliance with all state and federal regulations, and implementing special initiatives. The position works collaboratively with student services units to coordinate the effective and efficient awarding of financial aid in support of FSU’s overall student recruitment and retention goals.

Leadership and Oversight:

• Implement the vision of the University through office procedures and operations and commits the Office of Scholarship & Student Financial Aid Services to a course of action when called upon at the direction of Executive management.• Manage communication with external agencies including state and federal auditors, and numerous campus administrators and faculty are also required.• Supervise staff with areas of responsibility within the scope of this position’s leadership role, to include working with staff in developing communication strategies to meet the needs of the students and parents.• Supervise the preparation of all required and ad hoc reports related to the operation of the offices.• Ensure that staff participate in appropriate financial aid/financial literacy professional development opportunities.

Description of Work Continued::

Compliance & Reporting Oversight:

•Assure the Office of Scholarship & Student Financial Aid Services is in compliance with all Title IV funding regulations.•Supervises the receipt, evaluation, and approval of requests for all programs.•Establish procedures for and keep records on transactions with students, ensures effective and efficient use of automated financial aid management systems•Ensure that the University’s use of funds is in compliance with applicable state and federal regulations.•Work with the Appeals Committee to help apply Satisfactory Academic Progress guidelines to specific student appeals.•Oversee the automation of the student financial aid operations, which makes use of and requires more data than any of the other administrative functions of the University.•Provide insight and knowledge of both the process of computerization and the concepts inherent in the design, development, implementation, and operation; making sure compliance is maintained with Federal and State laws and regulations, institutional policies, and procedures throughout the multiplicity of the financial aid programs.•Access all automated exchange of information and data between the institution and the state and federal government.
• Manage Federal Work-study

Strategic Planning and Collaboration:

•Serve on University committees to inform campus policy development, Implement Default Prevention Strategies, Oversee Returns of Title IV funds, Write policies and updates procedures manuals. Serves as the Compliance Officer and ensures all Federal and State programs and allocations are in compliance with federal and state policies, and perform data collection, research and policy analysis.• Serve as a resource to the Office of Institutional Advancement in establishing new scholarships, to include identifying criteria for awarding and selecting recipients, notifying recipients and donors, and monitoring students’ academic progress for scholarship renewal.•Assist the Division of Business & Finance to ensure timely and effective disbursement of financial aid funds in compliance with all state and federal regulations.•Serve as co-lead to improvement of financial aid and student information systems applications and shares in all research and policy analysis functions within the Office and interprets the needs of students to other University administrators who plan enrollments or establish tuition and academic policy.•Collaborate with Director of Admissions and other units to leverage financial aid resources as effectively as possible to support enrollment and retention efforts.•Serve on University committees that relate to assigned area of responsibility.• Attend local, State, and national professional meetings and keep the University community apprised of trends, changes, and developments relative to financial aid.•Assist the University Admissions Offices (undergraduate and graduate) with recruitment efforts by attending recruitment sessions and presenting financial aid workshops

Community and Customer Relations:

•Serve as public relations resource for the University in communicating with administrators, faculty, staff, students, and the public relative to all student aid matters.•Expedites the flow of student aid information and interpreting and explaining policies and procedures.•Provide financial aid workshops at high schools and junior high schools; maintain liaison with high schools and other community groups to recruit students eligible for financial assistance.•Performs at the highest level of professional service and to assure that staff under his/her supervision provides consistent and accurate financial aid work and advice to students and parents.•Responsible for publications and information dissemination to current and prospective students, parents, high school counselors, and the public concerning financial aid.

Minimum Education And Experience Requirements::

Master’s degree or equivalent with experience in Student Personnel Services, Student Affairs, Higher Education Administration, Enrollment Management, Leadership or Business Administration and a minimum of 5 years experience in Financial Aid administration in higher education.

Preferred Qualifications::

Master’s degree, demonstrated leadership ability, record of team building, problem solving and integrity in financial aid management and familiarity with the Banner database management systems are highly desirable.

Open Until Filled::


Additional Information for Applicants:

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link::


Working at Fayetteville State University

Fayetteville State University (FSU) is a member of the prestigious University of North Carolina System. Situated in southeastern North Carolina, FSU prides itself in being in one of the most diverse cities in the country and neighbor to one of the nation’s largest military installations – Fort Bragg.

FSU has a rich history that serves as genesis for its current status as a leading institution of higher learning. A year after the Civil War ended, the Phillips School provided primary education to Fayetteville’s black citizens, and the Sumner School provided intermediate education for this population. The two schools were consolidated in 1869 and dedicated in April of that year as the Howard School, in honor of the Freedman’s Bureau chief General O.O. Howard. Seven prominent African-American men pooled $136 to purchase two lots for the first building that housed the Howard School. Robert Harris was named the first principal of the Howard School.

In 1877, the Howard School became not just the first public normal school for African Americans in North Carolina but also the first state-sponsored institution for the education of African-American teachers in the South. It was renamed the State Colored Normal School in Fayetteville that year, Fayetteville State Teachers College in 1939, Fayetteville State College in 1963, and Fayetteville State University in 1969.

While FSU’s roots are as a teacher education institution, it now offers nearly 70 degrees at the baccalaureate, masters and doctoral levels. Many of the programs are accredited by the top agencies. The university’s School of Business and Economics is endorsed by the Association to Advance Collegiate Schools of Business (AACSB). AACSB is one of the most prestigious and rigorous accrediting bodies for business programs in higher education. Currently, less than one-third of U.S. business programs and only 15% of the world's business programs have earned AACSB accreditation. Receipt of this distinguished accreditation provides evidence that FSU’s School of Business and Economics has established itself as a leader among business schools. Additionally, the Master of Business Administration program has been cited by U.S. News and World Report and The Princeton Review as one of the best graduate business school programs in the country. The Department of Criminal Justice is accredited by the Academy of Criminal Justice Sciences (ACJS). FSU’s criminal justice program is the only such program in North Carolina to hold ACJS certification.

FSU is rapidly becoming a center for research and technology. In spring 2010, the university, in conjunction with the University of North Carolina at Pembroke, cut the ribbon on the Southeastern North Carolina Regional Microanalytical and Imaging Center. The center is home to the electron microprobe, an advanced imaging tool that magnifies objects up to 300,000 times.

FSU is a partner in the community. The institution has formulated a strong relationship with the local municipality and with civic and social organizations in the area. The institution enjoys its partnership with its military neighbors. In the coming years, as a result of Base Realignment
and Closure (BRAC), Fort Bragg will be home to more than 50,000 soldiers and some of the nation’s top military brass. To address their educational needs, FSU has implemented a degree in intelligence studies with plans to offer more academic programs with the military in mind.

Students who come to FSU know they will be learning in a nurturing environment from some of the top scholars in their respective fields. As they matriculate, they know their degrees will prepare them to be 21st century global scholars, change agents, and contributing members of society.

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