Executive Director of Scholarships and Financial AidPosition Number::
000105Full-Time Or Part-Time::
Financial AidPosting Number::
EHRA (Non-Faculty) Job Category::
Exec, Admin, ManagerialHiring Range::
Commensurate with Education and ExperienceOverall Position Competency::
Flat RateDescription of primary duties and responsibilities::
Primary Purpose of the Organizational Unit:Description of Work Continued::
The Office of Scholarships & Financial Aid is charged with maintaining the university standard for providing outstanding student financial aid service and choice, who without financial assistance would not be able to attend an institution of higher learning. The Office of Scholarships & Financial Aid strives to maximize available funds and exercise good stewardship per the United States Department of Education. The continuous goals are to assist in the recruitment and retention of students, improve service to students and support long range enrollment and campus planning goals.
Primary Purpose of the Position:
Reporting to the Assistant Vice Chancellor for Enrollment Management, the Executive Director of Scholarships & Student Financial Aid Services administers a comprehensive array of programs to more than 6,000 undergraduate, graduate, and doctoral students committing and disbursing more than one hundred (100) million dollars per year. The position directly supervises, evaluates, and supports professional development for the staff responsible for all the following: providing efficient and responsive client services, processing and verifying financial aid applications, advising students and their families about financial aid processes and resources, ensuring compliance with all state and federal regulations, and implementing special initiatives. The position works collaboratively with student services units to coordinate the effective and efficient awarding of financial aid in support of FSU’s overall student recruitment and retention goals.
Leadership and Oversight:
• Implement the vision of the University through office procedures and operations and commits the Office of Scholarship & Student Financial Aid Services to a course of action when called upon at the direction of Executive management.• Manage communication with external agencies including state and federal auditors, and numerous campus administrators and faculty are also required.• Supervise staff with areas of responsibility within the scope of this position’s leadership role, to include working with staff in developing communication strategies to meet the needs of the students and parents.• Supervise the preparation of all required and ad hoc reports related to the operation of the offices.• Ensure that staff participate in appropriate financial aid/financial literacy professional development opportunities.
Compliance & Reporting Oversight:Minimum Education And Experience Requirements::
•Assure the Office of Scholarship & Student Financial Aid Services is in compliance with all Title IV funding regulations.•Supervises the receipt, evaluation, and approval of requests for all programs.•Establish procedures for and keep records on transactions with students, ensures effective and efficient use of automated financial aid management systems•Ensure that the University’s use of funds is in compliance with applicable state and federal regulations.•Work with the Appeals Committee to help apply Satisfactory Academic Progress guidelines to specific student appeals.•Oversee the automation of the student financial aid operations, which makes use of and requires more data than any of the other administrative functions of the University.•Provide insight and knowledge of both the process of computerization and the concepts inherent in the design, development, implementation, and operation; making sure compliance is maintained with Federal and State laws and regulations, institutional policies, and procedures throughout the multiplicity of the financial aid programs.•Access all automated exchange of information and data between the institution and the state and federal government.
• Manage Federal Work-study
Strategic Planning and Collaboration:
•Serve on University committees to inform campus policy development, Implement Default Prevention Strategies, Oversee Returns of Title IV funds, Write policies and updates procedures manuals. Serves as the Compliance Officer and ensures all Federal and State programs and allocations are in compliance with federal and state policies, and perform data collection, research and policy analysis.• Serve as a resource to the Office of Institutional Advancement in establishing new scholarships, to include identifying criteria for awarding and selecting recipients, notifying recipients and donors, and monitoring students’ academic progress for scholarship renewal.•Assist the Division of Business & Finance to ensure timely and effective disbursement of financial aid funds in compliance with all state and federal regulations.•Serve as co-lead to improvement of financial aid and student information systems applications and shares in all research and policy analysis functions within the Office and interprets the needs of students to other University administrators who plan enrollments or establish tuition and academic policy.•Collaborate with Director of Admissions and other units to leverage financial aid resources as effectively as possible to support enrollment and retention efforts.•Serve on University committees that relate to assigned area of responsibility.• Attend local, State, and national professional meetings and keep the University community apprised of trends, changes, and developments relative to financial aid.•Assist the University Admissions Offices (undergraduate and graduate) with recruitment efforts by attending recruitment sessions and presenting financial aid workshops
Community and Customer Relations:
•Serve as public relations resource for the University in communicating with administrators, faculty, staff, students, and the public relative to all student aid matters.•Expedites the flow of student aid information and interpreting and explaining policies and procedures.•Provide financial aid workshops at high schools and junior high schools; maintain liaison with high schools and other community groups to recruit students eligible for financial assistance.•Performs at the highest level of professional service and to assure that staff under his/her supervision provides consistent and accurate financial aid work and advice to students and parents.•Responsible for publications and information dissemination to current and prospective students, parents, high school counselors, and the public concerning financial aid.
Master’s degree or equivalent with experience in Student Personnel Services, Student Affairs, Higher Education Administration, Enrollment Management, Leadership or Business Administration and a minimum of 5 years experience in Financial Aid administration in higher education.Preferred Qualifications::
Master’s degree, demonstrated leadership ability, record of team building, problem solving and integrity in financial aid management and familiarity with the Banner database management systems are highly desirable.Open Until Filled::
YesAdditional Information for Applicants:
All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.EEO Statement::
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).Veteran's Statement:
Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.Quick Link::