Network Engineer

Employer
Emerson College
Location
Boston Campus

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Job Details

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The Network Engineer position reports to the Associate Director of Infrastructure and will install, configure, manage, and troubleshoot the college’s multi-campus routed network infrastructure, data center networks, critical network services, and disaster recovery networking. This is an important role that requires high-level technical skills, and expert knowledge of networking and associated technologies.

ESSENTIAL JOB DUTIES

  • Plan, install, configure, and manage all campus network components as it relates to Layer 3.
  • Design, configure, and manage campus core and distribution networking layers.
  • Build and maintain critical network services such as DNS, DHCP, and NTP.
  • Troubleshoot connection issues between systems on campus.
  • Document campus network topology and fiber plant.
  • Manage data center network environments
  • Design data center network architecture.
  • Deploy and manage firewalls, switches, and routers.
  • Configure and manage BGP peering with content delivery networks and ISPs, and peering between the college’s data center locations.
  • Update network topology and firewall policy to improve reliability and strengthen security.
  • Manage data center cross-connects to ISPs, Boston Internet Exchange, circuits that connect to the Boston campus, and circuits that connect the two data center co-locations.
  • Design, configure, and maintain network architecture for the disaster recovery environment.
  • Configure and monitor IPsec tunnels to remote sites including disaster recovery sites.
  • Manage the DR network site at 300 Bent in Cambridge and the mechanisms needed for failing over campus and data center networks in the event of an outage at our primary data center at 1 Summer.
  • Design, configure, and manage network infrastructure at the disaster recovery site at DFW.
  • Plan, install, configure, and manage various campus network monitoring systems, including monitoring for bandwidth usage, availability, network automation, and health assessment, and system security.
  • Design, build, and maintain a system for monitoring and alerting on bandwidth usage and availability of network devices.
  • Design, build, and maintain a system for assessing deeper-level network health, and assessing and automating configuration compliance.
  • Design, build, and maintain a system for monitoring and alerting on system security on network components, servers, and systems across campus.
  • Serve as backup to the Layer 2 network administrator, server administrator, and security administrator.
  • Manage aspects of the campus Layer 2 network, the wireless infrastructure, network authentication system, Linux and Windows servers, SSL certificate environment, ESXi server virtualization environment, single sign-on authentication environment, and email systems as required.
  • Perform other miscellaneous duties as assigned.

QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform job.

  • High School Diploma or equivalent required. Associate or Bachelor’s Degree in Networking or related field preferred
  • 5-10 years of previous experience in networking required
  • Specialist or professional level certification in Juniper networking equipment or a similar required
  • Certification in Palo Alto firewall configuration and management or similar preferred
  • Certification related to designing and troubleshooting large scale enterprise wireless networks preferred
  • Certification in managing Clearpass or similar software preferred
  • Exceptional accuracy and attention to detail required

KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

  • Knowledge of Linux and Windows servers, and the ability to troubleshoot network connections on client systems, including Windows, Mac OS, Android, and iOS
  • Knowledge of Splunk and Prometheus or Nagios, or other network monitoring systems
  • Good written communications skills and the ability to create systems documentation
  • Strong technical knowledge and technical support skills
  • Excellent customer service skills
  • Strong organizational skills and the ability to follow through on tasks and requests
  • Ability to manage multiple projects simultaneously and to prioritize tasks
  • Self-starter with excellent interpersonal communication and problem-solving skills
  • Ability to work in high-pressure situations with shifting priorities

PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • This position is generally sedentary in nature, movement throughout the area is required from time to time.
  • Ability to have continuous oral and written communication with co-workers and supervisors is essential.
  • Repetitive movements, occasional lifting of up to 10 pounds, reaching, lifting, stooping and the ability to read a computer screen, detect color-coding and read fine print will be expected.

WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

  • General office conditions. Exposed to moderate noise levels

COMPENSATION

In addition to a benefits package, candidates should expect an offer of $100,000 for this role.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

Grade of Position: A18E

Scheduled Weekly Hours: 36.25

This position will be exclusively represented by the Service Employees International Union (SEIU), Local 888 for purposes of wages, hours and other terms and conditions of employment.

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.

Organization

Located in Boston, Massachusetts, opposite the historic Boston Common and the Commonwealth's State House, in the heart of the city’s Theatre District and bordering its Chinatown neighborhood, Emerson College educates individuals who will solve problems and change the world through engaged leadership in communication and the arts, a mission informed by liberal learning.

Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands.The College has 5,100 undergraduates and graduate students from  58 countries and all 50 states.

For more information, visit www.emerson.edu.

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