Employee Relations and Accommodations Coordinator (HR Generalist)

Job Details

Position Type: Staff Full-time

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: Monday through Friday 8:30am to 5:00pm 

Department Summary & Job Purpose:

In partnership with the Mount Holyoke College community, the Human Resources Department supports the mission of the College by providing programs and services that attract, develop and retain a highly qualified and diverse workforce. The Department is committed to working strategically with the community in advocating for a work environment where the contributions of each employee are recognized and where every individual is treated fairly and equitably. We provide leadership in identifying and responding to the community’s changing needs, and in providing guidance in the development, implementation, and administration of policies and procedures in support of our mission.

The Employee Relations and Accommodations Coordinator will primarily provide advisory service to employees on human resources employee matters and oversee the employee accommodations process. As the Accommodations Coordinator for faculty and staff, this position will be the primary contact for employees as they proceed through the accommodation process. This role expects exceptional communication and organizational skills, superior attention to detail, ability to prioritize, strong analytical and critical thinking skills, and employee-centric focus.

We strongly encourage BIPOC candidates to apply and consider joining our Mount Holyoke College community.

 

Core Job Duties and Responsibilities: 

Employee Accommodations:

• Provides end-to-end case management for the life cycle of accommodation; communicates decisions, partners for the implementation of accommodation, and maintains up-to-date case records.

• Acts as a guide and mentor for faculty, staff and prospective employees on the employee accommodations process, answers questions and addresses concerns, and collaborates with the Director of Accessible Education and 504 Coordinator as needed.

• Serves as a subject matter expert on the Americans with Disabilities Act (ADA), Americans with Disabilities Act Amendments Act (ADAAA) and Section 504 of the Rehabilitation Act as well as state disability laws. Keeps current with national, state and local legislation affecting access for applicants, candidates and staff with disabilities.

• Develops and delivers training on the accommodations process as needed.

Employee Relations:

• Provides effective advisory service to employees in relation to human resources policies and procedures and all other employee-relations matters.

• Assists in the communication, interpretation, and upkeep of the employee handbook, organizational charts, and contributes to the development of policies.

• Supports the performance management process by collecting evaluations, reviewing for completeness, and monitoring for adherence to timeline.

• Coordinates the Employee Service awards under the supervision of the Employee Relations and Talent Development Manager.

Relationship Management:

• Maintains a superior level of care and service throughout all interactions; takes appropriate actions to earn staff trust and confidence; anticipates the needs of employees and takes action as appropriate.

• Works with internal partners to support flexibility and collaboration, fosters a positive work environment, consistently maintains professionalism and integrity, actively takes steps to foster high morale, and demonstrates a dedication to excellence. 

Qualifications: 

• Knowledge of human resources state and federal laws. Demonstrates commitment to staying abreast of human resources management best practices.
• Knowledge of federal and state disability laws, specifically ADA/ADAAA and Section 504 of the Rehabilitation Act.
• Must have excellent communication and interpersonal skills and a demonstrated ability to successfully promote a work environment that values the principles of the MHC community and supports respectful interactions.
• Ability to effectively serve as an advocate, resolve issues, and implement creative solutions.
• Proven ability to interact effectively within a dynamic team oriented environment.
• Intermediate to advanced proficiency in MS Word, Excel, PowerPoint, Google Docs and pulling data from multiple sources.
• Bachelor’s Degree and three (3) years of professional Human Resources experience required.

Preferred Qualifications:

• Knowledge of the interplay between ADA/ADAAA, FMLA and workers’ compensation.
• Ability to build strong relationships and influence others.
• Demonstrated ability to work successfully with staff at all levels of an organization; a comfort in working effectively with culturally diverse groups of individuals and able to successfully manage the dynamic and differing needs, interest and viewpoint of multiple stakeholders.
• Sound judgment and the ability to handle confidential information and documents with a high degree of discretion.
• PHR certification

License/Certifications: None

Compliance Requirements: 

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Physical Demands: 

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Sufficient clarity of speech required includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone.
• Employee speaks with students and other faculty daily by telephone, e-mail, or in person on a daily basis.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Employee operates office equipment and computers to perform essential duties and responsibilities.
• The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Working Conditions: 

  • Hybrid work will be supported.  

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online; application materials must include:

  • A cover letter summarizing interests and qualifications
  • A complete resume or curriculum vitae
  • Contact information for 3 professional references
  • Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

     

    We strongly encourage BIPOC candidates to apply and consider joining our Mount Holyoke College community.

     

    Mount Holyoke College is an Equal Opportunity Employer. 

    Organization

    Mount Holyoke College is a highly selective liberal arts institution with a long tradition of educating women for active engagement in the world. A diverse community of approximately 2000 students (13% international, 17% U.S. women of color), the College is committed to the creation of a powerful learning environment which seamlessly links the curricular and co-curricular dimensions of campus life in a way that affirms identity, builds community and prepares women for leadership in a pluralistic world.mount_holyoke_college1.jpg

    Mount Holyoke is located in the beautiful Pioneer Valley in Western Massachusetts. The College, which has just completed the third year of an ambitious six-year strategic plan, is committed to educating a diverse community of women at the highest level of academic excellence and to fostering the alliance of liberal arts education with purposeful engagement in the world. Mount Holyoke is in a particularly strong position having received the highest numbers of applications in its history. Mount Holyoke is a member of the Five College Consortium (along with Amherst, Hampshire, and Smith Colleges and the University of Massachusetts at Amherst).

    mount_holyoke_college2.jpgAs the first of the Seven Sisters—the female equivalent of the once predominantly male Ivy League—Mount Holyoke established higher education for women as a serious endeavor. Our long, distinguished history of educating leaders arises from a powerful combination of:

    • academic excellence in a global learning environment
    • a tight-knit, diverse, and international community
    • a worldwide network of alumnae
    • the conviction that women can and should make a difference in the world.

    Reputation
    Mount Holyoke College is one of the nation's best institutions for undergraduate education, according to The Princeton Review Guide's 2010 edition of its annual guidebook, The Best 371 Colleges. Mount Holyoke rates highly in a number of categories, among them "best classroom experience" (#6), "best college library" (#12), and "dorms like palaces" (#13).

    Students
    Our 2,200 students hail from 48 states and nearly 70 countries. One in three students is an international citizen or African American, Asian American, Latina, Native American, or multiracial. Sixty-two percent of incoming first-year students were in the top 10 percent of their high school classes.

    mount_holyoke_college3.jpg

    Majors

    • 49 departmental and interdepartmental majors
    • Option to design your own major
    • 33 percent of all majors are interdisciplinary
    • Majors of current MHC students: humanities, 32 percent; social sciences, 42 percent; natural and applied sciences, 26 percent

    Class Size

    • 15 percent of classes have 10 or fewer students
    • 64 percent have 20 or fewer
    • 82 percent have 25 or fewer

    Student-to-Faculty Ratio
    9 to 1

    After College
    Six months after graduation, 86 percent of the class of 2008 were working or in school. Of those students, 16 percent were attending graduate/professional schools of their choice. Typically, 75 percent of MHC graduates enroll in graduate/professional school within ten years.

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