DISPATCHER, MAINTENANCE CONTROL, Facilities Mgmt & Planning, Materials Admin Tracking Code22500570570804Job Description
This position is totally responsible for the operation of the Control Center Dispatch Desk at Facilities Management & Operations (FMO). This includes after hours, weekends and holidays. This position is responsible on a 24-hour/7-day basis to receive requests for emergency maintenance and then direct and coordinate the various management, trades, and custodial activities. Creates work orders, properly documents unusual incidents, and notifies appropriate management staff of serious situations involving FMO or its employees. Receives alarm notifications for a variety of computerized alarm systems for HVAC, electrical (fire alarm), and plumbing systems, and directs the appropriate response. Maintains a 24/7 point of contact for all FMO activities.
- High School Diploma or equivalent required.
- Strong phone etiquette and communication skills. Typing and keyboard entry skills.
- Ability to interact with computer database, e-mail, and internet.
- Ability to interact with automated computer based HVAC and Fire Alarm control systems alarms.
Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources site.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Job LocationBOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular