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SENIOR MAIL ASSISTANT, Office of Housing, Residence Safety

Employer
Boston University
Location
BOSTON, Massachusetts, United States

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Administrative Jobs
Institutional & Business Affairs, Auxiliary Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

SENIOR MAIL ASSISTANT, Office of Housing, Residence Safety

Tracking Code22500087950817Job Description

Boston University is looking for customer-service oriented individuals Responsibilities include: to join our Housing, Residence Safety team. You will get to interact with students of the University and be an integral part of this bustling residential community! This is a great opportunity to obtain a full time position within the University and take advantage of our full benefits package, which includes generous tuition remission, health, dental, retirement, and more!

  • Receive, sort, and distribute packages for residents using the package tracking software database.
  • Contact residents if they have received a perishable package.
  • Provide excellent customer service while dealing with difficult situations.
  • Assist residents with mailbox issues and provide instruction on mailbox use.
  • Clean and maintain the mailroom by keeping it neat and well organized at all times.
  • Work with student employees.
  • Receive, sort, and distribute mail and T-passes to residents. Deliver mail to satellite mailrooms on a daily basis.
  • Look up information for misdirected or incomplete mail or packages and take the appropriate action by forwarding, redirecting, or returning to sender.
  • Report technical problems with computer software or hardware.
  • Report mailboxes or locks in need of repair.
Required Skills

High school diploma/GED, strong customer service skills and at least one year of related experience.

Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption (instructions). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources site.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

Job LocationBOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular

Organization

The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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