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Program Manager, School of Nursing (s1219)

Azusa Pacific University
Monrovia, California, USA
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Job Details

APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and to one another.

The Program Manager for the School of Nursing (SON) will work alongside a team of program staff to serve the Division of Graduate Departments. Together, the staff team manages the day-to-day program operations while serving the students and faculty across the division. The ideal candidate can perform under general supervision, be highly organized, and maintain outstanding customer service.

We are looking for an efficient individual who thrives within a team. The valuable ability to prioritize and multi-task while maintaining complex project schedules and managing organizational support is essential in this role. The ideal candidate is resourceful, organized, solution-driven, and sensitive to handling student records in accordance with the Family Educational Rights and Privacy Act (FERPA). In addition, working with students and faculty across the west coast requires the keen ability to navigate a wide variety of technology applications, systems, and third-party solutions.

The position reports to the SON Associate Dean for the Division and works closely with the Department Chairs and Directors. The position is located at the Monrovia Campus. APU School of Nursing has nine academic departments, including undergraduate, masters, and doctoral programs that serve over 2,300 students across six Southern California locations.

Required Education

    Master's degree or equivalent education and experience.

Required Experience

    Four years of experience in a client-based, service-oriented environment Demonstrated ability to manage multiple complex priorities and systems Worked well with team members across multiple campuses Higher education experience preferred

Primary Duties/Essential Functions

The following primary functions include responsibilities within the areas of customer service, administration, and general operations.

Customer Service & Hospitality (Students and Faculty)

    Participate as a member of a team that will monitor and track each student in the program from start to completion. Provide assistance to faculty with the process of creating course schedules, class rosters, book orders, coordination of academic activities, etc. Coordinate admissions tracking of applications, completeness, and communications between the department and potential students. Provide students with a smooth clinical placement experience with clear communication, timely document collection, and ensure students are cleared for clinical sites. Support new student orientation preparation, planning, and execution Track the clearance of students to participate in clinical/program activities. Participate in the evaluation processes with coordination of surveys, exit interviews, and student completion tracking.

Program Administration

    Oversee the file management for student files, program forms, etc. Maintain the program's calendar of activities and coordinate faculty, student, and alumni engagement. Coordinate with university services such as catering, printing and binding, mailroom, room resources, information and media technology, facility and equipment requests, etc. Create, maintain, and distribute promotional materials for events, bulletin boards, etc. Besides both clinical and student tracking, maintain department databases and report systems for grants, accreditations, and academic evaluations (e.g., WASC, AACN, BRN). Manage student employees and the assignment of their daily duties and coordinate their schedules for coverage of the department programs to support staff, faculty, and students. Oversee timely and accurate record-keeping, filing, and other clerical duties performed by student workers for the program. Create and maintain meeting minutes and correspondence as directed. Order program supplies and equipment as needed. Operate a variety of software products. Provide administrative assistance to the Department Chair.

General Operations

    Support both program and school activities/assignments that may include evening and weekend hours. Manage sensitive and confidential file systems in both digital and physical formats. Responsible for daily electronic timekeeping as it applies to the scope of this position. Regular, punctual attendance as required by the supervisor based on department needs. Performs other duties as assigned by the supervisor.


    Demonstrates the ability to prioritize work and meet deadlines while working in a service-oriented environment with frequently changing priorities. Solve problems with logic and reason to identify the strengths and weaknesses of alternative approaches to problem-solving. Deal with challenges in a professional manner. Able to navigate within a high-change environment. Strong written and verbal communication skills. Ability to manage details and follow through. Collaborate and communicate as a productive team member and team builder.

Mental Demands

    Integrate Christian values in all aspects. Use critical thinking and exercise independent judgment. Maintain confidentiality and manage confidential information. Collaborate with other faculty and staff and maintain collegial relations. Communicate effectively in written and oral form.

Physical Demands

    Work requires repetitive motion and sitting at a computer keyboard. Continuous sitting for four-six hours daily Hearing and speaking on the telephone. Meetings will require walking and/or driving to various University locations. Able to pull, push, bend, grasp, reach and lift up to 20 lbs. Able to use stairs or ramps as needed in executing job duties at university facilities.

Visual Demands

    Reading, writing notes, and computer monitor.


    Pleasant office setting, comfortable temperature.


    Above-average software skills in Google Apps (Docs, Sheets, Drive, Gmail, Calendar, Hangouts) and Microsoft Office with proficiency in word processing and spreadsheets. The School of Nursing uses the following programs PeopleSoft, 25Live, Zoom, TAMS, Adobe Acrobat, HelloSign, Canva, and Formstack.


  • Grade 10 $25.94 - $33.72
  • Salary will be commensurate with qualifications, experience, and internal equity.

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation.

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here:

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.

Azusa Pacific University is acting as an Employment Agency in relation to this vacancy.


Working at Azusa Pacific University

Developing disciples and scholars since 1899, Azusa Pacific is a comprehensive, Christian, evangelical university, committed to God First and known for excellence in higher education.

Azusa Pacific University is located 26 miles northeast of Los Angeles, California. 

APU is committed to excellence in higher education. Offering over 80 bachelor’smaster’s and doctoral programs on campus, online, and at seven regional centers across Southern California, APU has been recognized asone of U.S.News & World Report's Best Colleges for seven years running.

The origins of Azusa Pacific University go back to 1899 when a group of spiritual leaders from various denominations met in Whittier, California. The first Bible college founded on the West Coast, the Training School for Christian Workers focused on preparing students for service and missionary endeavors. The initial class of students met March 3, 1900, with Mary A. Hill serving as the first president.

The institution then moved three times before settling in Huntington Park in 1907. In 1939, the Training School became Pacific Bible College and offered four-year degrees. Also in 1939, Cornelius P. Haggard, Th.D., emerged as the right choice to lead the school. Haggard’s early years as president were fraught with adversity—enrollment was down and donations from the prior year totaled only $27. Among his many accomplishments, Haggard launched a variety of innovative fundraising efforts, including the annual Dinner Rally that continues today. Haggard served for the next 36 years, achieving many significant milestones along the way. He served for 36 years until his death in 1975.

By the mid 1940s, Pacific Bible College had outgrown its Huntington Park campus. The Board of Trustees decided to purchase a 12-acre school for girls in the city of Azusa. Classes began on the new campus in 1947, and in 1956, the college’s name was changed to Azusa College.

Azusa College merged first in 1965 with Los Angeles Pacific College, a four-year liberal arts institution founded in 1903, and acquired the name Azusa Pacific College. Three years later, the school merged with Arlington College, which was founded in 1954. Having achieved university status, the college changed its name in 1981 to Azusa Pacific University.

After Haggard’s death, Paul E. Sago, Ph.D., became president, serving until 1989. Among his many accomplishments, Sago encouraged the development and growth of off-site educational regional centers throughout Southern California, and presided over the addition of master’s degree programs and the development of schools within the university.

Richard E. Felix, Ph.D., became president in 1990. Felix painted a vision of a flagship Christian university offering men and women an opportunity to earn not only bachelor’s and master’s degrees, but also doctorates. Felix was instrumental in initiating the university’s first three doctoral programs. This growth necessitated a renewed emphasis on the school’s historic Christian mission and priorities for community building and service. Felix reframed these values as the Cornerstones of the university—Christ, Scholarship, Community, and Service—and oversaw the construction of seven new buildings, a doubling of student enrollment, and the quadrupling of graduate programs. He announced his retirement in April 2000 after the celebration of the university’s centennial.

The Board of Trustees unanimously selected Executive Vice President Jon R. Wallace, DBA, to follow Felix as the 16th president of Azusa Pacific, effective November 27, 2000. New programs under his tenure include the Master of Fine Arts, Master of Social Work, and Ph.D. in Nursing. Spurred by Wallace’s vision to be known first as a Christ-centered institution, today Azusa Pacific University seeks to offer transformational scholarship opportunities within the context of life-giving community and is dedicated to the practice of selfless service. This understanding of APU’s Cornerstones guides the university in all its programs and actions.

In addition, Wallace’s vision emphasizes a commitment to partner with the local community and send students out of the classroom to learn. The Neighborhood Wellness Center, for example, is a university-run clinic that brings student nursing services to the public, and the Azusa Reads Program enlists students to teach local children how to read. The High Sierra Semester (formerly Great Works Program) debuted fall 2001, offering students an opportunity to study classic Western art, music, and thought in the scenic setting of the Sierra Nevada mountains. APU also offers the Los Angeles Term, Azusa Oxford Program, the South Africa Semester, and more than 40 other national and international study opportunities.

Wallace has also overseen the completion of the on-campus residence facility, Trinity Hall, and the John and Marilyn Duke Academic Complex, both in 2003. The Duke Academic Complex added additional classroom and office space, and houses the Noel Academy for Strengths-Based Leadership and Education, the School of Theology and its library, and more.

Additionally, in 2009 Azusa Pacific completed the most fiscally significant project in its history with the building of Segerstrom Science Center, a three-story, 72,000-square-foot academic facility located on West Campus. The center includes a 90-seat lecture hall, 23 discipline-specific classrooms, 3 general-purpose classrooms, 37 teaching and research laboratories, nuclear magnetic resonance and electron microscope rooms, faculty offices, and student study and community areas.

Over the years, APU’s athletic programs have also excelled. Currently, the university’s award-winning intercollegiate athletic program consists of 17 teams, including the recent additions of the women’s water polo and swimming and diving teams. Beginning in 2005, the athletics program has won an unprecedented six consecutive National Association of Intercollegiate Athletics (NAIA) Directors’ Cup awards. APU also belongs to the Golden State Athletic Conference (GSAC).

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