To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.GENERAL JOB SUMMARY:
Under limited supervision, performs receptionist duties such as greeting office visitors, receiving and routing telephone calls composing routine correspondence, working with advanced office software, and assisting visitors with food pantry processes. Requires exercising discretion in obtaining and providing factual and confidential information. Provides factual information requiring knowledge of policies and procedures of Kirkwood; exercises a degree of independent judgment and cooperates with other college personnel and the public. Position involves working with confidential information. This position is housed on the Iowa City campus but may include periodic travel to the Cedar Rapids campus.UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence.
- Operate the Iowa City food pantry, including: assisting clients with check in and check out, orienting new users to the process and system, communicating with local service providers in order to fulfill needs and scheduling and training of work-study students to assist with operations.
- Manage the internal pantry operations to distribute food products to eligible individuals
- Responsible for the proper storage of food products and safe and secure manner consistent with health regulations
- Stock shelves, rotate food products and maintain product inventory
- Maintain a working knowledge of community resources, including but not limited to food assistance programs and assist students in navigating those processes.
- Prepare regular statistical reports for service providers and the College.
- Perform other related work duties as assigned.
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
- Ability to access, input, retrieve, and output computer information for word processing, spreadsheet, and database applications. Must be able to apply general computer skills to specialized departmental software.
- Ability to use judgement and resources to effectively address client concerns.
- Ability to work effectively in an environment with frequent interruptions.
- Ability to understand and effectively use written and oral communications.
- Ability to maintain client confidentiality at all times.
- Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping, lifting up to 50 pounds. Frequent (34-66%) reaching and viewing a computer and other types of close visual work, lifting up to 20 pounds. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
- Associate’s degree or equivalency required
- Must have working experience with common office software, including word processing, spreadsheet and database software.
- Previous experience in education, mental health or social services setting is preferred.
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: [email protected]
or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: [email protected]