Digital Learning Environments Assistant

Employer
State University of New York Empire State College
Location
Various Locations, NY

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Administrative Jobs
Technology, Multimedia & Audiovisual
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Category:: Professional
Subscribe::
Department:: Information Technology Services/CIO
Locations:: Various Locations, NY
Posted:: Aug 15, 2022
Closes:: Open Until Filled
Type:: Full-time Temporary
Position ID:: 151918

About SUNY Empire State College:


Empire State College was established in 1971 by Dr. Ernest Boyer as a distinctive statewide institution focused on innovative and nontraditional teaching and learning.


The college continues its 51-year commitment experimenting with new, flexible, and individualized modes of learning through such practices as mentoring students throughout their academic studies, creating individualized degree plans, valuing learning gained from life and work experience, building professional and social student support communities and creating flexible modes of delivery to meet students' diverse learning preferences. The college now boast over 92,000 proud and successful alumni and partners with nearly 17,000 students a year who want to expand their personal and professional horizons.


Empire State College is a part of the SUNY System and is accredited by the Middle States Commission on Higher Education. With headquarters in Saratoga Springs, New York, ESC serves mostly working adults pursuing associate, bachelor's and master's degrees online and onsite at over 30 locations across the state of New York and abroad.


Empire State College is committed to creating a multi-cultural and inclusive academic and work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are pleased to offer our employees a generous compensation and benefits package.



Job Description:


SUNY Empire State College seeks applications for a Digital Learning Environments Assistant in the Office of Information and Technology Services. The Digital Learning Environments Assistant (State Title: Instructional Support Associate) will provide technical services and support to the primary administrators of the Learning Management System. The selected incumbent will monitor, diagnose and provide solutions to technical issues related to the DLE. Additionally, the incumbent will also assist with the administration of systems such as the Training LMS and other 3rd party learning tools integrated with the colleges Brightspace LMS.


Responsibilities:


  • Support, develop, implement, deliver, and maintain content, assets, and other resources used for digital learning environment.
  • Work with instructional designers, faculty, staff, students, to troubleshoot and resolve technical issues related to accessing the LMS and course content.
  • Participate, and/or act as a representative for Digital Learning environment in internal committees and/or work groups.
  • Write and maintain technical procedures and documentation.
  • Collaborate with team members to plan short- and long-term projects and participate in implementing strategic initiatives.
  • Support and administer teaching and learning technologies such as LMS365, Turnitin, Ally, etc..
  • Work on special projects as deemed relevant and be available as needed for technical and other support during critical periods.


Requirements:


Required Qualifications:


  • Bachelor's degree required.
  • 1-3 years of experience working with a wide variety of instructional technology tools and platforms.
  • Proficiency in a variety of instructional technologies, including learning management systems, project management tools, and technology support tools used in higher education.
  • Strong communication and interaction skills to assess user needs and provide appropriate support.
  • Effective presentation skills in communicating technical information to non-technical personnel.
  • Excellent writing and proofreading skills.
  • Ability to organize, categorize, and prioritize workload effectively and efficiently under minimal supervision.
  • Ability to foster cooperative relationships with a diverse academic community, including instructional designers and faculty.

Preferred Qualifications:


  • Master's degree in technology, digital media, or instructional technology/design, or a related academic field.
  • Knowledge of project management, adult learning, instructional design methodology, technology-mediated learning, and learning theory.
  • Understanding of universal design, accessibility and assistive technologies in higher education.

Special Information:


  • Temporary 1-year position.
  • The location of this position is open to any ESC regional location.
  • Occasional travel may be required.
  • VISA sponsorship is not available for this position.


Additional Information:


Rank/Salary: SL2/$45,000.


Empire State College is an EOE employer.


We are pleased to offer our employees a generous compensation and benefits package. We also offer professional-development activities for professionals and support staff, as well as faculty-development opportunities that encourage pursuit of disciplinary and community-focused research, scholarship of teaching and learning, and leadership development.


IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT THE SAFETY AND SECURITY WEBSITE AT http://www.esc.edu/safety-security



Application Instructions:


Applications Due By: Applications accepted until positions are filled.


If you are interested in applying for this position, please submit the following documents, which are required for consideration by clicking on the APPLY NOW button:


  • Resume
  • Cover letter
  • Name and contact information of three references

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.


Returning Applicants - Please click here to login to your Empire State College Employment Account to check your completed application or to update your account.


Organization

Founded in 1971, Empire State College, State University of New York, is one of the university’s 13 colleges of arts and sciences, accredited by the Middle States Commission on Higher Education. We are uniquely designed to serve adults pursuing associate, bachelor’s and master’s degrees. The college offers affordable, SUNY degrees onsite at locations in New York state and abroad, as well as entirely online.

suny_empire_state_college1.jpg

You choose how, when and where you will study. When you take courses at Empire State College, you are among the 18,000 adult learners served annually by the college.

We offer:

In recent SUNY student surveys, Empire State College consistently ranks #1 in student satisfaction. Our online degree programs are industry leaders with more than 300 courses available.

Our 60,000 graduates are proud that their degrees are current, relevant and marketable, often leading to promotions, new employment or master’s degree studies.

 

 

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