AV Technologies Manager, School of Continuing Studies Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

AV Technologies Manager, School of Continuing Studies - Georgetown University

Georgetown's School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown's Jesuit heritage and values. SCS endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society.

The AV Technologies Manager directly supports the teaching needs of the School of Continuing Studies by providing critical day-to-day management of all audio-visual equipment at the school in duties that include but are not limited to set-up, operation, and troubleshooting of all AV/projection /conferencing equipment, devices, and AV systems - as well as event and Zoom tech support. They oversee the set-up in conference rooms, meeting rooms, classrooms and the auditorium and support the School of Continuing Studies' Digital Media Center, providing coverage and support to the DMC Multi Media Manager as needed.

The AV Technologies Manager assists and instructs /students/faculty/staff on the proper usage and operation of all AV equipment, promotes different AV services, and monitors equipment operation at appropriate intervals; and creates any relevant training materials as needed. They liaison closely with the school's IT and Operations staff to facilitate classroom readiness and equipment usage for end-user and internal/external partners; and makes recommendations for equipment replacement, improvements, or system upgrades.

The AV Technologies Manager supports SCS's goal of high stakeholder satisfaction, customer service, increasing revenues, and effective cost management.

Qualifications

• College degree
• 4 years of experience working with - and knowledge of - projector systems and VTC systems and software troubleshooting
• Hands-on experience in system installation, configuration, and maintenance
• Knowledge of audio/video and VTC equipment installation and maintenance, including but not limited to monitors, cameras, codex, video bridge, and connectivity to support video transmission
• Installation and maintenance of projection equipment
• Knowledge sufficient to resolve related hardware problems in a timely manner
• Knowledge about systems software to determine if a malfunction of the equipment is in the hardware or in the software

Preferred qualifications

• Strong problem-solving skills, time management skills, and a willingness to take initiative and lead the problem-solving process
• Detail orientation and ability to manage multiple tasks
• Practical problem solving and solid troubleshooting skills.
• Ability to train end users on the operation of software and equipment
• Excellent communication and interpersonal skills
• Ability to work well with other people in a team-oriented environment
• Self-motivated with ability to work with minimal supervision and desire to learn new things
• Well organized and excellent documentation skills

Work site and hours: 640 Massachusetts Avenue, NW, Washington, DC - Monday through Friday, 12:00 p.m. to 8:30 p.m.

Work Mode: On campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.


To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Downtown-Campus/AV-Technologies-Manager--School-of-Continuing-Studies---Georgetown-University_JR12609







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