Retail Business Development Professional

Retail Business Development Professional - 27069 University Staff

Description
Envision yourself in a collaborative, inclusive, and innovative work environment that has a deep commitment to position our graduates for success in their professional and personal lives. Visualize applying your energy and skills for an organization that respects and cares about its employees enough to offer some of the best benefits of the industry while encouraging every team member to grow, collaborate, and provide input on how to consistently make the workplace a place people love to work. Imagine working at a college that welcomes everyone — students, faculty, staff, and community members — regardless of their backgrounds, beliefs, or traditions. If what was just described is what you look for in a workplace, welcome to the University of Colorado Colorado Springs (UCCS)!

The mission of UCCS Dining and Hospitality Services (DHS) is to NOURISH and ENGAGE the campus community.

DHS is comprised of two residential dining facilities, a retail café, one campus pub, four coffee locations, and full-service catering. DHS is an award-winning dining program that serves approximately 1 million meals per year across all operations.

Working in Dining has great benefits including tuition discounts for UCCS and Pikes Peak Community College, free shift meals, and reasonable working hours. Our locations are open from 6:00am – 9:00pm, seven days a week with no late nights. Working for UCCS includes phenomenal retirement benefits, vacation and sick leave, and an abundance of other perks. DHS at UCCS fosters a wonderful community of students and staff, providing opportunities for growth, learning, and success. Opportunities at UCCS are endless.

The Retail Business Development Manager coordinates insight, advocacy, and growth efforts with the Auxiliary Services departments. Including Dining and Hospitality Services, the Bookstore, Vending, and the Farm. The Retail Business Development Manager works with Auxiliary Services Leadership to create unique and storytelling outreach strategies to support strategic initiatives and build community on campus. This position works closely with the Director and Assistant Directors of Dining, the Director of Retail Services, the Farm Manager to ensure the knowledge of and success of all Auxiliary Services experiences and growth.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 9,000 undergraduate and 1,800 graduate students. UCCS offers 53 undergraduate degree programs, 24 graduate degree programs, and 8 doctoral programs. UCCS is also home to the world's only Bachelor of InnovationTM program, which allows our graduates to master multi-disciplinary skills and graduate ready to create real change in the world. UCCS was recently classified as a "High Research Activity" university by the Carnegie Foundation and takes pride in being the only higher education institution in southern Colorado that explicitly includes research as part of its mission. We have a strong focus in fueling student success by creating, using, and maintaining a multitude of offices – First Year Experience, Excel Centers, Academic Advising, and the Career Center just to name a few. Overall, UCCS is constantly focused of preparing our students to have success in the future, and we understand that every single employee on our campus has a significant effect on that focus.

The city, which was recently ranked as the number six Best Places to Live by U.S. News & World Report in 2021, known as Olympic City USA, rests at the base of Pikes Peak, the inspiration for the song "America the Beautiful" and a must-see for residents and visitors alike. The 14,115-foot summit is just one of dozens of area attractions, including scenic trains, museums, parks, a zoo and more. With a mild climate and 247 days of sunshine each year, the Springs boasts some of the state's best recreation opportunities.

Job Duties:
  • General management, storytelling, and development of the Auxiliary services branding
  • Tabling orientations, providing information to 1st year students regarding the offerings of the Auxiliary services departments
  • Creating and maintaining an image for the Auxiliary departmentsVisual merchandising through planograms
  • Oversee Auxiliary Services website functionality and content in partnership with UCCS Web Services staff
  • Promotion of Catering services and highlighting benefits of unique in-house value proposition
  • Facilitation in conjunction with Event Services and the UCCS Catering Department to ensure accurate and timely arrangements of production, delivery, setup, and provision details
  • Create and manage project calendars
  • Conduct market research to find information regarding consumer requirements, habits, and trends
  • Brainstorm and develop ideas for creative programmatic campaigns
  • Liaise with external vendors to execute promotional events and campaigns
  • Plan and execute initiatives to reach the target audience through appropriate channels (social media, e-mail, TV etc.)
  • Assist in analyzing consumer data (campaign results, conversion rates, traffic etc.) to help shape future marketing strategies
  • Meal plan engineering support
  • Undertake individual tasks of the Auxiliary strategic growth plan
  • Operational support within Catering or other units as necessary
  • Other duties as assigned

  • Job Competencies:
  • Demonstrated skill and knowledge in creating and implementing on-brand advertising, marketing collateral, and all other forms of communications
  • Demonstrated ability to work with the Microsoft Office and Adobe Service Suites
  • Demonstrated ability to implement strategic communication and marketing plans to reach organizational goals
  • Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/social media etc.) and market research methods
  • Demonstrable experience in marketing data analytics and tools
  • Solid computer skills, including MS Office, marketing software (Adobe Creative Suite & CRM) and applications (Web analytics, Google AdWords etc.)
  • Knowledge of HTML, CSS, and web development tools (e.g., Dreamweaver) desired
  • Working knowledge of customer relationship management (CRM) and content management system (CMS) platforms
  • Dependable, conscientious, thorough, accurate, and reliable
  • Excellent written and verbal communication skills
  • Strong problem-solving skills

  • Work Location: On Site

    This position has been determined to be ineligible for overtime (exempt) under the Fair Labor Standards Act (FLSA).

    What We Offer:

    Salary: $42,531 - $54,879

    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

    The University of Colorado Colorado Springs offers excellent benefits, some of which include:

  • Medical insurance, with the lowest cost option being $0 to the employee

  • Dental, Vision, Life and Disability insurance

  • Generous paid vacation and sick time accruals (14.67 hours of vacation and 10 hours of sick accrued per month, prorated if part-time)

  • Mandatory retirement plans. Employees contribute 5% of their annual compensation. CU doubles that and contributes 10%

  • Tuition Assistant Benefit available to you or a dependent

  • Paid Parental Leave after 12 months of employment

  • Off Campus Housing Resources

  • This position is dependent on the availability of auxiliary revenues funding.

    Tentative Search Timeline:
  • Priority will be given to applications submitted by September 4th, 2022. However, this posting will remain open until filled.
  • The potential dates for interviews with the search committee will be the week of September 5th, 2022.
  • The potential dates for interviews with the supervisor and appointing authority will be the week of September 12th, 2022.
  • The potential employee start date is October 1st, 2022.

  • The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.

    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.


    Qualifications
    Minimum Requirements:
  • A bachelor's degree from an accredited college or university
  • 2 or more years of working experience in retail and/or a marketing environment

  • Prefered Qualifications:
  • A bachelor's degree from an accredited college or university in management, marketing, or a related field
  • Experience working in a higher education environment

  • Physical Requirements:

    While performing the duties of this job, the employee is frequently required to move. Employee is occasionally required to have moderate bending, crouching, reaching, handling, fingering, moderate energy requirements, tasting/smelling, depth perception, color vision and good field of vision. The employee must occasionally lift and/or move up to 50 pounds, frequently lift and/or move up to 20 pounds and constantly lift and/or move up to 10 pounds.

    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.
    Special Instructions to Applicants: These positions are open until filled • Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 24891). • Official transcripts will be required upon hire. • Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or [email protected]. Job related inquiries should be directed to the posting contact. The University of Colorado Colorado Springs will not sponsor work visas or permanent resident applications for this position. The successful candidate must provide proof of eligibility to work in the United States upon hire. Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: To apply, please submit the following application materials to this posting. A current resume, a cover letter, and a list of 3 references and their contact information. Resume must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.

    Job Category: Hospitality

    Primary Location: Colorado Springs Department: C0001 -- Colorado Springs Campus - 40253 - VCSA-AUX-DINING & HOSPITALITY

    Schedule: Full-time

    Posting Date: Aug 15, 2022

    Unposting Date: Ongoing Posting Contact Name: Josh Hedrick Posting Contact Email: [email protected] Position Number: 00800886





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