History Program and Public Relations Coordinator

Job Details

History Program and Public Relations Coordinator

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Job Summary:
  • This is an open recruitment and a three-day notice will be given before the posting closes.

The Department of History, Anthropology, and Modern Languages & Literatures at Eastern Washington University is currently inviting applications to fill a 50% part-time, Program Coordinator. This is a 12-month project position and will be re-evaluated at the end of the 12-month appointment. Renewal of position will be based on department need and funding availability.

In this capacity, the position will provide support to the History and Social Studies Directors and the Graduate Advisor; respond to student inquiries; coordinate special projects; assist with marketing, recruiting, and website management. Position will exercise independent judgment and discretion relating to students in regard to EWU and departmental/program policies, guidelines, and contracts, and in implementing, interpreting, and applying program procedures and policies. Position will independently advise students, staff, and the public regarding the programs and the University, when engaging in recruiting activities, and by acting as liaison to local organizations, including the College of Art, Humanities & Social Sciences (CAHSS) and EWU College in the High School (CiHS).

In the course of performing the job duties, this position will have extensive involvement with students, staff, and the public in carrying out program activities, and will coordinate, schedule, and monitor program activities to determine consistency with goals. Position reports directly to the Director of the History Program.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 12 paid holidays (adjusted accordingly), tuition waiver benefit and more!

Applications will be accepted until further notice. Screening of applications will begin on August 24, 2022.All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

EWU expands opportunities for personal transformation through excellence in learning.

Required Qualifications:
  • Experience with website and social media development and maintenance.
  • One year full-time work experience maintaining both manual and electronic records and files.
  • Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

The requirements defined belowEACH require two years full-time work experience involving the functions/abilities described. This experience can come from one or more positions, as long as you offer at least two years full-time qualifying work experience in EACH of the requirements defined below:
  • Two years full-time work experience demonstrating strong computer skills using MS-Suite programs
  • Two years full-time work experience demonstrating success in EACH of the following:
    • Ability to handle a high volume of customer contact and provide customer service – “high volume” means receipt of an average of 50-100 customer contacts on a daily basis to include email, telephone calls, and teleconference (Zoom) communications;
    • Ability to work with others with a professional demeanor, excellent interpersonal and communication skills – communications must include both verbal/telephonic, email, and written correspondence;
    • Ability to successfully handle a demanding workload with overlapping deadlines and which requires great attention to detail, strong communication skills, perseverance, and initiative;
    • Ability to function equally well taking direction and working independently in an environment characterized by interruptions throughout the work day.

Preferred Qualifications:
  • Bachelors degree
  • Two or more years work experience in a higher education environment involving student support services
  • Minimum of one year experience using Canvas, EagleNet, Banner, and other university administrative systems, or equivalent
  • Competency with higher education institution processes and software
  • Bilingual Spanish/English

Other Skills and Abilities:
  • Flexibility
  • Collaboration
  • Communication
  • Teamwork
  • Time Management
  • Attention to Detail

Job Duties:
% of Time: 30
Responsibility / Duty: Graduate Student Communication
  • Organize regular Zoom orientations for online Master of Arts students and affiliated faculty
  • Respond to email and phone inquiries from current and prospective graduate students
  • Maintain availability to graduate students via Zoom during office hours

Essential Function Indicator: Yes

% of Time: 25
Responsibility / Duty: Program Outreach and Coordination Activities – 25%
  • Collaborate with CAHSS Undergrad/Grad Services Administrator to maintain relevant websites and marketing materials
  • Review, update and create materials for web pages
  • Design and distribute posters, flyers, and other print and electronic materials
  • Assist with event coordination
  • Manage social media and canvas pages
  • Facilitate dissemination of program information
  • Plan and implement student orientations, informational talks, and workshops

Essential Function Indicator: Yes

% of Time: 15
Responsibility / Duty: Coordinate Special Projects & Events
  • Assist in coordination of special projects and events, including work of major importance to the program
  • Develop and prepare informational materials designed to inform and recruit student participants; conduct presentations at student recruitment and orientation meetings
  • Attend team meetings; travel periodically to attend meetings and recruiting events

Essential Function Indicator: Yes

% of Time: 15
Responsibility / Duty: Program Related Public & Organizational Contact
  • Serve as primary contact with students, faculty, faculty field instructors, and external agencies regarding program policies and procedures
  • Independently advise students, staff and the public regarding the program and the University
  • Initiate, maintain, and distribute student contact information
  • Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, businesses, industry and government, interpreting policies and making decisions which facilitate progress of project(s)
  • Represent the programs at public, program, and College functions
  • Coordinate and advance program information with EWU programs and College staff – Undergraduate/Graduate Service Administrator.

Essential Function Indicator: Yes

% of Time: 15
Responsibility / Duty: Technical & Administrative Support
  • Assist students with EagleNet, Canvas, and web-based and online technologies
  • Provide administrative support to Director(s)
  • Design office procedures, policies and forms including interpretation and application of administrative policies to the work of the program
  • Coordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum, and instruction
  • Use EagleNet, Banner, Canvas, and other software to assist staff and student
  • Other administrative duties as assigned

Essential Function Indicator: Yes

Conditions of Employment:
This is a 12-month 50% part-time project position and will be re-evaluated at the end of the 12-month appointment. Renewal of position will be based on department need and funding availability.

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.
Salary Information: The salary range for this 50% position is $18,960 (minimum) up to $23,784. Where the hired candidate will begin within this range is dependent on education, experience and skills.

Posting Date: 08/11/2022
Open Until Further Notice: No
Closing Date:
Screening to Begin: 08/24/2022

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/9112

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

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Eastern Washington University is a student-centered, regionally based, comprehensive university. Its campus is located in Cheney, within the Spokane metropolitan area, with additional learning centers in the region and elsewhere in Washington State. Its mission is to prepare broadly educated, technologically proficient, and highly productive citizens to attain meaningful careers, to enjoy enriched lives, and to make contributions to a culturally diverse society.

Eastern Washington University will achieve its mission by providing:

  • an excellent student-centered learning environment;
  • professionally accomplished faculty who are strongly committed to student learning;
  • high-quality integrated, interdependent programs that build upon the region's assets and offer a broad range of choices as appropriate to the needs of the university's students and the region; and
  • exceptional student support services, resources, and facilities.

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