Job Title: Director, Financial Aid Technology Services
Location: LSC-System Office UP
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 37442
Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Advance Equity
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000+ students each semester. LSC has been named a 2021 Great Colleges to Work For® institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes ‘America’s Best Employers By State’ list.LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE:

The Director, Financial Aid Technology Systems will be responsible for the overall direction of the Financial Aid (FA) Technology Systems area. This includes, but is not limited to, oversight and supervision of the area’s professional staff.

ESSENTIAL JOB FUNCTIONS:

Responsible for technical oversight to the FA office as it relates to student information systems and other software productsBuilds SQL RoutinesResponsible for configuration, operation and maintenance of all technology platforms to administer financial aidUses PeopleSoft Query Manager to retrieve data from Oracle database Acts as the primary liaison between the Financial Aid Department and Office of Technical Support, works closely with appropriate OTS programmers, cooperates with the OTS department, partners with other cross-departmental and cross-divisional functional staff on initiatives for system and data integration and upgradesProvides product support of tested PeopleSoft Campus Solutions Financial Aid modules; tests releases of bundle updatesCreates and tests queries and reportsPresents data findings to Lone Star managementMaintains current knowledge of federal, state, and institutional regulations and guidelines that may impact financial aid processingAssists Business Analysts to investigate, implement and document new business process flows for functionality in compliance with federal and state regulations, institutional policies and departmental standard operating proceduresServes on appropriate committees and work teams for PeopleSoft implementation and data integrity issuesResponsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS and ABILITIES REQUIRED:

Strong computer literacy and database management skillsStrong interpersonal, verbal, and written communication skillsAbility to work effectively with a wide range of constituencies in a diverse communityKnowledge of student information systems, customer relations management systems and databases (e.g. People Soft); NSLDS, EDconnect and CODAbility to troubleshoot and resolve technical issuesAbility to work in accordance with policies, procedures, and federal and state regulationsExcellent time management, multitasking and organizational skillsAbility to work independently, or as part of a team, in a fast-paced environmentAbility to utilize multiple platforms for data extraction and report generationAbility to communicate with both technical and functional users during system updates

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipmentInterface with internal and external contacts as needed to carry out the functions of the positionWork is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

Bachelor’s degree and at least 5 years of related work experience, with at least 3 years in a Manager- or Director-level positionMust be in, and maintain, good standing with the Department of Education for continued employmentMust successfully complete all NAFSAA Professional Credentials within one year of hire

PREFERRED QUALIFICATIONS:

At least 3 years of PeopleSoft experienceCertified Financial Aid Administrator (CFAA) certification

Salary

Hiring salary range is $74,380 - $85,537

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.