Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

DUKE LAW SCHOOL
Alumni and Development

ALUMNI ENGAGEMENT COORDINATOR
Program Coordinator, Level 10, Job Code 2321

Job Description
Occupational Summary

Reporting to the Director of Alumni Engagement, the Coordinator will assist with creating a robust alumni relations program, providing multiple opportunities for the life-long engagement of alumni with Duke Law School. The Coordinator will be fully involved in the planning and execution of alumni events, physical and virtual, and will work closely with alumni volunteers.

The Program Coordinator must have the ability to organize, manage, and complete multiple complex projects and tasks simultaneously with thoroughness, accuracy, timeliness, initiative, and sound judgment. Minimal supervision on these projects is expected. The Program Coordinator may exercise supervision over volunteers, temporary staff, or students in support of these efforts and/or in support of special events for Duke Law.

Work Performed

Volunteer Management (40%)

• Serve as staff liaison for the Duke Law’s regional volunteers, including the Law School’s 13 regional alumni boards.
• Coordinate regional alumni volunteer training and development opportunities.
• Maintain regular communication with regional volunteers, including overseeing production of the monthly volunteer newsletter.
• Work with assistant director to plan a calendar of regional events and manage regional events budget.
• Support regional alumni volunteers and hosts in the planning and execution of volunteer-driven events.
• Support Law School colleagues in the planning and execution of regional programs with alumni and students.
• Partner with assistant director and Duke University Alumni Engagement & Development (AED) staff to support Law School collaborations with University sponsored regional programs, including serving as staff liaison to Law alumni volunteers serving on University regional boards.
• Serve as on-site coordinator for local alumni events, including occasional travel to regional events.
• Build and maintain content for volunteer and affinity groups on the Duke Alumni Network, an online directory and portal for Duke alumni.
• Provide administrative support of LAA Board and Alumnae Leadership Council, including preparing minutes for meetings, updating rosters, compiling board meeting materials, and preparing documents for LAA Board committees.

Event Planning (40%)

• Oversee the Alumni & Development Office’s use of Cvent event registration platform
  • Build and manage event registration sites
  • Create and schedule event email communications for all Law School alumni events including regional programs, on-campus alumni events, board meetings, and Reunion.
  • Manage and track invitations and responses and ensure event attendance data is up to date within the alumni and development database.
  • Oversee event registration, revenue collection, and check-in processes for Reunion.
• Research and coordinate with vendors, venues, and external partners as needed to facilitate logistics for events.
• Coordinate logistics for ADO virtual events including managing the ADO Zoom account and overseeing post-event captioning and transcription processes.
• Maintain the Alumni Engagement Events & Communications calendar and fiscal year events list.
• Design and/or format nametags and other various printed or emailed materials for events.
• Develop and track feedback from post-event surveys.
• Assist with registration, staff events, provide general and logistical assistance.

Data Management (10%)

• Effectively use Duke alumni and development data management systems to track engagement metrics and pull alumni contact lists as needed for event invitations, volunteer outreach, and student organization event support.
• Identify new tools and resources to enhance data visualization and analysis for the alumni engagement team.
• Assist with compiling data for reports, including fiscal year operating plans and year-end reports.
• Other Programmatic/Departmental Assistance (10%)
• Receive and respond to requests for information and assistance from alumni, including managing the Duke Law Alumni Office general email account, sharing record updates as appropriate.
• Collaborate with ADO colleagues and Law School Web Updates team to keep content current for portions of the Duke Law alumni website.
• Participate in short- and long-range planning for programs.

Minimum Qualifications
Education
Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.

Experience
Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR

EXPERIENCE.

Skills and Abilities:

• High level of proficiency in spreadsheet, word processing, database, website management, design, photo editing, and financial management computer programs
• High level of competence in both written and oral communication
• Ability to manage multiple projects and deadlines simultaneously, with careful attention to detail, and flexibility in meeting changing priorities
• Comfort balancing ongoing tasks with frequent interruptions and questions throughout the day
• Comfort working in a fast-paced, customer service-oriented environment
• Ability to work cooperatively with other members of the ADO staff and function effectively as a member of a team
• Ability to work successfully with Law School administrators, members of the faculty, and students
• Ability to develop relationships with a diverse, geographically widespread body of Law School alumni
• Ability to work evenings and weekends when needed
• Valid driver’s license

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.