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Duke University
Operations Engagement
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Job Details

This position reports to the Assistant Vice President of Lifelong Learning and provides oversight of the development, marketing, and execution of educational programs dedicated to professional and personal development for alumni in support of the Forever Learning initiative. Working with faculty and university administrators, alumni, the Alumni Engagement and Development (AED) staff, and vendors, the Director manages in-person programs on campus and in the regions, online courses, and other virtual opportunities available to alumni in support of strategic goals. The Director will also manage the work of other members of the Lifelong Learning team on programs and resources related to professional development for alumni.

Work Performed

Program Development and Execution

    Develop and execute programs for alumni and their families that supports their professional and personal development. Identify and recruit faculty, senior administrators, and alumni as speakers for and partners in programs. Work with faculty on the development of program content and support materials. Collaborate and coordinate with AED partners who support and develop career-focused programs and resources to provide constituent-focused opportunities that achieve strategic goals and drive engagement on campus, online, and in the regions. Evaluate and refine programs using comprehensive reports and data to improve outcomes and build engagement. Ensure program-related data is appropriated coded and managed.Oversee all project-related administrative functions. Share supervisory responsibility for program staff on projects as appropriate.

Collaborate with university-wide colleagues

    Build relationships with campus partners to feature Duke’s resources and innovative programs, top-notch researchers, and new initiatives in educational programs for alumni.Serve as advisor and resource to key partners including Learning Innovations and Continuing Studies on the development of new professional development courses, certificate programs, and other continuing education opportunities. Represent the Lifelong Learning team on the Alumni Careers Roundtable and other professional development and career-focused initiatives at Duke.

Marketing and Communications

    Coordinate and collaborate with the AED Marketing, Communications and Stewardship team on the implementation of comprehensive marketing concepts for programs available for alumni, working in collaboration other AED teams and campus partners. Develop and support the creation of the Forever Learning Newsletter, including special issues dedicated to professional developmentCommunicate with program participants and potential participants, including faculty and administrators, both in writing and in one-on-one interactions to provide information and handle questions and complaints

Support the work of Lifelong Learning programming and broader AED initiatives

    Represent Duke University and AED at select functions and events, including serving as the Duke Host on specific programs. Generate and share reports and presentations that demonstrate the work done by the Lifelong Learning team to other schools, units, and volunteers as needed.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Desired Skills

Program development and assessment experience preferred; knowledge of business and management principles involved in strategic planning and resource allocation.

Behavioral Competencies

Curiosity and Information Seeking

Attention to Detail

Planning, Prioritizing, & Multitasking

Collaborating with Others

Expresses Ideas Orally & In Writing

Shares Knowledge

Minimum Qualifications


Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.


Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience. OR ANYOTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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