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Financial Aid Counselor - Pell Coordinator (49845)

Indiana Tech
Fort Wayne Campus - Fort Wayne, IN, 46803

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job Location: Fort Wayne Campus - Fort Wayne, IN

Position Type: Full Time

Education Level: Bachelor's Degree Preferred

Job Category: Finance

Indiana Tech is a thriving, independent, teaching-oriented institution with a focus on career-oriented programs in business, engineering, information technology and computer science, criminal justice, life sciences, human services and many other concentrations. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus and nearly 5,000 students in its College of Professional Studies programs online and onsite at 15 regional locations. Degrees are offered at the associate, bachelor, master and doctoral levels.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Institute of Technology embraces diversity and equal opportunity intentionally. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diversity and inclusion among our employees is critical to our success with respect to educating our students to become global citizens. Indiana Tech is an Equal Opportunity Employer.

Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan.

General Summary

This position will support the Financial Aid Department in the creation, processing, and reconciliation of the Pell grant program. They will also be one of the primary team members to work with students.

Principal Duties & Responsibilities

  • Practice and deliver outstanding customer service to students
  • Responsible for the origination, posting, and reconciliation of Pell grants between our two systems as well as with the federal government
  • Be willing and able to work in a team environment
  • Complete various external agency forms for students.
  • Will assist department in the packaging of student aid
  • Part of a team that reallocates aid based on student credit hours per session
  • Work with incoming and currently enrolled traditional and accelerated/online students
  • Relay information by phone, email, and mail service
  • Daily functions of the financial aid office as requested


  • Bachelors Degree preferred
  • Ability to work independently and maintain confidentiality
  • Good interpersonal and communication skills
  • Exemplary customer service skills
  • Organization and time management skills
  • Ability to multi-task and work in a team environment
  • Strong written and verbal communication skills
  • Computer Skills:
  • Word: Advanced
  • Excel: Intermediate
  • Jenzabar: Intermediate
  • PowerFAIDS Intermediate
  • Experience

    • Minimum of two years of experience in a financial aid role is preferred

    Working Conditions

    Work is normally performed in a typical interior/office work environment.

    Applicants should submit a resume and cover letter in the application process. For preferred review of materials, please apply by September 10, 2022.

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