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International Programs Coordinator

NC State University
Raleigh, NC
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Job Details

Posting Number:


Internal Recruitment :


Working Title:

International Programs Coordinator

Anticipated Hiring Range:

$48,000 - $51,000

Work Schedule:

Monday - Friday, 8 am - 5 pm

Job Location:

Raleigh, North Carolina

Department :

Study Abroad Office

About the Department:

The Study Abroad Office is a unit within the NC State Office of Global Engagement, which supports the University’s overall mission of being locally responsive to the needs of our community while promoting globally engaged research, education, and economic development programs that address the grand challenges of our global society. The mission of the Study Abroad Office is to serve all North Carolina State University students by providing academically well-matched, immersive experiences abroad, with a commitment to safety and accessibility.

Essential Job Duties:

Program Management Responsibilities:

  • Manage, as part of a team, a portfolio of faculty-led group programs, from development through post-program.
  • Coordinate and administer designated portfolio of NC State group programs (currently faculty-led or staff-led programs within the Division of Academic and Student Affairs, the College of Natural Resources, and the College of Education) in collaboration with faculty and program personnel, including: manage the program proposal and renewal process; assist with program budgets in collaboration with the Program Budget Specialist, and develop and maintain program promotional materials.
  • Manage the complete student application and acceptance process in coordination with program directors and Study Abroad Program Associate.
  • In collaboration with the relevant Study Abroad staff, support the program once on site, which may include assisting health and safety incidents, student conduct, program/budget changes, and any other programmatic questions or concerns, all in adherence with University and office policies.
  • Serve as an on-site program leader or staff assistant, as needed.
  • Serve as the lead contact for designated colleges on the development of new programs.
  • Work closely and maintain appropriate relationships with faculty, academic advisers, and other campus partners throughout the university to ensure programs align with the needs of the university.
  • Monitor student demand for programs within their college.
  • Under the direction of the Associate Director and in collaboration with college liaisons, help assess existing group programs and identify new programs, as needed, to ensure a diverse portfolio of programs that meet the needs of students and designated colleges.
  • This position is expected to maintain the confidentiality of communications and files and protect student privacy according to federal law and institutional policies.
  • In conjunction with other Study Abroad Office staff, assist with pre-departure orientation programs for outgoing and incoming students, trainings for program faculty directors and personnel, and other office-wide events.
  • Collaborate with the Director, Associate Director, and Assistant Directors in developing and implementing new programs, projects and initiatives, as needed.
  • Represent NC State and the Study Abroad Office at state, regional, and national conferences, as needed.
  • Represent NC State and Study Abroad Office on-site visits to international partners and for program development, as needed.

Global Responsibility:
  • This position will coordinate office-wide strategic communications and outreach, including: creating and maintaining a communications calendar; website design, upkeep and featured stories; marketing/outreach material design (electronic and hard copy, including program page templates and layout); University Development major fundraising campaign communications (Day of Giving); accepted student newsletters for summer group programs.
  • Develop communication strategies to meet our outreach and engagement goals, with a particular emphasis on diversity and inclusion.
  • The position will collaborate closely with study abroad advisors who manage social media and student newsletters.
  • The position will assist with and serve on the Global Engagement Communicators group and other relevant University committees, as needed.
  • The position will ensure overall messaging is on-brand and aligns with office values and strategic priorities.
  • Manage additional global responsibilities as needed.

Other Responsibilities:

  • Other duties as assigned.

Minimum Education and Experience:

  • Master’s degree in a relevant field, or Bachelor’s degree plus alternative or equivalent professional training and experience.
  • Minimum two years of professional work experience in the field of higher education.

Other Required Qualifications:

  • Minimum of two years professional experience in international education, advising, student services, or relevant field
  • Ability to demonstrate a thorough understanding of study abroad
  • Ability to interact with, identify, and understand the needs of underserved and underrepresented populations
  • Demonstrated success working in a collaborative, team-oriented environment
  • Excellent communication skills, including public speaking and outreach or marketing initiatives
  • Detail-oriented and well-organized; ability to prioritize workload and adapt to changing demands and priorities; ability to thrive in a demanding job environment
  • Strong computing skills, including working with and learning new software; computer proficiency, particularly MS Excel and Google suite or similar software
  • Must be willing to work occasional evenings and/or weekends

Preferred Qualifications:

  • Master’s degree in a relevant field
  • Experience studying, living, and/or working abroad, or engagement in other relevant intercultural context
  • Previous experience working in a study abroad office and on a university campus
  • Experience working with faculty
  • Demonstrated ability to collaborate effectively in the development and management of study abroad programs
  • Demonstrated commitment to equity, diversity, and access in education abroad
  • Experience using Terra Dotta Software for Study Abroad
  • Demonstrated high work ethic with a willingness to work flexible hours, as needed
  • Willingness to engage in professional development to stay abreast of best practices
  • The ideal candidate would possess both a high level of professionalism and exhibit empathy and enthusiasm in interactions with others

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled

Special Instructions to Applicants:

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

Applicants are kindly asked to refrain from contacting the Study Abroad Office directly to inquire about the status of their application. Thank you.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

390301 - Study Abroad


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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