The Data Specialist maintains data, ensures proper use of data, supports effective divisional reporting for University Advancement and helps to maintain continuous data integrity improvements. University Advancement is the fundraising and alumni relations division for the university, and our in-house marcom team helps engage Miami's alumni/donors through a variety of in-person events and virtual experiences, digital and social media channels, content creation, publications and promotional marketing materials. It’s a fast-paced, highly collaborative work environment in a quintessential college campus setting in Oxford, Ohio. Miami University recognizes that technology enables us to find new ways of providing first class service and workplace flexibility. This position is approved for remote work on a hybrid basis, following a successful period of six (6) months of employment. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason. In alignment with Miami University’s statement on Diversity and Inclusion, University Advancement is committed to and fully embraces the philosophy and belief that a diverse community is among an institution's greatest strengths. The Division of University Advancement is committed to creating an inclusive work environment where all people feel safe, valued, and respected. To view our full statement including our specific commitments, please visit our website: miamialum.org/DEI_statement.
• Manages adhoc reporting requests and provides training, administration, and support for self-services reporting services and tools. • Provides regular data maintenance and data augmentation including loading, adjusting and maintaining accurate data in the Alumni and Donor database areas including data acquisition, managing global changes. Manages and runs existing ERP processes to add and maintain alumni and donor data. • Enforce policies, auditing and procedures to ensure the integrity of the alumni/donor Database and the quality of the mailing lists and reports that are delivered to customers. • Conducts global changes and/or data imports to maintain data, and periodically eliminates obsolete data. • Provides adhoc reporting to internal and external partners and suggests and makes minor changes to reports with assistance from the Advancement IT Team. • Builds and maintains positive working relationships with team members, internal partners and external vendors. • Monitors maturity model for data integrity to provide constant improvement initiatives for the improvement of data quality. • Tracks tasks and progress using task management tools including ticketing for services from central I.T. as needed. • Maintain current understanding of client business processes and functions as it relates to adhoc reporting. • Perform other related duties as required or assigned.
Associate's degree and one year of relevant experience, OR three years of relevant experience
Knowledge, Skills and Abilities
• Experience working with a variety of customers in a professional office environment. • Experience working with computer software including Microsoft Office and Google products. • Proven ability to work with business data or mailing/communication data. • Experience managing a medium to large task list and meeting deadlines. • Demonstrated verbal and written communication skills; including communicating with technical and non-technical clients, and with clients and staff at all organizational levels. • Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, and suggestions.
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.
For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.
Labor Law Posters for Applicants:
Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
Benefits Eligible: YES