The Financial Aid Counselor is responsible for the initial financial aid (FA) contact with perspective students and recurring contact with continuing students, advising and assisting students with FAFSA completion and setting the expectation for what students should anticipate during the FA process.

This role is primarily remote however candidates will be excepted to travel 10-15% of the time to campus and office locations.

Principle Duties:

• Inbound and outbound calls to students to complete initial FAFSA.
• Serves as the primary contact for students to promote FAFSA completion and missing documents.
• Serves as the primary contact for continuing students for new FAFSA completion and missing documents.
• Counsels incoming students on financial aid resources.
• Stays up to date on financial aid information by attending Financial Aid workshops.
• Other duties as assigned by the Assistant and/or Director of Financial Aid.

Essential Knowledge, Skills, and Abilities:

• Strong communication skills.
• Excellent customer service skills.
• Ability to work without close supervision.
• Flexible and quick learner.
• Desire to learn.
• Strong teamwork skills.
• Ability to empathize with different demographic populations.

Position Qualifications:

• 1-2 years of customer service experience.

TCS Education System offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

TCS Education System is an Equal Opportunity Employer.

About TCS Education System:

TCS Education System was founded in 2009 as a nonprofit organization with a mission of preparing innovative, engaged, purposeful agents of change who serve our global community.

TCS Education System features a network of specialized institutions, which are backed by a model of education that prepares socially responsible, culturally competent professionals in applied fields such as psychology, law, health care, and education. TCS Education System partners—The Chicago School of Professional Psychology, The Santa Barbara & Ventura Colleges of Law, Pacific Oaks College & Children’s School, Dallas Nursing Institute, and Saybrook University—each offer scholarship, training, and service opportunities directed to a specific career path while providing a transformative educational experience.

For more information, visit www.tcsedsystem.edu

Please note: For the protection of faculty, staff, students and all who enter our facilities, TCS Education System has made the decision to require COVID-19 vaccination for all employees, unless granted medical or religious exemption, as a condition of employment.

TCS Education System offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

TCS Education System is an Equal Opportunity Employer.