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Employment Counselor, CIES Program

Northern Essex Community College
Lawrence, MA

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Job Details

Category:: Professional
Department:: MassHire
Locations:: Lawrence, MA
Posted:: Aug 9, 2022
Closes:: Aug 23, 2022 - 11:59 PM EDT
Type:: Full-time
Ref. No.:: 261770
Position ID:: 151683

Job Description:

Employment Counselor, CIES Program: Career Development Counselor; MCCC/MTA Unit Professional Position; 37.5 hours per week; Pay grade 4; Grant funded. This position is partially remote, with the ability to work at the on-site location at the MassHire Merrimack Valley Career Center in Lawrence

Summary: The purpose of the Comprehensive Integrated Employment Services (CIES) program is to support parents who are receiving cash assistance from the Massachusetts Department of Transitional Assistance (DTA) to gain the skills and connect to the resources necessary to make a successful transition from public assistance to employment on a career pathway. As the primary staff for the MassHire Merrimack Valley Career Center (MMVCC) CIES program, the employment counselor will recruit program participants and provide services that will result in the identification and achievement of goals leading to financial stability.

RESPONSIBILITIES: Reporting to the Career Center Assistant Director, the Employment Counselor will be responsible for but not limited to:

  • Perform outreach and recruitment activities, including presentations at the local DTA office, that result in enrollments for the MMVCC CIES program; continually assess and work toward implementing effective recruitment methods that yield positive enrollment outcomes.
  • Provide in-depth information to program participants regarding the full array of available career center services.
  • Provide information on Massachusetts' initiatives to reduce the pressures of the sudden loss of income and other benefits as individuals enroll in CIES so they have the resources they need to plan a successful transition from benefits.
  • Administer Test for Adult Basic Education, WorkKeys, achievement tests, as well as other skills and vocational aptitude assessments and tests, as needed.
  • Conduct comprehensive assessment for each participant. This assessment includes a review of educational background, basic skills, occupational skills, prior work experience and transferable work skills, strengths, employability, interests, aptitudes, soft skills, review of Labor Market Information (LMI), supportive service needs, and employment barriers.
  • In collaboration with the participant and based on results of comprehensive assessment, develop a career action plan that identifies short- and long-term goals and outlines services including, but not limited to, education and training, supportive services, and financial literacy that will lead to achievement of the participant's employment and self-sufficiency goals.
  • Perform case management with contact occurring, at minimum, every 2 weeks to provide guidance and support, keep participants on track, identify solutions to real or perceived barriers to participation, enable proactive problem-solving, and determine progress toward achieving goals.
  • Provide individual and group job search instruction, including understanding and communicating strengths, finding and evaluating jobs, resume and cover letter development, interviewing, use of social media for job search, and networking.
  • Connect participants to MMVCC services that will assist them to achieve their goals.
  • Enable participants to use the SkillBase platform, an on-line resource that provides educational modules to improve English language skills and to gain information on job readiness, communication, work-life balance, time management, financial planning, and other topics to promote self-confidence and competence.
  • Connect participants with resources to obtain financial coaching, budget planning and other services to support working toward a secure financial future. Check-in with participants throughout the program to track progress toward achieving financial wellness goals.
  • Work closely with career center recruiters and business service representatives to facilitate referral of participants to employment opportunities that match career pathway goals.
  • Participate in case conferences with program management for consultation on difficult cases.
  • Maintain and document all services and notes in the Massachusetts One Stop Employment System (MOSES) database for monitoring review and compliance.
  • Position requires travel to other agencies
  • Participate in staff development and cross training opportunities that expand and support functional skills and promote professional growth.
  • The Classification Specification is available at: Development Counselor - HB 1109.doc



  • Bachelor's degree in Counseling, Psychology, or closely related field; with three (3) years experience and/or training that includes vocational counseling, vocational testing/assessment, vocational referrals, employment services, or career development/transition; or an equivalent combination of education, training, and experience
  • Commitment to helping residents of the Merrimack Valley attain their employment goals with the aim of achieving financial stability and opportunity for growth
  • Proficient in use of computers
  • Availability to work evenings and weekends, on an infrequent basis, for which compensatory time will be offered per the MCCC contract.


  • Bilingual (English/Spanish) strongly preferred
  • Understanding of the developmental needs of individuals in the 18-24 years age range
  • Knowledge of strategies to support the career development success of youth in the target age range
  • Strong oral and written communication skills
  • Problem-solving skills
  • Familiarity with local school systems and area youth serving community agencies
  • Experience working with and supporting a culturally diverse population.

Additional Information:

SALARY: Anticipated salary range is $52,754.00.00 to $55,442.00 annually, pay grade 4. Includes a complete fringe benefit package such as competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

COVID VACCINATION: Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff are required to be fully vaccinated by January, 2022. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

Application Instructions:

TO APPLY: To be considered for this position you must submit a cover letter & resume online


DEADLINE: August 23, 2022 POST#: 261770

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219, 978-556-3928/ [email protected] Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at:


Northern Essex Community College, with campuses in Haverhill

and Lawrence, Massachusetts, was designated as New England’s

first Hispanic Serving Institution in 2001. We serve approximately

5,000 students each semester in the beautiful, historic Merrimack

Valley region of northeast Massachusetts.

Our suburban Haverhill campus sits on over a hundred pastoral

acres near Kenoza Lake and features the David Hartleb Technology

Center, the award-winning Behrakis Student One-Stop Center,

and more than $20 million in recent classroom and student area


Our urban Lawrence campus is centered around the new, stateof-

the-art $27 million El Hefni Health and Technology Center, as

well as the recently renovated Dimitry classroom building, the

Haffner-Fournier Education Center, and “The Hub,” home to our

“Communiversity” partnerships and Revolving Test Kitchen for

aspiring restauranteurs.

NECC has also recently completed construction of the Lupoli

Family Hospitality and Culinary Arts Institute at the The Heights

in downtown Haverhill, manages the MassHire Merrimack Valley

Career Centers, and, through our NECC Police Academy, has

become one of the largest providers of police education and

training in Massachusetts.

Both campuses are a short drive to Boston and to the beaches and

state parks along the coast and to nearby mountains, lakes, and ski

resorts in Maine and New Hampshire.

NECC is a college with an organizational culture that prizes

initiative and innovation, and seeks to identify and develop the

strengths in students, faculty, staff, and programs in order to grow

and improve. We are also committed to using evidence to guide

our planning and decision-making, and to closing equity gaps in

student success, wherever they exist.

These values are reflected in our Equity Imperative, the most

important of our strategic plan goals; in the creation of our new

Center for Equity and Social Justice; in decade-long affiliation

as a leader college with Achieving the Dream; in our work using

Appreciative Inquiry for planning; and in the recent successful

completion of our ten-year NECHE comprehensive self-evaluation

for accreditation.

NECC offers comprehensive programs of study leading to an

associate in arts degree, an associate in science degree, an

associate in applied science degree and certificates of program

completion. Students can select from over 60 different academic

programs of study and a wide array of non-credit corporate and

community education offerings.

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