Support Specialist - Public Safety Training Center & Aircraft Rescue and Fire Fighting Contracting

Fox Valley Technical College

Job Category
Regular Support Staff
FVTC Worksite
Public Safety Training Center
Hourly Rate
$20.90
Hours Per Week
40


Job Description Summary
This position performs a wide variety of support and technical duties to create, schedule and support various aspects of specialized training, seminars, host trainings, civilian training courses and Public Safety Training Center (PSTC) facility rental events. This position supports Business and Industry Contracting Services and Public Safety Division training efforts at the PSTC and ATW/ARFF Facility; including resource reservations, contract development and submission, billing while responding to customer questions and needs.

Work schedule: Monday through Friday, 7:30am - 4:00pm. Flexibility in schedule may be required.

Job Description

ESSENTIAL JOB FUNCTIONS

• Assist with the coordination and facilitation of Public Safety training programs, technical assistance, & other related activities.
• Compose project materials as directed, including curriculum, correspondence, reports, presentation materials and miscellaneous documents. Includes class sections, events/room scheduling and logistics; instructor coordination; training material production and delivery.
• Serve as an on-site contact for PSTC Facility related events; such as Facility rentals, seminar offerings, civilian course offerings and hosted training events.
• Assists Dean and Associate Dean in the annual budgeting process for PSTC law enforcement related equipment, supplies and other resources for the purposes of specialized training and facility usage.
• Work cooperatively with the Division Academic Operations Specialist in utilizing 25-Live to schedule and set-up rooms for internal and external facility reservation requests. Generate and distribute facility usage reports for internal and external stakeholders.
• Populate the ACADIS WIDOJ officer training portfolio upon completion of training programs and generate certificates for course completions when needed.
• Coordinate special media set-ups with Media Services and assist public safety facilitators in the use of audio visual equipment when needed.
• Coordinate the set-up of training rooms prior to class.
• Create work orders for major and minor maintenance and repairs of equipment and facilities.
• Market classes on WILENET, create and distribute marketing materials at the PSTC and amongst the members of the Public Safety Training Advisory Committee.
• Prepare and invoice contracts for external customer facility usage and coordinate billing with Financial Services. Assist with Division revenue generations by collection of overdue invoices.
• Use MyTraining to register participants in specialized public safety training.
• Monitor the CJ Register email account and assist with online self-service accounts.
• Managing and filing of electronic data for specialized training, to include developing, delivering and collecting contract training evaluations.
• Process Adjunct time sheets; put up class sections and enter final grades on all Contracting courses.
• Schedule, coordinate, prepare and distribute agenda materials for the Public Safety Training Advisory Committee meetings.
• Record, transcribe and maintain files; along with ongoing communication.
• Update and maintain the Training Advisory Committee Address List Database with new and existing members.
• Assist with the development and implementation of ideas and projects related to communication efforts with our District Law Enforcement partners and members of the Training Advisory Committee Attend law-enforcement related training, meetings and conferences as needed to support partnership development Cross-train and provide back-up to other Support Specialists within the Division.

SECONDARY JOB FUNCTIONS

• Serve as customer service back up to the B&I Account Manager and ARFF Program Instructor as needed; directing inquiries, answering the telephone, checking messages and responding to customer inquiries.
• Maintain communication with Business and Industry Services (BIS) involving processes related to Public Safety Contracting. Other duties as assigned.

​

QUALIFICATIONS, TRAINING, AND EXPERIENCE

• Associate Degree in Administrative Assistant or related field AND
• Two years of recent, related work experience, OR,
• An equivalent combination of related education, training and experience.
• Advanced skills in Microsoft Word, Excel, PowerPoint and Teams.

ESSENTIAL APTITUDES, SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS

• Demonstrate ethical conduct in all aspects of the work environment.
• Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers.
• Excellent oral and written communications skills, as well as good listening skills.
• Ability to identify needed action and meet detail-oriented deadlines without continual direction.
• Excellent organizational skills and ability to work under pressure.
• Neatness in work and appearance.
• Demonstrate a positive attitude, maturity, initiative and integrity with a professional image contributing to the success of the college.
• Work effectively in a team environment.
• Ability to work with diverse student, staff, and community populations.
• Ability to maintain confidentiality and professionalism.
• Accept responsibility for professional growth.
• Dependable, punctual, and commitment to following through on tasks. Flexibility in work schedule is required.

Additional Information

Starting pay: $20.90 per hour.

Note: Internal applicants' wage will be based upon the applicable compensation structure.

FVTC strongly and actively strives to increase diversity and provide equal opportunity within its community. FVTC does not discriminate against persons based on age, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sexual orientation, transgender status, veteran status, weight or any other protected class.


To apply, please visit: https://fvtc.wd1.myworkdayjobs.com/en-US/FVTC/job/Appleton-WI/Support-Specialist---Public-Safety-Training-Center---Aircraft-Rescue-and-Fire-Fighting-Contracting_JR2022-34

Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.







Copyright ©2022 Jobelephant.com Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency
jeid-48f26c71345a7c4ca7e594e9d7fbb888