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Audio Visual System Programmer

Employer
The University of North Carolina at Charlotte
Location
Cameron

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Administrative Jobs
Technology, Analysts & Programming, Multimedia & Audiovisual
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Number:

007751

Vacancy Open to:

All Candidates

Working Title:

Audio Visual System Programmer

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:

12

Work Schedule:

7:30 am – 4:30 pm, Monday – Saturday with one weekday off. Saturday work is frequently required.

Hours per week:

40

FLSA Status:

Exempt

Division:

Academic Affairs

Department:

Academic Services (Adm)

Work Location:

Cameron

Salary Range:

$66,189 - $80,000

Primary Purpose of Department:

The Audio Visual Integration team is part of the School of Professional Studies, reporting to the Senior Associate Provost for Academic Affairs. The Audiovisual Integration Team designs and installs all of the audiovisual systems for the University’s learning spaces, common spaces, and digital signage. The School of Professional studies works collaboratively with departments, colleges, and academic support units to ensure integrated partnerships for enrollment growth, student success and faculty effectiveness in teaching.

Primary Purpose of Position:

The AV Systems Programmer will be required to create custom control system programming and to develop documentation for all AV installation projects at UNC Charlotte. This position will also be responsible for the design, monitoring, and commissioning of complex AV systems. May also monitor and respond to tier 3 (advanced troubleshooting) calls to the Classroom Support Call Center. Responsible for working with faculty and staff in the performance of duties as a representative of the AISLE group which will require strong customer service skills. Position may occasionally serve as a project manager during peak operations periods.

Summary of Position Responsibilities:

This position will create, test and deploy AV control systems programs for Classroom Support Projects. Develop GUI design interfaces and is solely responsible for all room control system programs and providing technical expertise for the touch panel reporting component of the Classroom Conditions Assessment Program. Utilize the departmental project management software tools to provide updates, track project progress, and indicate completion of all assigned tasks. Configure, update and maintain the Crestron Fusion database which is utilized to monitor and report on classroom AV equipment. Analyzes and assesses customer needs to develop effective and appropriate audiovisual control and switching solutions. Create functional system design drawings using standard AV drawing software tools. Assist with project closeout tasks including advanced AV systems troubleshooting, debugging and commissioning to ensure proper system operation. Conduct technician and end user training as needed. This position also works with staff to troubleshoot and resolve any and all control programming issues in smart classrooms. Provides technical support and expertise to staff to develop basic programming troubleshooting and deployment. Act as support expert for all control programming projects delegated to outside contractors. Identifies trends and makes suggestions for technical modifications to solve existing and future problems. Contributes to decisions based on weighing options and consequences. Demonstrates knowledge of other work specialties and integrates this knowledge to develop and communicate solutions. Develops and/or implements information technology solutions to enhance organizational success.

Minimum Education/Experience:

Graduation from a two-year technical college with a major in computer science, information technology, or related area and two years in the information technology field related to the position’s role; or graduation from a four-year college or university and two years experience in the information technology field related to the position’s role; or graduation from a four-year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year-for-year for the required education.

Preferred Education, Knowledge, Skills and Experience:

Bachelor’s Degree and 1 year of experience with AV control systems programming (Ex. Crestron, Extron, AMX, etc.)

Preferred Certifications/Licenses:

Advanced courses in Crestron Programming, Biamp Tesira Forte, Tesira Server, Extron GCP,, AVIXA Certifications: CTS-I or CTS-D preferred. Experience with AV drawing tools (StarDraw, AutoCAD)

Special Notes to Applicants:

  • This position may be eligible for a hybrid work schedule to include both in person and telework/remote work. Must be available M-F, 8a-5p (Eastern time) for scheduled work hours. As determined by supervisor and departmental policies.
  • Information about the university’s benefits package can be found at https://hr.charlotte.edu/benefits.
  • The finalist will be subject to a criminal background check.

Posting Open Date:

08/08/2022

Open Until Filled:

Yes

Proposed Hire Date:

09/12/2022

Organization

About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link: https://diversity.uncc.edu/

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link: https://diversity.uncc.edu/sites/diversity.uncc.edu/files/media/Campus%20Plan%20for%20Diversity%2C%20Access%2C%20and%20Inclusion%202016.pdf

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:

  •  

    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.

       

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