Student Services Coordinator (Sentry Coordinator) - 25336 University Staff

Description
University of Colorado | CU Denver
Student Life and Campus Community
Student Services Coordinator (Sentry Coordinator)
Position #726997 – Requisition #25336

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date. Information regarding this requirement, and exemptions can be found at:

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department. Campus/Unit-Specific Exemptions:

• Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.

The University of Colorado Denver seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

Student Life and Campus Community has an opening for a full-time University Staff (unclassified) Student Service Coordinator (Sentry Coordinator) position.

The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across eight schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through boundary-breaking innovation and impactful research and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and annual economic impact of more than $800 million. For more information, visit www.ucdenver.edu.

Jobs in this career family provide general business operations of the organization or a combination of operational responsibilities covering multiple career families. Functions include institutional research, statistical analysis, policy development and review, strategic planning, and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, HR and operational management responsibilities.

Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying, and sharing knowledge directly related to a professional field.

At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.

Nature of Work:
The Student Life and Campus Community office provides leadership, support and oversight of: Student Organizations, The Sentry Newspaper, Sorority & Fraternity Life, Leadership Programs, the Student Government Association and Community Engagement. The coordinator also plays an active role on the Student Life & Campus Community team. This includes supporting large-scale collaborative initiatives, working with, and supporting peer events, participating in departmental planning, staff training and development, budgeting, and assessment efforts. This position interacts directly with students, faculty, associate deans, directors, and staff within the university and externally with community partners, employers, alumni, and other professionals.

Reporting to the Assistant Director of Student Organizations in Student Life and Campus Community, the Coordinator (Sentry Newspaper) is a vital team member responsible for supporting the business services functions of the CU Denver student newspaper.

Supervision Exercised:

• Directly supervises 8 student staff members of The Sentry Editorial Team
• Supports up to 32 student additional staff (writers, photographers, and illustrators) employed by The Sentry Newspaper

Supervision Received: Assistant Director of Student Organizations

Examples of Work Performed:

• Advertising sales for the Sentry newspaper including working with Sentry student staff and clients to design and place advertisements.
• Manage the Sentry office including creating a diverse and inclusive office environment and advising students on resources and processes.
• Human resource functions related to hiring approximately 100 Student Life and Campus Community student staff employees each year.
• Supporting training, programming planning, and execution needs of the Student Organization program.

Office Management (40%):

• Supervise the eight editorial student staff members and support other staff members (writers, photographers, and illustrators) as needed.
• Overall management of CU Denver Sentry office operations and logistics to enable the department staff to complete their tasks in a timely and efficient manner.
• Manage all operations of CU Denver Sentry including greeting and assisting office visitors, referring to other areas of campus as necessary, scheduling appointments for members, and fielding a variety of questions/concerns
• Compile and analyze assessment data for office events and programs including readership rates and student usage
• Assist in the development and implementation of the office mission and goals.
• Develops good working relationships with academic faculty/staff and department heads.
• Determines the correct forms and steps necessary to accurately complete projects.
• Handle/maintain/develop routine correspondence and materials, sensitive and confidential employee information, and employee personnel files. Applies knowledge of university and state regulations for records retention.
• Provide assistance and support to members CU Denver Sentry and Student Life staff team.
• Co-manage CU Denver Sentry webpage and social media presence.
• Marketing and Communication: Work on Print, Video and Web Coordination as dictated by Student Life needs.
• Perform other miscellaneous job-related duties as assigned.

Supporting the CU Denver Sentry & Student Life (20%):

• Attend all pitch nights (traditionally Thursday) and serve as staff advising capacity.
• Attend production nights to ensure production happens efficiently and effectively.
• Attend weekly editorial staff meetings to provide update on data collected and advertising revenue.
• Support CU Denver Sentry and Student Life (Planning, Marketing, Budget, Facilitation, Contracts and Evaluation) including but not limited to the following events:
  • Tabling events
  • Milo Awards (annual student banquet)
  • Welcome Week/CU Prep Week
  • Spirit Thursdays
  • Fall Fest/Spring Fling
  • Collaborative Events with faculty
  • New Student Orientation
• This can include assisting on nights and weekends as needed

Advertising and Marketing (20%):

• Locate and contact potential clients to offer advertising services.
• Explain to clients how specific types of advertising will help promote their products or services in the most effective way possible.
• Provide clients with estimates of the costs of advertising products or services.
• Process all correspondence and paperwork related to accounts.
• Inform clients of available options for advertising art, formats, or features and provide samples.
• Deliver advertising or illustration proofs to clients for approval when necessary.
• Prepare promotional plans, sales literature, media kits, and sales contracts.
• Recommend appropriate sizes and formats for advertising.
• Recruit clients to participate in the University Key student discount program and related website.

Human Resources Support (15%):

• Provide comprehensive oversight for recruitment, hiring, offer letters, and on-boarding for CU Denver Sentry and Student Life student staff (Student Government Association, Student Involvement Ambassadors, Student Organization, etc).
• Coordinate Student Life Student Staff Hiring Days and off-cycle hiring events as needed).
• Help coordinate student staff and graduate assistant training and professional development throughout the year.
• Effectively handles sensitive and confidential issues on behalf of Student Life with timeliness, discretion, professionalism, and consideration of the perspective of Student Life.
• Process and approve monthly timecards for Sentry staff.
• Responsible for the creating and processing of new positions and requisitions in HCM.

Procurement (5%):

• Provide oversight and management of procurement including travel card, procurement card, purchase orders and associated budget management (speed type audits/reports, allowable expenditures, etc.) for CU Denver Sentry and assist with Student Life as needed.
• Manage purchasing for CU Denver Sentry including supplies, equipment, subscriptions, and processes documents in order to establish contracts for vendors for services. Places orders and oversees the supply-purchasing process, seeking input and authorization for advanced or critical decisions.
• Coordination of workflow processes and audits of such in order to maintain maximum efficiency.
• Maintain budgetary related records in accordance with University standards.
• Support Student Life in other financial duties including cash handling, deposits, billing, accounts payable, and account management.

Additional Responsibilities may include:

• Assist with other departmental sponsored events and activities throughout the year
• Communication and collaboration with CU Denver students, faculty and staff.
• Communication and collaboration with the Metropolitan State University of Denver and Community College of Denver Office student media
• Serve in other areas as directed by the Director of Student Life.
• Combination of day and evening hours with some occasional weekend work.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:
The hiring range for this position has been established at $48,410.

The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125


Qualifications
Minimum Qualifications:

• Bachelor's degree from an accredited college or university in Business Administration, Computer Information Systems, Marketing, Communication, Management, Communications, or another related field. Substitution: A combination of education and related experience may be substituted for the bachelor's degree on a year for year basis

Applicants must meet minimum qualifications at the time of hire.

Condition of Employment:
Must be willing and able to work some nights and evenings (i.e.: Sentry staff meeting and Pitch Night) throughout the academic year to support the production of the newspaper and Student Life and Campus Community events.

Preferred Qualifications:

• One year of experience in office administration/coordination, with responsibilities in areas that include but are not limited to information technology, assessment, management, communications, event management, and working with upper-level administrators and manager.
• Experience in event planning support and coordination.
• Experience in a university or academic environment.
• 3-5 years of office administration experience.
• Experience in advertising sales or similar business processes.
• Experience with supervising college student employees.
• Experience working with senior-level academic administrators and faculty.
• Experience with content management of websites.

Competencies/Knowledge, Skills, and Abilities:

• Computer proficiency in MS Office applications, particularly with Microsoft Word, Access, and Excel. Experience working with websites. Familiarity with graphics programs.
• Proven ability to coordinate multiple activities, establish priorities, attend to detail, handle interruptions, manage time and follow up.
• Positive attitude, high energy and excellent organization skills that foster an intuitive and friendly environment.
• Proven ability to coordinate multiple activities, establish priorities, attend to detail, handle interruptions, manage time and follow up.
• Resourcefulness and ability to problem-solve and take initiative; ability to anticipate needs and priorities. Flexible and collaborative, yet able to work effectively with a high degree of independence.
• Strong grasp of office protocols and professional practices; pleasant and professional demeanor, diplomacy, and good judgment.
• Excellent oral and written communications skills.

Diversity and Equity:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Special Instructions to Applicants: Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers and attach: 1. A letter of application which specifically addresses the job requirements and outlines qualifications 2. A current CV/resume 3. List of three to five professional references (we will notify you prior to contacting both on and off-list references) Questions should be directed to: Katrina Nicholson @ katrina.nicholson@ucdenver.edu Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: Application Deadline: Applications are accepted electronically ONLY at www.cu.edu/cu-careers. Applications will be accepted until finalists are identified, but preference will be given to complete applications received by April 29, 2022. Those who do not apply by this date may or may not be considered.

Job Category: Business Services

Primary Location: Denver Department: U0001 -- DENVER & ANSCHUTZ MED CAMPUS - 30044 - AVCASA-UL Advocate

Schedule: Full-time

Posting Date: Apr 19, 2022

Unposting Date: Ongoing Posting Contact Name: Katrina Nicholson Posting Contact Email: katrina.nicholson@ucdenver.edu Position Number: 00726997





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