Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

Job Overview

Responsible for maintaining the on-going reliability, performance, management, and support of ERP application environments supporting education, research, administrative, and other activities. This position will have hybrid work opportunity available.

Essential Functions

• Work on multiple, moderate to high complex projects as a project team member.
• Maintain ERP systems and applications, supporting and training users for ERP system(s) and applications usage.
• Create and share technical estimates and operational requirements to enable accurate planning with realistic timelines.
• Support integration of changes in test, preproduction, and production environments.
• Evaluate problems and determine the required course of action.
• Perform ERP module installations for upgrades and patches and log all technical upgrade steps.
• Work with Business Systems Analysts, DevOps engineers, database administrators, and ERP programming staff in coordinating system-wide updates, fixes, and upgrades.
• Ensure the performance and reliability of ERP systems.
• Respond to escalated system problems.
• Monitor and maintain a comprehensive set of performance metrics for all system features.
• Maintain history reports, identify and address reoccurring problems.
• Create and review checklists of standard operating procedures looking for continued ways to improve procedures to save time and money.
• Participate in peer knowledge sharing groups.
• Prepare documentation for customer support, such as server and client hardware/software configurations.
• Research and evaluate emerging ERP technologies.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in Computer Science, Information Systems, or related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

• Two (2) years of business and/or ERP implementation experience.
• Experience with systems and database administration.
• Skilled in multiple technical environments and knowledge of a specific business area.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

REQ: 86242

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