PG191956EP

No

International Programs Coordinator

$48,000 - $51,000

Monday - Friday, 8 am - 5 pm

Raleigh, North Carolina

Study Abroad Office

The Study Abroad Office is a unit within the NC State Office of Global Engagement, which supports the University’s overall mission of being locally responsive to the needs of our community while promoting globally engaged research, education, and economic development programs that address the grand challenges of our global society. The mission of the Study Abroad Office is to serve all North Carolina State University students by providing academically well-matched, immersive experiences abroad, with a commitment to safety and accessibility.

This position reports directly to the Director, and is an integral part of the Study Abroad Office leadership team and is responsible for the strategic marketing, outreach, diversity and inclusion initiatives.

Program Management Responsibilities:

• Manage, as part of a team, a portfolio of faculty-led group programs, from development through post-program.
• Coordinate and administer designated portfolio of NC State group programs (currently faculty-led or staff-led programs within the Division of Academic and Student Affairs, the College of Natural Resources, and the College of Education) in collaboration with faculty and program personnel, including: manage the program proposal and renewal process; assist with program budgets in collaboration with the Program Budget Specialist, and develop and maintain program promotional materials.
• Manage the complete student application and acceptance process in coordination with program directors and Study Abroad Program Associate.
• In collaboration with the relevant Study Abroad staff, support the program once on site, which may include assisting health and safety incidents, student conduct, program/budget changes, and any other programmatic questions or concerns, all in adherence with University and office policies.
• Serve as an on-site program leader or staff assistant, as needed.
• Serve as the lead contact for designated colleges on the development of new programs.
• Work closely and maintain appropriate relationships with faculty, academic advisers, and other campus partners throughout the university to ensure programs align with the needs of the university.
• Monitor student demand for programs within their college.
• Under the direction of the Associate Director and in collaboration with college liaisons, help assess existing group programs and identify new programs, as needed, to ensure a diverse portfolio of programs that meet the needs of students and designated colleges.
• This position is expected to maintain the confidentiality of communications and files and protect student privacy according to federal law and institutional policies.
• In conjunction with other Study Abroad Office staff, assist with pre-departure orientation programs for outgoing and incoming students, trainings for program faculty directors and personnel, and other office-wide events.
• Collaborate with the Director, Associate Director, and Assistant Directors in developing and implementing new programs, projects and initiatives, as needed.
• Represent NC State and the Study Abroad Office at state, regional, and national conferences, as needed.
• Represent NC State and Study Abroad Office on-site visits to international partners and for program development, as needed.

• This position will coordinate office-wide strategic communications and outreach, including: creating and maintaining a communications calendar; website design, upkeep and featured stories; marketing/outreach material design (electronic and hard copy, including program page templates and layout); University Development major fundraising campaign communications (Day of Giving); accepted student newsletters for summer group programs.
• Develop communication strategies to meet our outreach and engagement goals, with a particular emphasis on diversity and inclusion.
• The position will collaborate closely with study abroad advisors who manage social media and student newsletters.
• The position will assist with and serve on the Global Engagement Communicators group and other relevant University committees, as needed.
• The position will ensure overall messaging is on-brand and aligns with office values and strategic priorities.
• Manage additional global responsibilities as needed.

• Other duties as assigned.

• Master’s degree in a relevant field, or Bachelor’s degree plus alternative or equivalent professional training and experience.
• Minimum two years of professional work experience in the field of higher education.

• Minimum of two years professional experience in international education, advising, student services, or relevant field
• Ability to demonstrate a thorough understanding of study abroad
• Ability to interact with, identify, and understand the needs of underserved and underrepresented populations
• Demonstrated success working in a collaborative, team-oriented environment
• Excellent communication skills, including public speaking and outreach or marketing initiatives
• Detail-oriented and well-organized; ability to prioritize workload and adapt to changing demands and priorities; ability to thrive in a demanding job environment
• Strong computing skills, including working with and learning new software; computer proficiency, particularly MS Excel and Google suite or similar software
• Must be willing to work occasional evenings and/or weekends

• Master’s degree in a relevant field
• Experience studying, living, and/or working abroad, or engagement in other relevant intercultural context
• Previous experience working in a study abroad office and on a university campus
• Experience working with faculty
• Demonstrated ability to collaborate effectively in the development and management of study abroad programs
• Demonstrated commitment to equity, diversity, and access in education abroad
• Experience using Terra Dotta Software for Study Abroad
• Demonstrated high work ethic with a willingness to work flexible hours, as needed
• Willingness to engage in professional development to stay abreast of best practices
• The ideal candidate would possess both a high level of professionalism and exhibit empathy and enthusiasm in interactions with others

n/a

No

No

08/04/2022

Open Until Filled

Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.

Applicants are kindly asked to refrain from contacting the Study Abroad Office directly to inquire about the status of their application. Thank you.

00106484

EHRA Non-Faculty

1.0

12 Month Recurring

Non Mandatory - Adverse Weather

Non Mandatory - Emergency Event

No

390301 - Study Abroad

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.